Ken Garff Nissan Salt Lake in Salt Lake City, UT


Share |

Specialties

At Ken Garff Nissan Salt Lake you will find your favorite Nissan models at competitive prices. Take a test drive at our greater Salt Lake City Nissan dealership in the new 2013-14 Murano, Versa, Altima, Juke, Frontier and more.  The Ken Garff Nissan Salt Lake sales people are ready to answer your questions about a particular model and find the Nissan in Salt Lake City that meets all of your expectations. For a large selection of new and used Nissan cars in Salt Lake City, visit our dealership today.

History

Established in 1932.

So just how did Ken Garff get his start?

An explosion at a Shell Service Station on the corner of 500 South and State Street nearly cost Ken Garff his life, yet it catapulted him into the car business. Ken was an attendant at the station and had walked out the doorway to help a customer at the pump when the building exploded behind him. Shell began reconstructing the building, but Ken was left with little to do. Thus, he began to sell used cars to keep himself occupied. When Shell completed their building they gave Ken an ultimatum, "If you want to keep working for us, you need to stop selling cars." Too late. Ken had discovered the car business and was not turning around.

Ken Garff founded his business in 1932 upon the principles of honesty and integrity, personalized customer service and being a good corporate citizen. These ideals fueled Ken's success as he earned new car franchises such as Oldsmobile and Studebaker.

Ken Garff Nissan Salt Lake


Dealer Info:


Phone(s):(801) 933-1900
Address:777 S West Temple, Salt Lake City, UT, 84101
  • Monday: 8:00 am - 8:00 pm
  • Tuesday: 8:00 am - 8:00 pm
  • Wednesday: 8:00 am - 8:00 pm
  • Thursday: 8:00 am - 8:00 pm
  • Friday: 8:00 am - 8:00 pm
  • Saturday: 8:00 am - 8:00 pm
  • Sunday: Closed

Reviews on Ken Garff Nissan Salt Lake

 
Navar G. | 2015-03-25

They completely misinformed me. Told me they would take my old car off my hands and pay off the entire balance, they didn't. I signed a contract that the finance manager was very iffy about me reading. I didn't read it. Turns out 5,000 dollars carried over from my old car that they stated they paid off. Also they said we will even throw in a free 2 year extended warranty. Nope. It was 3,000 dollars. The car was 19,000. I put 2,000 down. Putting it at 17,000. You would think after taxes and fees it would be around 21,000. I'm out 32,000. They pulled the bait and switch. Lured me in and took away my car that I would've been totally fine keeping and put me into something I can't afford. They are liars never go back to them. They even showed me a fake kelly blue book stating my car was worth 20,000. I went and had it appraised by 3 different dealers only offering 11,000. They are absolutely horrible. I'm stuck in this piece of shit until I'm 25 or I can make enough pornos to pay it off. SAVE YOURSELF. DONT BUY FROM THESE CROOKS. Have already filed a complaint with the better business burea and my attorney's and I are working on a case.

 
Chris S. | 2014-12-19

Guys read the reviews about this place they are horrible people! They lure people in then pull the old bait and switch! I wouldn't reccomend this place to someone I hate! If I were you considering buying a car stay away do your research lots of other good dealers in salt lake, sandy I've bought three cars from these jokers in hopes my first bad experience wasnt true second one now a third one on a 2014 pathfinder shame on me for allowing these theives to take advantage, please please please do not allow them to victimize you. I am filing a complaint with the BBB but thought I would let the public know first!!

 
Mel. B. | 2014-12-19

My wife and I bought a 2015 Nissan.  The salesman and manager were willing to negotiate with us and explain in detail the fees we were paying to equal the full loan amount.  After deciding it was the deal we wanted we waited about 45 minutes for the real con artist games to begin, the finance guy.  He was over the top friendly at first but oddly enough began the conversation with how upside down in the vehicle we were going to be (not true).  Then he pulls out the Gap insurance card,  draws a diagram and explains to us how we really needed to buy this for only $10 per month. We considered it and accepted at first but after realizing it added an additional $750 dollars onto the total loan amount, which was not explained to us at all,  we declined the coverage.  The finance guy threw a fit and would not take no for an answer. He looked at my wife and rolled his eyes at her while I was not looking. He finally took the Gap insurance off of the loan after pushing me to the point of extreme frustration and practically yelling.  Once we got home I googled Gap insurance and it turns out you can purchase it through a credit union for $150 bucks.  I would have googled it in his office but there is some cell phone reception blocker going on in that building.  When all was said and done we successfully got the car for the price we wanted but left feeling pissed off and played. This is the second brand new car I have bought from this location in the last few years and I plan on buying many more new cars in the future,   but not from them ever again.

