Complete Automotive in Seattle, WA


Share |

Specialties

Since 1983, Complete Automotive has been specializing in providing the highest quality service and sales of Audi, BMW, Jaguar, Land Rover, Mercedes-Benz, MINI and Porsche.

History

Established in 1983.

For 30 years, Complete Automotive has established itself as the longest running pre-owned luxury car dealership in Seattle.  We specialize in the finest  service and sales of Audi, BMW, Jaguar, Land Rover, Mercedes-Benz, MINI and Porsche.

Complete Automotive


Dealer Info:


Phone(s):(206) 322-8945
Address:2331 7th Ave, Seattle, WA, 98121
  • Monday: 7:30 am - 5:30 pm
  • Tuesday: 7:30 am - 5:30 pm
  • Wednesday: 7:30 am - 5:30 pm
  • Thursday: 7:30 am - 5:30 pm
  • Friday: 7:30 am - 5:30 pm
  • Saturday: Closed
  • Sunday: Closed

Dealer Info:


Phone(s):(206) 322-5247
Address:231 Dexter Ave N, Seattle, WA, 98109
  • Monday: 9:00 am - 9:00 pm
  • Tuesday: 9:00 am - 9:00 pm
  • Wednesday: 9:00 am - 9:00 pm
  • Thursday: 9:00 am - 9:00 pm
  • Friday: 9:00 am - 9:00 pm
  • Saturday: 9:00 am - 9:00 pm
  • Sunday: 9:00 am - 9:00 pm

Reviews on Complete Automotive

 
Tom D. | 2015-01-04

Excellent cars for sale by a very friendly, very low pressure father and son team. They carefully price their cars well below the market reflected by Edmunds or Truecar.com . They are creative in taking cars in trade. This is the place to buy a lightly used BMW, Jaguar, Mercedes, Porsche or even a classic car. Trustworthy, fair and obviously happy in their chosen business. I have bought a lot of cars over the years, but was never treated this well before. Finally a place that treats the customer well. Buy with confidence here - you are going to be treated well.

 
Gibran H. | 2014-10-07

Bryan went above and beyond in helping me with my automotive situation. Long story short I didn't sell my car to him but direct to the Audi dealer - due to his suggestion and what he believed was in my best interest. I found him incredibly responsive, honest, and diligent.

 
James M. | 2014-10-05

I had used Dean Transmission which is affiliated with Complete Automotive and got very good service. My 2000 BMW 528 needed an oil change and basic inspection following an 11000 mile trip and just before leaving on another 3000 road trip.  Paul and the staff were very courteous, fast, and reviewed all the systems on my car offering advice on what to repair.  In some cases, there was a small problem that did not need immediate repair and they told me that.  I was impressed that they were not trying to fix everything simply to increase the bill.  It has been a month now and the car runs perfectly.  I would strongly recommend this shop and its staff.

 
Chris L. | 2014-08-28

Bought my used 2011 BMW from these guys and it was a very simple experience. If you ask they will tell. Like every car buyer needs to do, inspect the car and ask questions. When I asked they gave me a straight forward truthful answer. No beating around the bush to try and make a sell. They stick to the motto, "If we wouldn't drive it as our own, we wouldn't try to sell it to you." Happy buyer.

 
Cathy N. | 2014-04-28

What a great buying experience.  I spent about 2 months looking for the perfect BMW 3 series with the right colors inside and out with the right options and of course a fair price.  When I saw the ad on craigslist, I contacted the dealership by email until we settled on a price that we were both happy with.  When I arrived at the dealership, Brian (the owner) greeted us, was very straightforward, knowledgeable, professional and did not pressure me at all.  The car looked just like the pictures online and there was nothing hidden from what was listed on the website.  The time spent looking at the car and actually driving it took longer than the paperwork itself which is unheard of at dealerships!  Paperwork took less than 10 minutes.  Brian and Nikki (the office manager) were so nice and I felt that they took the time to get to know us as people and not as a paycheck (which is the way I feel at other dealerships).  This was truly a great buying experience with absolutely NO PRESSURE AT ALL!! :)  Thanks so much for the awesome experience.

 
Tony C. | 2014-04-28

I bought a used 2011 BMW Z4 from them about two months ago. Brad is a really nice person and you won't feel like dealing with a dealer but more like a friend. The whole car buying process was fast and smooth. I have a full time job and couldn't really make it during the day. I visited the dealer after 7pm, test drive the car and sign the paper work. He was there helping me until 9:30pm ish to get all the paper work done.  

