North Star Dodge Chrysler Jeep in San Antonio, TX


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Specialties

Factory Trained ASE Certified Technicians
Extensive New RAM, Dodge, Chrysler and Jeep inventory
Huge Preowned Vehicle Inventory
Mopar Parts
Quick Lube Oil Changes
Se Habla Espanol
Financing Available

History

Established in 1968.

North Star Dodge Chrysler Jeep RAM is San Antonio's Oldest Active Franchised Dodge Dealer.  We recently reinvested in San Antonio when we renovated our entire dealership to better serve the community.

North Star Dodge Chrysler Jeep


Dealer Info:


Phone(s):(888) 363-4388
Address:7242 San Pedro Ave, San Antonio, TX, 78216
  • Monday: 9:00 am - 9:00 pm
  • Tuesday: 9:00 am - 9:00 pm
  • Wednesday: 9:00 am - 9:00 pm
  • Thursday: 9:00 am - 9:00 pm
  • Friday: 9:00 am - 9:00 pm
  • Saturday: Closed
  • Sunday: 10:00 am - 9:00 pm

Reviews on North Star Dodge Chrysler Jeep

 
John M. | 2015-03-17

Zero Stars wasn't an option. Unfortunately.

I picked my Jeep up from the dealership one evening after flying into San Antonio. They were repairing my drivers seat recliner.

Service was closed so I was instructed to pick up the keys from the front desk. Not a problem.

I go to the Jeep, opened the door, and I find my glove box sitting on the floor board of the Jeep.

I called my service writer to complain; and he tells me that I dropped it off that way.

It just so happens that when the dealership shuttled me to the airport; they used my Jeep to get me there. I drove... and their guy sat in the passenger seat. So I asked Sam Jones, "if my glove box was sitting on the passenger floorboard, how did your employee fit in the passenger seat?"

He gave me some dumb ass excuse so out of frustration I hung up on him!

Worst service ever!

 
Bernie J. | 2014-09-05

This is the worst possible service experience I have ever encountered. After buying a $70,000 vehicle less than a year old I have it towed to service. Two weeks later still not done and I just don't feel you get a straight answer...other than we don't know when it will be done. Don't every buy a  diesel Jeep Grand Cherokee and don't every have it brought to service at North Star Dodge Chrysler Jeep - Terrible!

 
S H. | 2014-02-28

After waiting for over three days and never receiving a call back from Ancira Dodge, our closest dealer, for a recall repair, we called North Star. We were immediately able to connect to the service rep and it was repaired within 24 hours of the call. Not only did they make the repair, but they did a courtesy check on the vehicle for any other possible issues. Excellent service, no fuss, no muss! Very impressive!

 
David N. | 2013-01-23

I was interested in the new Dart and the salesman was pleasant but did not know much about the car. When it came down to pricing and availability, he did not know either and had to consult his boss, who then chewed him out about it. They were both in the room next to mine and I heard them arguing about who should look the information up. It was very awkward for me and needless to say, I didn't return.

 
Sofie G. | 2012-02-15

I hate this place. It's been one disappointment after another. Its like my car salesman acted like he'd never sold a car before and the finance manager had never filled out paperwork. I'm still getting calls about my car that I traded in because apparently this dealership can do anything right. So aggravated right now with this place.

 
Shaun W. | 2010-07-07

I had a great experience at North Star.  Bob was able to get me checked in and through to the payment window in no time and Dante did a great job of diagnosing and replacing my parts.

Four stars instead of five due to a remodeling needed in the bathroom as well as the waiting area.

That said, the seating in the waiting area is all new and comfortable and the temperature was kept comfortable.  There are even vending machines with ice cream and candy bars kept cold to help keep you comfortable while you wait for your car to be serviced.