Shamaley Ford in El Paso, TX

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Welcome to Shamaley Ford, in El Paso, Texas- Serving Sunland Park, Socorro, and Las Cruces
Ford is the best in Texas! You might know us as a popular Ford dealership in your area. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new Ford and used car models. It's also why we offer first-rate Ford service. Come for the cars, come back for the camaraderie.

Shamaley Ford

Dealer Info:

Phone(s):(915) 591-8600
Address:11301 Gateway West, El Paso, TX, 79936
  • Monday: 9:00 am - 9:00 pm
  • Tuesday: 9:00 am - 9:00 pm
  • Wednesday: 9:00 am - 9:00 pm
  • Thursday: 9:00 am - 9:00 pm
  • Friday: 9:00 am - 9:00 pm
  • Saturday: 9:00 am - 8:00 pm
  • Sunday: Closed

Reviews on Shamaley Ford

Jennifer C. | 2014-09-18

I came in for tires after calling around town and the folks at Shamaley Ford gave me lower prices than the discounted stores. Highly recommend going in on Saturdays, especially since they close at 5pm.

Cassi L. | 2014-08-28

Horrible horrible customer service. Ford Fiesta has had 3 different door latches just stop working over the past year. Doors won't stay closed, and I've had to tie one door to another. This last door latch (today) gets taken in and ordered to pay for it now. It's faulty, haven't paid til now! Thomas is the manager that pretty much told me I either paid or walked away with the faulty door. He didn't even try to see if Ford was aware of these issues, seeing it's not my first problem with the latches. It's now to the point where I don't want to take it in for any reason. Thomas was very unprofessional today, babbling and at times I even felt like he was mocking me. Please! Go somewhere else to buy a Ford vehicle, as for me, I'm done with Ford.

Jaime M. | 2014-07-24

Service is the worst I have seen. I took my car for repairs(under warranty) and it sat there for two days before the looked at it.  I was suppose to get a rental and the service manager did not call me regarding the rental. Totally bad experience. I would never take my car for service there if it was not for the warrenty.

I would call to see how my car and the rental were coming along; They would never return my calls. Very frustrating dealing with them.

Lauren T. | 2014-01-11

Although I previously wrote about an unfortunate experience at this location, I must say that the business did make up for the saleman's error. In the end they were able to come up with a solution that took care of our soldier down in Texas. Thank you.

Gilbert G. | 2013-07-11

Took my brand new Focus I bought from them couple of weeks ago. Took it there because of a chunk of dry paint on top of the handle bar. I guess you could call it a big orange peel. Brought it in before 3rd July and didn't get started until Monday because it had to get approved from Ford. Picked it up today and the paint job looked like it was painted in a garage. Sands are are trapped inside the paint. Moldings weren't put in properly; I had to re-bend it so it looked factory. Not a happy camper!!!

Chris P. | 2013-06-12

I went to their service center to get my Texas safety inspection ticket (I lost mine so I needed to get a new one) so I could get my car registration changed from Arizona to Texas. I waited for a full hour and they finally brought me a copy of my old form. I later found out that the state only accepts original copies. I had to return the next day to find out they needed to do a full new inspection to get me the original. I said okay and took over two hours to get it done even though I was the only person there. When I finally got it, they confused my middle name with my last name on the paperwork and had to redo the whole thing. This business A: Does not understand state law to help the customer B: Cannot read a Texas drivers license even though they are from Texas and C: Take forever even when they are not busy. Horrible experience. I will never be coming back

John W. | 2011-12-22

Prompt vehicle service, great prices for a dealership, friendly staff and mechanics who make honest decisions about the services your vehicle needs.