Allen Samuels Hyundai Fort Worth in Fort Worth, TX


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On this page you can find detailed information about the company Allen Samuels Hyundai Fort Worth in Fort Worth, TX.

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Allen Samuels Hyundai Fort Worth


Dealer Info:


Phone(s):(888) 578-1629
Address:7724 NE Loop 820, Fort Worth, TX, 76180
  • Monday: 8:30 am - 9:00 pm
  • Tuesday: 8:30 am - 9:00 pm
  • Wednesday: 8:30 am - 9:00 pm
  • Thursday: 8:30 am - 9:00 pm
  • Friday: 8:30 am - 9:00 pm
  • Saturday: 8:30 am - 8:00 pm
  • Sunday: Closed

Reviews on Allen Samuels Hyundai Fort Worth

 
Kirsten J. | 2014-12-05

Went through my bank and got a truecar price, everything was guaranteed and verified, in writing and in phone. I took the time to get preapproved for a loan and drove over 2hrs. I Went at the time scheduled by them and no one knew I was coming. I give him my my paperwork and tell him what I'm there for...a silver base model. He brings out a silver with everything on it. I tell him I don't need everything, that it's just going to be used for school. He says he'll show me the base model. We wait a while, then we go look at more...non of which are a base model. He now doesn't think they have any, I pull the one up online that I had I had initially called on, and he takes 15mins to find it and says he has to locate the keys because it's out back. After another 10-15mins, he says it's a loaner car and shouldn't be on the website. Then he takes another 15-20mins to find another one to only come back again and say it's out back blocked in by trucks and there's no way I can get it tonight., knowing I drove in 2 hrs...i then ask about a silver one with the backup camera that he had previously mentioned. while he's running the numbers, they take my car to get the trade in value. He comes back and wants my payoff, I tell him I want the trading value, I have the loan already taken care of, so I just need the numbers. He says they can't do it without the payoff...I again tell him I just want the numbers...he walks off staying he doesn't think he can do it without the payoff. He comes back with a number about $4000 less than I've gotten from other places. Seriously, this place just tries to screw you any way they can.

 
Gary S. | 2014-10-02

Don't take your vehicle here to be repaired. Their techs seemingly have no idea what they are doing, and their service manager is a jerk. It took three tries, and ever more money, before they managed to get the job done - and not completely correctly in the end. They also torched a hole in the exhaust crossover pipe apparently for diagnostics and did not perform a repair to fix that. FInally found and honest local repair shop to replace spark plugs. They repaired the hole in the crossover pipe at no  cost to me.

 
Stephanie M. | 2014-08-20

Steer Clear of this dealer....I bought my car in September 2013, took my car in there 3 times to get my oil change, and tires rotating...charged me a good pretty penny to do both.  Well today not even a year later, I get a flat tire, take my car to a local tire place, who I trust, and they tell me there is NO WAY that my tires have ever been rotated.  The front two tires were balled, I was just at the dealership in May, and they said nothing...and he said the back two tires were so worn down, that you could tell the tires have never been moved, there were no signs of equal wear signs on either sides of the tires, which there would be if the tires have been rotated.

what concerns me is that I have precious cargo in my car every day with my son, and how their mistake could have cost us more than just a tire.

I just wonder with all the other things I paid for them to do, what else have they not done!!!
You think that a dealership you bought the car from would take care of you, well not in this case!!!

 
Michael S. | 2014-06-30

Won't ever go back. After more than a week of trying to get a deal done including a manager telling me a monthly payment,  as of tonight we are $50 over and it now includes a large down payment. I was even told my credit score tier and the range of rates it includes and they are more that 1.5% over that now useless info. Shop somewhere that has more inventory and stay away from allen samuels.
Additional info, today Frank Kent Hyundai was not only able to get me into the exact car I wanted but got my interest rate to almost half of what is was at allen samuels and I am paying $25 less per month than promised at allen samuels which turned out to be a lie.