Crown MINI of Richmond in Richmond, VA


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Specialties

Crown MINI of Richmond is proud to bring the full line of MINI vehicles to the Richmond, VA metro area! Come in today to test drive a Cooper Hardtop, Clubman, Countryman, Coupe, Roadster or Paceman. With our Customer Preferred program, you can always be sure that you're get a great price and outstanding service anytime you purchase or service your vehicle with our dealership. We look forward to seeing you soon!

Crown MINI of Richmond


Dealer Info:


Phone(s):(804) 381-6042
Address:8710 W. Broad Street, Richmond, VA, 23294
  • Monday: 9:00 am - 8:00 pm
  • Tuesday: 9:00 am - 8:00 pm
  • Wednesday: 9:00 am - 8:00 pm
  • Thursday: 9:00 am - 8:00 pm
  • Friday: 9:00 am - 8:00 pm
  • Saturday: 9:00 am - 7:00 pm
  • Sunday: Closed

Reviews on Crown MINI of Richmond

 
Chanel N. | 2015-04-25

Been to Mini service stations around the world and I have to say this one is top notch. I always walk away happy and good knowing the best took care of my car. They have the best customer service and friendliest advisors. I will drive an hour from where I live to have my car serviced by them any day. You guys are the best.

 
Lynette H. | 2015-04-21

I've had my 2011 Mini Clubman in the shop at Crown Mini so many times that I've memorized all the tiles in the waiting room.  Thank god I shelled for the extended warranty or I'd be out thousands and thousands by now in parts that didn't fix the problem.  As it is, I've spent hundreds in deductibles and days of my life that I'll never get back.  Rick, Steve and Angie are very friendly and personable, but there are no mechanics anymore -- just parts replacers.  I'll never buy another Mini and after the past four years I wouldn't buy a BMW product either.

 
Tara B. | 2015-04-04

Crown Mini's service is awesome. I bought a new Mini from them a year ago and went in for my state inpsection and first oil change.  First of all, I was able to setup my appointment online which was easy and quick. Once I arrived, Angie helped me out. She was outstanding. She went over all of the services that I might need and set up the shuttle service to take me to work and pick me up. Checkout was quick and my mini was clean and ready when I arrived. Thanks Crown Mini - would definitely recommend to all.

 
Alexander C. | 2015-03-02

The customer service that we received was excellent and they thoroughly explained all of the options that their Mini's had. Plus, they found me a car that I am very pleased with.

 
Paula F. | 2015-02-11

We purchased a Mini from another dealership that had issues. Rick from the Mini service was very helpful and kept us informed of issues. Explained exactly what needed to be done and got it fixed.
We have no issues with the car now and are pleased with everything they did for us.

 
Victoria F. | 2014-12-29

Every time I swing into Crown Mini of Richmond, I'm greeted by smiling faces. Rick, Steven, and Angie are always helpful, understanding, and great with people. The technicians are quick with what they do and they get the job done right. I wouldn't go anywhere else!

 
Bird M. | 2014-12-23

These people are really good at what they do, not to say more.

Thank you so much again to the dream team, Rick & Steve are now your guardian angels!

N@ & Eric  ;-°)))))

 
R.j. C. | 2014-11-30

I drove from Alexandria, Va To Richmond, VA to get the car I loved. Alexandria Mini had 3 weeks to locate the color vehicle I wanted, they were rude and the customer service was terrible. They called me at the last minute to tell me the car I wanted was broken, even though it was a brand new 2015 mini, anyway, Richmond located the car I wanted and had it within a few days. I made that long drive, (97 miles one way) because the customer service was impeccable and they found the car I wanted! Mind you, the Alexandria mini is .02 miles from me, walking distance. Alexandria Mini were so difficult to work with, the 200 miles to Richmond was definitely worth it. When I graduate from law school in a few years, I will definitely buy my new BMW from them! I worked with Dan, Akshay and Josh in Finance.

 
Sean F. | 2014-11-21

Always helpful and easy to deal with. Steve and Rick in the service department are great!

 
K R. | 2014-11-10

I've been a MINI owner since 2006 and I'm on my second MINI. I relocated from the Philadelphia metro area last year and purchased my second MINI from Crown MINI of Richmond, with Rick as my Service Advisor. He is the best! Every visit has been a positive experience; Rick and the MINI service staff have been professional, attentive, and knowledgable. Why would I buy anything else but a MINI!

 
Nicky P. | 2014-08-18

I love this place
My first experience here its was awesome
I never ever think about a new car
I don't even think thats i have to have a new car before too scare
And my dreams car is a mini cooper
They are help me a lot from an asian girl who have nothing
Now i got a mini cooper from them they help me and proved me that i can have mini cooper.
Ps sorry about my English is my second language if its confusing u when you read this

 
Lisa G. | 2014-08-13

To put it succinctly:  outstanding product, outstanding sales experience, outstanding service.

You will meet EVERYONE who works at Crown, and they all really seem like they are interested in helping you meet your needs.  Smooth sales process with Yousaf, and it is obvious that Rick in service LOVES his job.  Very knowledgeable, too.

 
Deborah W. | 2014-07-23

Had my Mini serviced this week (all included in the warranty) and as usual, it was a great experience.  They are always prompt, professional, and thorough.  My car turned two (2) recently and have never had any problems other than doing routine checkups for it.  Two years, two trips to service for free checks and state inspections.  My second Mini and still love the brand!

 
Brenda C. | 2014-07-23

Fantastic service, I never feel pressured to get anything I don't need or want. Service guys are friendly, funny, personable. I love going to the MINI dealership, it's always a pleasure.

 
Todd D. | 2014-02-17

First experience w/ BMW/MINI dealership ever.  Loved the no pressure, level review of your trade in by the dealer but also AutoTrader on line all while you are there are the dealership..

 
Slater D. | 2014-01-24

Nothing beats my MINI !  except the wonderful service department at Crown MINI.  They understand the MINI relationship with owners.  We are very possessive of our MINI's!  Mine is better than yours!    The service department is really great.  They want to help, they go out of their way to help you with costs, availability and convenience.  Pleasant and helpful go a long way today!  Keep it up Crown MINI!

 
Krissy M. | 2011-01-22

Fab!

Hubs ordered a new 2011 MINI Countryman in November from Crown Mini - we received notification that it had arrived, but was not quite ready for pickup, but they told us there was a demo model we could test drive and that we could start on the paperwork, so we drove up!

Upon arrival, we saw our new car displayed outside - looked great, we took the keys to the demo and took a spin - loved it - this would be hubs' third MINI - came back in - Alex, our salesperson told us that there was actually some BMW techs in and that they could ready the car for us to drive it off TODAY!

Needless to say, after signing many documents, we were elated to drop off our current car (awesome trade in, too!) and drive off in our new MINI!  Great personalities in there (we witnessed several customer interactions with the sales staff) and no stress/pressure - so blend that with awesome cars, and you've got a great place to buy your next car!! =D