 
Wendy P. | 2014-07-27

Do yourself a favor and look elsewhere. My experience at Ken Garff Nissan was horrible. I was extremely dissatisfied with my sales rep Michael, who was dishonest and extremely unprofessional. I left urgent messages with three managers including the general manager and not one returned my call. All these guys care about is your money and once they have it(and they will 'bend the truth' to get it) they drop off of the planet. This review could have been about a page long but I decided to spare you and give you the synopsis. Overall if you have those ideas of shady slimy car salesmen that's Ken Garff.

 
Bryan B. | 2014-06-08

The finance manager and my salesperson perpetuated every negative car salesperson stereotype. I was bold-face lied to by finance manager Carson Kratz.

 
Jessica S. | 2013-12-23

Service Department: Either there to clean out your pockets or just plain incompetence?  

I'm going to say both!

I took my car in to be looked at after turning over 100,000 miles along with some odd AC and heating problems.  I was contacted by the service department to give me the diagnosis to some things.  There were 3 particular fixes that needed to  happen.  One was for an oil leak ($110), second was in regards to the hvac system....they told me my fuse block to my blower motor wasn't putting out enough voltage and that it would need to be replaced ($445 + tax AND service materials used, well over $500) and the third item was for a battery service ($26).  There was also a diagnostics fee of $85 that would be credited towards the services that I chose to have done for that day.  

I really could only afford the "talked-up" and ever so important "battery service" at the moment.  Now having heard battery service and the elaborate explanation that followed, I was made to think this was something I really needed to have done......now if they had said my battery was corroded and needed to be cleaned I would have said, thanks, but I can do that and saved myself the money.

Next I decided to have the oil leak fixed since I was already forking out the $85 diagnostics fee that was to be credited towards any of the services I had done that day.  It only made sense that I have the $85 go towards my oil leak.  Which it was not.....I ended up paying over $260 dollars that day.

As for the blower motor fuse block.....this is where it gets good!  I opted out of having the service done that day because, well...I just didn't have $500+ dollars lying around.  Unfortunately the temperature was dropping and at 5* desperation sets in....but I could not justify that much for the service.  So I began my online search to figure out what the problem really was.

Mind you, I have absolutely no mechanical sense, especially with cars!  But through all my searching and freezing, I decided to tackle this on my own, during a snow storm out in my driveway using a blanket and my window scraper to act as a "shelter" while I attempted to fix my car.  30 minutes later after tearing off the panel under my steering wheel to fully access my interior fuse box to reach the relays behind it and swapping them out, I started it up and had heat and defrost!  Granted, my radio no longer works, but I would much rather have heat than a radio at the moment.  I have ordered a new relay for $30 and when that comes in everything will be back in business!  

I called the service department to let them know of this and their egregious misdiagnosis and outlandish fee.  I was told I would receive a call back and have not heard a peep....it has been 5 days already.

I will never use this service department again!  One star is VERY gracious!!!!  Unfortunately they don't offer negative stars.

 
Moi V. | 2013-10-18

Went in to trade in car, I received great help from the salesperson but the managmemt not so much. I felt really pushed and misinformed, put a down payment thinking it would help I'm even more upside down now. I love the car but the service definately needs work. Probably never shopping at ken garff ever again.

 
Slugger M. | 2013-09-05

$1000 to fix the motorized tilt on a steering wheel locked in one place. Not safe by the way and should be recalled! After some research it turns out its a cheap plastic gear that's the problem, but of course you can only buy the whole motor unit. What a scam! Last Nissan I ever buy!!!

 
ChristianChristopher E. | 2012-03-26

Service dept. Thx you for the great service and speedy delivery.

 
Levi W. | 2011-06-16

To Great place to find all the information you need to make an informed decision!