Schlossmann Honda City in Milwaukee, WI


Share |

Specialties

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!

History

Established in 1980.

If you would like financing options and you are in the market to purchase a new Honda or used car or truck, we will provide assistance to help you find financing options that fit your needs!  Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Schlossmann's Honda City will get you into the car or truck you choose with professionalism and attention to your needs.

Schlossmann's Honda City has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Schlossmann's Honda City offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (866) 809-6601 if you have any questions or comments.

Schlossmann Honda City


Dealer Info:


Phone(s):(414) 328-3500
Address:3450 S 108th St, Milwaukee, WI, 53227
  • Monday: 8:30 am - 9:00 pm
  • Tuesday: 8:30 am - 9:00 pm
  • Wednesday: 8:30 am - 9:00 pm
  • Thursday: 8:30 am - 9:00 pm
  • Friday: 8:30 am - 9:00 pm
  • Saturday: 8:30 am - 5:00 pm
  • Sunday: Closed

Reviews on Schlossmann Honda City

 
Jessica S. | 2015-02-28

We've bought a Civic, a CR-V and an Odyssey from Honda City. Every employee has been fantastic to work with an we've felt very well taken care of. We've also had multiple oil changes here and had great experience with the service department. Highly recommend!

 
Mel F. | 2014-12-09

I cannot speak for purchasing a new car, because I moved from NYC to WI with my 2006 CRV. I can only say that my experience with the service department has been fantastic.

Before i moved I had a VSA and check engine light come on. Two different places in NYC (including the Honda dealership there, where I bought it) told me that I needed a new ABS sensor and that it would be $2500. I essentially had no ABS brakes (This is what you get for living in a city where you sit in traffic and stop lights consistently!) I really didn't want to pay $2500, and didn't think I needed it in NY anyway. So I let it go for a year.

I realized when I moved here that here i needed ABS and decided that worst case i would have to pay the $2500 b/c otherwise my car is in excellent shape. I was shocked when the service department at Schlossman Honda told me that they would work through Honda and get me a warranty for the part since my car had under 40K miles (another part of living in NYC is a short work commute!) So all I had to pay was my $500 deductible and the ABS system was fixed!

Since then, I have never felt them push me for parts or service I didn't need, overcharge me or lie to me. I just had another issue come up, and they transferred me to someone to talk about the problem, rather than schedule an appointment and the service agent told me that this new problem is fairly common and it should resolve itself after I did what they told me. I'll see what happens... but I know they could just have easily set up and had me come in for an appointment and "check it out" for a fee.

I do have to wait a while for oil changes, but I expect to wait, as they are usually busy. They have popcorn, soda, a big TV, coffee, bottled water, so its a comfortable wait.

I would recommend the service department here for sure.

 
Sam R. | 2014-09-03

Worst Car dealership in Wisconsin? Yup. If you like terrible customer service, dirty sales tricks and not sticking to their word this is the dealership for you! The whole car buying process was a mess. Quoted me different prices multiple times. I had 2-3 people who I was working with and each of them had a different story... no one communicates around that place. I was quoted 24.95 for oil changes all of sudden after I sign the papers its $40 plus an additional $40 for tire rotation... when combined at other dealships its $40. They forgot to have me do some paperwork the day of so I had to come back to finish that and get the check for my used car... which surprisingly wasn't even ready. During the whole process they would leave me all by myself for 30 minuites to go get "numbers". So I got the sales manager and he did it infront of me on paper. IT TOOK 1 MINUTE TO DO THAT. They just like to waste your time and play dirty tricks. There is a whole another laundry list of things that also went wrong, so I complained to the GM Craig.... he didn't care all he did was shrug his shoulders and say so what do you want me to do for you... REALLY? So I Even called Mr. Brad Scholossmann himself to complain and he did not care. Brad was to busy doing other stuff at the same time to listen to my concerns and try to correct those. He had his chance and failed. Poor Customer service must start at the top Brad and work its way all the way down.  If you do like good customer service I would recommend Holiday Automotive group. They have the best service in the state and make Schlossmann's Honda City seem like its run by a bunch of kids, because that's how they truly act. Will never EVER shop at a Schlossmann Automotive Group dealership again.  Oh and by the way cant wait to contact the Better Business Bureau to lower that seemingly impossible A+ ratting they have.

 
James S. | 2013-11-01

This dealership is simply bland......nothing special, high prices, so-so service and no efforts to have you back again.   Seems like NO company spirir!

 
Eric L. | 2013-07-05

It's pretty common knowledge that getting your car serviced at a dealership is going to be akin to robbery. But I figured, since my car is still "under warranty" (hahaha) it would at least be worth the 10 minute drive over to see what they can do. It wasn't.

I wasn't terribly surprised to find out my minor body work for door/fender misalignment wasn't covered by warranty (possibly caused by faulty hinges, which SHOULD be covered). Nor was I surprised at the $1,350 quote because the fender needed to be replaced and "could not just be pulled out." Also not surprised that they expected me to file an insurance claim. I mean, why should I expect to just have it fixed when I could have it fixed AND pay an insurance rate hike?

Went to an independent body shop that offered to do the same work for $450, which is less than my insurance deductible and a third of Honda City's quote. I was pretty excited about it. So much so I almost didn't go get a third quote.

