North Park Volkswagen of Dominion in San Antonio, TX


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On this page you can find detailed information about the company North Park Volkswagen of Dominion in San Antonio, TX.

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North Park Volkswagen of Dominion


Dealer Info:


Phone(s):(800) 611-0176
Address:21315 West Interstate 10, San Antonio, TX, 78257
  • Monday: 8:30 am - 8:30 pm
  • Tuesday: 8:30 am - 8:30 pm
  • Wednesday: 8:30 am - 8:30 pm
  • Thursday: 8:30 am - 8:30 pm
  • Friday: 8:30 am - 10:00 pm
  • Saturday: Closed
  • Sunday: Closed

Reviews on North Park Volkswagen of Dominion

 
Alisa L. | 2015-03-07

Dave was so helpful and easy to work with.  He did all he could to do get us a great deal and provide service that was beyond norm.  I felt like he truly cared about our car buying experience.  I would recommend to anyone to go see him specifically if you are worried about buying from a dealership.

 
Kim M. | 2015-01-07

This is review for an employee- D. Upchurch. She is absolutely the kind of employee that folks need-ethical and honest. The wind caught her car door and accidentally damaged my car. She left a note on my car with her info on it. We called and she was so apologetic. My car is a Lexus so she had me bring it in to the Lexus dealership and she paid for the damage to my car. I am so grateful for people like her. The North Park family is lucky to have an employee like her. What an asset.

 
Eric B. | 2014-12-17

Love the hospitality of this dealership. I just brought my car back for the 10,000 mile service and was greeted with such warmth from the service staff and the sales staff.

Highly recommend this place if you're looking for a vehicle or looking to service your VW!!!

 
Steve O. | 2014-08-13

Does it really take 6 days or longer to fix a car?  Had our car towed in Friday midday.  Received a call that they could fix in Saturday.  Great and then we explained we had a warranty program..so parts had to be ordered. They did not receive parts sat sun or mon.  I called Tues around 3pm and was told not sure if parts arrived but they will probably complete the job tomorrow but sevice tech was unsure if parts arrived and I would get a call when it is done.  Niw 130pm on wed still no call yet.
Great customer service skills making the customer call.  Also last time I was there 3 hours to change a headlight inspect the car and change the oil.  Looks like it ot time to find a next place for repaira.

 
Hugo S. | 2014-05-01

I had the pleasure of working with Scott Day at North Park VW. He is an honest, very likeable individual who worked in earnest to get me the best deal possible on my car. For my own peace of mind, I did price shop their offer and was astounded to find out that a competing dealer could not match the sale price at North Park. Moreover, I felt that the trade-in value would be better through another dealer who carried the same brand, but in fact, they came in almost 5% less than North Park's trade in amount! Now granted, once informed, they agreed to match it, but I feel that the dealer who gave the best initial offer should get the sale. I give my highest recommendation to Scott Day and North Park VW, look no further!!

 
Marton G. | 2014-04-13

Ask for Solomon in service. He's great. I've been going to this dealership since it opened, due to the crappy-ness of Ancira, and the un-knowledgable-ness of Alamo Heights. Can't beat it. And Raul is a whiz with the cars, he used to work at the Puebla plant in Mexico, and is truly a very intelligent guy.

As for the purchasing aspect of the dealership, they have excellent prices for cash customers, however, when I tried to finance and lease a vehicle it was a little complicated. They won't give you payment figures up front, only after credit checks, and through the finance guys. The salesman can only negotiate prices of vehicles. Personally, I don't want every dealership I visit running (and dinging) my credit for an inquiry prior to agreement on a purchase, so this can prove problematic for them in the future.

 
Adrian M. | 2014-03-24

So happy to see a new vw dealer roll into town.....  Not impressed by the others.  Just purchased my first new car with Steve Roel.  Received top notch service and attention from beginning to end.  Can't wait to continue to build a lifelong relationship with this dealer as VW Is my way of life!  Thank you so much for making my dreams come true!

 
Anuradha K. | 2013-11-06

I was referred to Scott Day and North Park VW by our insurance agent who has a relationship with him and Bill Brewer.  I was sent to this dealer because I was told that I could get a good deal on the car.  Instead of that, I later learned that I was charged $3,000 more for my car.  It just goes to show that a car salesman actually lives up to his stereotypical sordid reputation.

 
John B. | 2013-09-14

Mike Wilson (Assistant Service Manager) and his crew (Erik and Joel) went above and beyond to make sure our beloved Eurovan was well taken care of during our recent service visit. They took that time and care to diagnose our transmission problem and fixed it properly, explaining the process along the way, and got our vehicle back on the road in top shape.

They could have sold us a new transmission and I would have been OK with that. Instead, they replaced only the malfunctioning parts and tested the vehicle thoroughly  to make sure it was fixed right the first time.

Very thankful for their attention to detail and expertise. I won't take our Eurovan anywhere else. Highly recommended.

 
Michelle P. | 2013-09-06

Bought a brand new car from this dealership and its been wonderful! Everyone is very friendly. The service dept is very accommodating and helpful! You can sit in the waiting room that looks out over the garage where you can watch them service your car. They have free sodas to drink while you wait as well. Solomon is really helpful and friendly in service. Definitely recommend going here to get your car serviced over the other dealerships in San Antonio.

 
Justin S. | 2013-05-13

My gf bought her car from this dealership and I can tell you we've had nothing but a great experience.  The staff is super friendly and their service department is top notch!  If your in the market to buy a VW this place should be a stopping point!

 
Melia R. | 2013-03-29

Free wifi. Gorgeous building, friendly folks, and the waiting room looks out into the beautiful shop, so you can see your baby getting serviced as you sip a complementary beverage (coffee, sodas). I drove a little further because I'd heard my old mechanic from Rod East was at Dominion now.

bottom line: North Park VW of Dominion is the new Rod East (but more moderner)