Shamaley Buick - GMC in El Paso, TX


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Specialties

Welcome to Shamaley Buick-GMC, in El Paso, Texas - Serving Sunland Park and Las Cruces
Buick is Luxury as it should be, and our professional grade pick up is made by GMC. It goes without saying that the only thing better than laying eyes on your next vehicle for the first time is taking in that new-car smell once you're behind the wheel for a test drive. After taking it all in, we will bring you up to speed on every aspect of the model you're considering in order to make you feel as though it's been yours all along. We have an outstanding reputation because we put our customers first. We want to be your choice for all Buick and GMC services and will do what it takes to keep you 100% satisfied.

History

Established in 2005.

We are family owned and have been doing business in El Paso since 1983. Shamaley Ford - our sister store  is located at 11301 Gateway West El Paso, TX 79936. Shamaley Buick GMC  is located at 955 Crockett Way El Paso TX 79912.

Shamaley Buick - GMC


Dealer Info:


Phone(s):(915) 231-4000
Address:955 Crockett Street, El Paso, TX, 79922
  • Monday: 8:30 am - 9:00 pm
  • Tuesday: 8:30 am - 9:00 pm
  • Wednesday: 8:30 am - 9:00 pm
  • Thursday: 8:30 am - 9:00 pm
  • Friday: 8:30 am - 9:00 pm
  • Saturday: 9:00 am - 9:00 pm
  • Sunday: Closed

Reviews on Shamaley Buick - GMC

 
Miguel N. | 2014-12-19

Took our Buick in for service.  Was charged to reset the Tire Monitoring system.  I had to take it back to get that done after you having my vehicle a week.  Also, our air conditioner went out and I need to replace it.  I will NEVER buy a buick again as it didn't even last 3 years.  FYI!  I took it in to complain that it was not cooling well and a little noise before the warranty was up and look at what happened.  $986 it will cost me to replace!  NOT A HAPPY CUSTOMER!

 
Sarah S. | 2014-11-13

Unbelievably poor help from the service department. We dropped off our car yesterday morning for a repair recommended by manufacturer recall. They told us it would be a few hours until it was completed. We called a few hours later and not only was it not ready, but the receptionist was unable to get ahold of anybody in customer service. We left a voicemail, and we left messages with both of our phone numbers and still never received a call back. Scrambling today to share a car, we tried it again this afternoon, and still nobody customer service was available to speak with us, but the receptionist told us the car was not ready nor was anyone from service available to give us a time estimate.
UNACCEPTABLY SLOW SERVICE + REFUSAL TO COMMUNICATE WITH CUSTOMER = VERY DISSATISFIED CUSTOMER

 
Frances C. | 2014-03-26

Excellent customer service nad the mechanics are great. For over a year we've beein trying to figure out why our Buick makes noise when stopping and the Buick dealer told us that it was normal noise but here we got a call from the guy who took our car and explained the reason why the car is making noises, the cost, etc. We are taking our Buick back for final repairs.