Third shop looked at the car, said "I can probably just spoon that out for you" and did it in less than 30 seconds. For free. Nothing had to be replaced. There's still some minor paint that needs to be touched up, and that will cost $30-$40. I told the guy he deserved that on principle for not being a creep.

My fiance and I both drive Hondas. We're young and might buy 10 more cars in our lifetime. They're now less likely to be Hondas and definitely won't be bought or serviced at Honda City.

 
Laurie Z. | 2012-11-24

I'm on my second CRV from Schlossmann's.  not that I'm particularly fond of this dealer, it's just the closest Honda to me. When I bought my latest I went in after the gym so I was not dressed to impress--I wanted to conduct an experiment. Usually you cannot get salespeople away from you for anything. Well I'm here to tell you, If you want to be left alone, go after the gym or at least look like you we're at one--sales will run from you.  I went in fully intending to buy a car that day my current one was totaled the day before and not one salesMAN would help me or even say hello even though they walked by or were just standing around.  After about 1/2 hr of looking at different CRV's and not one interaction with sales (did I mention some were just standing around doing nothing?) I was going to leave and actually find another dealer to go to.  Finally a woman salesperson approached me (I noticed she was with someone before) and asked to help. She answered all of my questions and if she didn't know the answer, she immediately found out. I was impressed with her knowledge and desire to help no matter how the client was dressed. I bought the car that day and smirked at the men still standing around.

I go there for service there yet as I have free oil change coupons but I really don't like to. Every time, no matter what, I "need" to have something else done. I keep track and research what really needs to be done before I make the appointment so I don't get tricked into anything.

This last time I went in for an oil change I added a rotation w/a 1/2 price coupon. After starting with the car the shop sales guy said I needed some gunk cleaned off of something and after actually seeing it should done soon-ish ok'd the repair.  Their shuttle dropped me off shopping while they worked, picked me up...the driver was nice. Got back and that service sales guy said..."your tires are REALLY worn-you NEED these replaced within the next two weeks". Really? Then why didn't you tell me this earlier so I could cancel the rotation? Won't need one if I'm getting new tires now do I?  You could tell me I needed something else done before...hmmm.. Seemed shady and if I paid full price (it was only $10) and the shuttle guy weren't so nice,  I would have said something.  Quoted me $800+ for new tires.  

Didn't get tires there. Won't have anything but free oil changes there until I'm out.

$693 minus a $70 rebate from a local shop I trust.

 
Matt K. | 2012-05-19

I am well aware of the stereotypes associated with car salesmen, how it's all a game and they're just playing you. However, after talking to many of the salespeople today during their special event, I thought perhaps they were better than that, but I was proven wrong.

My wife and I have been in the car market for a while now, I purchased a car from a different dealership back in October, but we're now looking for one for her.

We had been researching and decided that we were in the market for a used Honda. Today they threw a special where they would be giving away four used cars for $5 and marking down 17 other cars for under $10k. That was the push we needed to get into the dealership, and we decided to go take a look.

We found a used Honda that we thought was priced well, and we're walking around deciding whether or not we should file paperwork for financing when they were announcing another $5 car.

They had about seven or eight people ready to announce the next car, and they were standing next to the car we were looking at, they wrote the $5 sign and stuck it under the windshield wiper and announced that "$5 car here! Really, $5 car! No one?" Everyone else was standing next to the cheap 1993s and 5s .So we walked over only to be laughed at that we would think they were giving away that car for $5 and proceeded to one of the cheap 93s.

At least 2 of those 4 cars went to the same family (we left after feeling like they were laughing at us).

A good tip on how to sell cars? Don't make people feel like they've been cheated and laugh at them. Even that's low for a car salesman.

 
Craig H. | 2012-02-19

Have to echo what everyone else says about Schlossman's - they turn the movie Fargo (car dealer selling the undercoating scene) into real life.

I went here with my sister when she was buying a new Honda. They didn't have it on the lot so we ordered it - price negotiation and ordering process went well - surprisingly too well.  She put deposit down and signed paperwork.  Got a call that car was in and went to pick it up.  Sister checked out the car and all good.  Gets the invoice and price does not match what we she agreed to . Hmmmm, Schlossman didn't know why...are you sure.  Finally figure out that the car had a top of the line stereo that she didn't order.  Schlossman's says, are you sure you didn't order that, you really should have it (just like the scene from Fargo).  Sister tells Schlossman that she doesn't want it and won't pay for it.   We get up to leave and demand deposit back.  They say that they will swap out the stereo and it will take them 15 minutes. An hour later we tell them time's up and we get up to leave.  You guessed it - they didn't even try to change out the stereo they were just trying to upsell.  We get up to leave and demand deposit back and tell them we will sue.  Finally they relent and sell car to my sister at the original agreement price.

Why do car dealers think they need to do this?

 
Anthoula W. | 2009-12-21

Service department is horrible. Oil change with appointment is 50 minutes. They always try to up sell at least $300 more worth of service every time I've gone in for just an oil change. The most recent time I've gone in, they mentioned I had to replace my tire because of a large metal object found. I declined their service and went to another garage and told me there was no metal object found and the tire was fine. Untrustworthy.