Gillman Mitsubishi North in Houston, TX


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Specialties

Mitsubishi vehicles including the Lancer,Outlander, i-MiEV & Lancer Evolution.  Used cars, trucks and SUVs by top manufacturers.  Texas inspections, oil changes, tire rotation, and auto repair.

History

Established in 1938.

The Gillman Companies have been a family-owned and operated group of automobile dealerships. With over 70 years of success, the Houston-based automotive group has 14 dealerships across Houston, Rosenberg, San Benito, Harlingen, and San Antonio representing Acura, Honda, Mitsubishi, Nissan, Chevrolet, Buick, GMC, Chrysler, Dodge, Jeep, and Subaru.  

The company was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston.  Frank knew the importance of customer loyalty.  He also understood that loyalty had to be earned.  Over 70 years later, the location and scope of the business has changed, but the constant emphasis on customer satisfaction remains the same.  

Since 1980, the control of the company has been in the hands of Frank's son, Ramsay Gillman.  Under his leadership, the Gillman Companies have grown to become one of the largest retail automotive groups in America.  And today, a third Gillman generation is active in the business.

Gillman Mitsubishi North


Dealer Info:


Phone(s):(281) 821-2600
Address:18018 Interstate 45 North, Houston, TX, 77090
  • Monday: 9:00 am - 9:00 pm
  • Tuesday: 9:00 am - 9:00 pm
  • Wednesday: 9:00 am - 9:00 pm
  • Thursday: 9:00 am - 9:00 pm
  • Friday: 9:00 am - 9:00 pm
  • Saturday: 9:00 am - 8:00 pm
  • Sunday: Closed

Reviews on Gillman Mitsubishi North

 
Roberta Z. | 2015-01-13

I went there before about a year ago and couldn't get a car. Although I know I went there on a hope that someone could with with my shitty credit and I didn't even have all the right paper work -_- my stupidity my sales guy Hassan told me to try and come back when I was ready. So I came back this year about 5 days ago and put no money down for my vehicle Hassan the same Nice man who helped me before did everything he could to put me in something nice he read my face like it was a book he tried to give me as many options as possible. Even though again I'm a first time buyer the shitty credit no credit lol young and not a whole lot to work with. After a few vehicles didn't work out for me. He was running all around tryin to make it happen for me. He comes up and pulls up in 2015 Mitsubishi Outlander Sport and needles to say he was the nicest man I have ever met in car sales I would go back to him for every vehicle I ever own. He made it to where I was a person and not just his sales quota seriously amazing I'm so happy(:  Hassan you deserve a raise !!! Thank you so much!!!!

 
Manuel S. | 2014-08-19

Thus far I have only bought 2 cars in my life. A 2007 Brand new Mits Outlander back in 2006 on the east coast and a 2012 Evo MR from Gillman. The sales experience was better on the east coast but that is not to say my experience with Gillman wasn't fine. In fact it was quite easy and accommodating for buying a car but the salesman on the east coast remembered my name and details we discussed for year after year. Always coming to shake my hand when I brought the car in for service and asking about family and friends. A true professional.

However both dealerships I have used were truly set apart by their service department. Sales sells the first one and service sells the rest as they say.

I have never met or dealt with anyone better at customer service than Donnie Hicks at Gillman. Even the technician I work with, Matt, is personable, caring and professional.
I have been going there for over a year now for all my maintenance needs (in an apartment, no garage) and the prices are more than fair. Especially once you factor in the level of service and respect you get from both the gentlemen I metioned. They tell you what you need and what they can do without shady tricks or upselling you into stuff that makes no sense.
I look forward to continuing my practice of driving over an hour to Gillman North for my service needs.

 
A H. | 2014-06-29

Went here for cam seals for a 3000GT when I was in a bind and needed the seals ASAP.  It's was pretty amazing they stocked parts for a car that has been out of production for 15 years.  The staff is friendly and service is good.  The building is tiny but I kind of like it compared to the mega sized dealerships.  Pricing is fair for a retail parts counter.  Each seal can be had from the discount dealers that wholesale for $8.50.  The counter price was $12.48 each which for same day purchasing is not cheap or expensive.  I would not hesitate to buy things I needed immediately from this dealership.  Be sure to call first and ask if they have the things you are looking for in their inventory.  Due to space limitations I doubt even many 2014 model parts are commonly kept in stock at all times.

 
Dawn K. | 2014-04-14

"guaranteed" and "no money down" have extremely different meanings to Gillman than the rest of us. Don't waste your time.

 
Justin M. | 2012-08-02

I purchased a 2008 Jeep Wrangler from Gillman in May of this year for 30k, and was promised that I had an extended, 36k mile warranty that would cover "EVERYTHING." I trusted them, and three weeks ago it would not start, so I had it towed to a mechanic, who misdiagnosed the problem, then back to Gillman, where the mechanic found that it had an after-market, anti-theft device keeping it from cranking, and that the 4WD cable had broken while the vehicle was being towed. I contacted Charles Reese (281)209-4305, to complain that 1) I wasn't told when I purchased the vehicle that it had a hidden button that would leave me stranded if tripped, and 2) the "Everything Warranty" I had purchased evidently did NOT cover a 4WD cable, which should, I think, be part of "everything." Gillman then made me pay $230.00 to their services dept. for the cable to be repaired. Because they did not tell me about the hidden security button I have paid for 1 tow ($50.00), 1 week of a rental car ($420.00), and the repair of the cable ($230.00), for a total of $700.00.  I believe that the failure to disclose the device, in addition to the misrepresentations about the warranty, and refusal to repair the vehicle, were unfair and deceptive trade practices.

 
S S. | 2009-11-11

We visited the Gillman Mitsubishi North location to purchase a Cadillac posted online for $4995. Upon arrival we meet with this trashy, fast talking salesman Johnnie Hussein. We should've known, from the beginning he announed that he had not had any sales for the month of October and needed one desperately, that should have been a warning. The service was horrible, he did not care about us as customers. ONLY the dollar bill... The car had a price of $5995 written on the window but as I mentioned online at their website it said $4995 so of course both prices were inflated for a 1998 Cadillac come on.... So of course we haggled and haggled and he went through the usual "salesman" games of oh let me talk it over with my boss. Yeah right! We finally agreed upon a price and just as we about to sign papers for a "Cash Car" he asks for a SSN...Why?? we are not financing it. He lies and says its for titling well, I verified that the state of Tx no longer requires this...Needless to say, we did not buy this vehicle from this guy or place for this reason and the buyer that was interested in the car left his insurance card so we were gonna come back with it since it was late at night. The salesman yelled at us, said the deal was only good for that day because it was the end of the month. WOW!! It's recommended you pass Gillman Mitsubish North on by as well. I certainly hope Mr. Gillman is not in the practice of hiring these types of salesman at all of his facilities. This was a nightmare.