There was a small issue that I wasn't happy about it but Brad and Brian (the owner) were both nice and willing to help. They will try their best to keep their customers happy.

Overall I had a great experience with them. They are honest people and I will buy another car from them again

Highly recommend.

 
Andy L. | 2014-04-03

I heard loud noise coming from the front hood of my 1997 BMW 328i ,, I was little worried , I called complete automotive to check , Matt answer the phone made me appointment very nice gentlemen .They got the problem right on the spot just the old belts need to replace ...I'm very happy with service will come back again for sure ..Matt got lots good comment here in yelp I'm starting to believe them with my own experience ,, thanks Matt , also I pass my emission already but thanks for ur advice ...

 
Lisa L. | 2013-10-19

Matt and the repair staff at Complete Automotive illustrate the phrase "Going above and beyond" better than any company I have ever encountered.  Though I have never before written a Yelp review,  I am compelled -especially after these last few days- to post a very grateful, (and well-deserved!)  rave review of this unparalleled service team.
I just moved to Seattle recently and when the SMG light in my BMW M-3 flashed on, I called several highly rated repair shops to assure that it was safe to continue driving for another day.  Only Matt took the time to discuss the symptoms, and believe it or not- talked me through fixing it over the phone (!)  It turned out to be another BMW quirk fixed by opening and closing the hood well; but needless to say I was amazed that he did this over the phone for an as-yet unknown customer.  
I brought the car in afterwards for some minor checks and was given a loaner car for the day.  Even then, I was impressed by the level of professionalism, knowledge and kindness demonstrated by the team; as well as the  promptness and fairness of service.
Never have I been more impressed and appreciative than yesterday however, when my son's 1999 Audi broke down on the I-20.  Although Matt couldn't 'fix it over the phone' this time- he and several others stayed late on Friday evening to check the car out when we arrived with the tow-truck after a very long 105 mile tow.  They then proceeded to work after-hours to get the car repaired in order that my son could get back on the road to Portland.
Integrity and kindness are rarely the superlatives one thinks of in association with automotive repair, yet they are the ones that describe best the service I have experienced with Complete Automotive.
My heart-felt gratitude and blessings to Matt and the entire repair team.

 
Ashlee F. | 2013-10-10

I worked with Brad at Complete Automotive. He was straight-forward, professional and communicative throughout the process of buying my first BMW. If you are looking for a no pressure buying situation and a less chaotic sales process, choose Complete Automotive. It doesn't hurt that he is cute as a button ta boot!

 
C K. | 2013-08-02

I have never used their auto shop, but just recently purchased a car from their dealership. This was a pretty big purchase for me and I have to say that it couldn't have gone any better. Brad the salesman was fantastic. Never pushy, very kind and knowledgeable. I would definitely recommend this dealership to anybody.

 
Giovanna L. | 2013-08-01

I have used Complete Automotive for service on my "vintage" jaguar for 13 years, and have always been completely satisfied. Recently it breathed its last, and the service dept. was careful to check with me before doing any repairs that would approach the value of the car. They provided me with a loaner even beyond the time that the repairs ceased. I actually purchased a very nice single owner, low mileage car from them that had belonged to a long term client, and so far, am very pleased with it (even though I didn't get it at an extreme bargain basement price, it was fair and they took care of some minor issues at no cost).  Based on my long term experience, I would recommend them without reservation.

 
Jim D. | 2012-07-13

These folks have taken care of my BMW sportswagon for a decade and I have nothing but superlatives to report.  We are currently troubleshooting a relatively minor problem but tough to resolve.  They are going out of their way to do the work when I can get it there.  This is a common experience with them and includes excellent transparency regarding costs, parts timelines and the like.  A trusted service shop!

 
Chris C. | 2011-09-19

I have been taking my 02 Land Rover to Mike for about 4 years now.  Always quick to answer questions and when something does need fixing not only are they fast, but the price is very fair.  I would never take my car anywhere else!

 
L B. | 2009-11-05

We got a good deal on our car here. Very honest and helpful. Thanks guys!

 
Bryan P. | 2008-11-21

Don't be intimidated by the show room.  This is a great place to get your old Mercedes fixed.

 
Jen M. | 2008-02-13

I have had nothing but amazing experiences at Complete Automotive. I have a 99 Saab and have had all my work done at this shop and each time I have been really happy. Lloyd has done all the work and explains everything step by step. 5 stars all the way.