Dick Poe Toyota in El Paso, TX


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Specialties

Dick Poe Toyota Scion in El Paso, TX is a valued part of the Dick Poe dealership family. Come see the difference at our family owned business!

We are a full service dealership offering great service and friendly people.  Stop in and see the most exciting Toyota and Scion models. Our inventory is fully stocked with new and high quality pre-owned vehicles. We have over 100 pre-owned vehicles at each location. We are known for our no pressure, no hassle friendly service.

We offer warranties with new cars, and have great extended warranties available. Dick Poe Toyota Scion offers great financing options including local credit unions, local and national banks - over 25 sources in all.

Our dealership has a service center on site that can handle all repairs and maintenance for your Toyota or Scion.

Come to Dick Poe Toyota Scion, and let us put you in the automobile of your dreams!

History

Established in 1928.

The Dick Poe Family of Dealerships has been serving El Paso, Texas, Southern New Mexico, and the surrounding communities since 1928! Dick Poe, Owner and President, has been dedicated to the tradition of quality and service that was first implemented by his grandfather, A.B. Poe, who started the business back in 1928. The company's mission statement reflects this philosophy: "To provide our customers with a shopping, service, and ownership experience that consistently satisfies each individual's needs and exceeds their expectations in a comfortable and supportive environment.

Dick Poe Toyota


Dealer Info:


Phone(s):(915) 775-2000
Address:6330 Montana Ave, El Paso, TX, 79925
  • Monday: 8:30 am - 8:00 pm
  • Tuesday: 8:30 am - 8:00 pm
  • Wednesday: 8:30 am - 8:00 pm
  • Thursday: 8:30 am - 8:00 pm
  • Friday: 8:30 am - 8:00 pm
  • Saturday: 8:30 am - 7:00 pm
  • Sunday: Closed

Reviews on Dick Poe Toyota

 
Brooke A. | 2015-04-24

I took my car in for its 5000mile check up and a leaky tire. Service staff was friendly, I liked the waiting area and appreciated that it had wifi. My car was ready in 1 hour- not bad- and they said they fixed my leaky tire with a patch. Awesome.

An hour later I'm about 100miles away and take a look at my tires- one's almost flat. I'm stressed b/c I assume the patch didn't hold and now I'm in the middle of nowhere. I put air in at a gas station. The next morning I check all my tires' pressures and they're all way off except the tire I filled the day before. I'm stressed. Some guys in Alpine, TX recommend I take my car to a tire place.

I do, a guy there adjusts all my tires to the correct pressure. Luckily the patch on my tire did hold. Unfortunately the Dick Poe Toyota people remembered to write on my receipt that they checked my tire pressure but forgot to actually check my tire pressure. I'll never take my car back to Dick Poe but now I have a great tire place in Alpine.

 
Paul E. | 2015-01-22

Took the good ol school bus (Scion Xb haha) in for a tune up and the service here was awesome!  Albert from the service department was great and very helpful throughout the whole process.  Usually when you take your car in to get serviced you get a little worried about up selling.  Well that wasn't the case here!  Straight forward service, free courtisy shuttle back home, and professional work.  To actually get the job done it took just about all day but I'm not so sure I can take that away from them since I was having a full tune up done.

Overall, great service, hassle free, professional, and a free car wash at the end of it all.  Awesome!

 
Lou K. | 2014-12-29

One of the worst service departments I've had the displeasure of working with!
unfortunately I have to come here because I bought the "maintenance/ care package".
I arrived here for a regular oil change at 10:50am and it's now 1:57pm..

One would think that after seeing an increase in business, you would expand/hire more employees, service techs, etc..

And their workmanship isn't all that great, I've have to come back because they forgot to tighten oil plug and lug nuts. It's gotten so bad this year that I purposely filled my tires to 45lbs just to see if they actually check the pressure or just check the block. Not to my surprise they wrote 35lbs on the paper, but I re-checked and they were filled to 45lbs the way I gave it to them.

However their sales department isn't bad, just avoid the parts/service department.

 
Norman E. | 2014-08-22

I have dealt with Dick Poe autos twice. I drove in my gas guzzling jeep couple of weeks ago and they helped me get Into a great car. They are a little slow..but the service is great and they gave me what I wanted. Geat service...needs to speed up a bit.

 
Mar A. | 2014-07-16

This dealership gave me and my mom excellent service! I dealt with Ruben Moreno and he went above and beyond to help us find the right car. I currently live in Dallas and my mom lives in El Paso, so we had to discuss car options via phone. The car buying process went better than when I've gone to other dealerships in person. Ruben was so knowledgeable and super helpful. If you ever need a car and want to deal with knowledgeable and straight to the point individual, see Ruben. Best internet car sales person I have ever dealt with! Thank you so much Ruben!!

 
Kristen R. | 2014-01-26

What a honest  group of people.  I was told I needed a new transmission at a local
Repair ship but when I took my Camry in to these guys they fixed it for $235.00. Thanks Dick Poe Toyota!  You saved me $2,000.00!  I'll be doing all
Of my service work here

 
Hungry C. | 2013-06-27

Avoid Dick Poe Toyota of El Paso. His commercials may salute the military with flags waving in the background but the reality is different. I bought a vehicle while deployed to Afg and returned to El Paso only to be treated with the worst customer service ever. I didnt expect a parade but I did expect some respect as a veteran and as a customer. No, this was not the case. Poor customer service, unwarranted attitudes, made to wait with no communication, confusion in getting my car delivered, never congratulated in purchasing my vehicle and test driving it, never shown the features. It felt like because they were not going to make their ridiculous profit, they couldnt give me any of their time. I spoke to a fellow Soldier about my experience and they only laughed. Similar experience of Dick Poe. They are over charging the Soldiers and theyll do it with a smile on their face. Shaking hands and thanking us for our service then telling us that they are prior service as well as they rip Soldiers off. I hate that. Feels dishonest.  Choose another dealer - I now go to Hoy Fox to get my car serviced.

 
J W. | 2013-06-20

Unfortunately I'll have to revise even lower my original rating for this dealership.  Tried calling to get a quote for replacement of a lost key for my Prius. Not only were they confused as to whether they could even perform the programming, they wanted to charge over 500 dollars for the replacement key and attempt at programming. It was something like 300-400 just for the key and another 100-200 for the programming which had to be scheduled separately after you ordered the ridiculously overpriced key fob.  I ended up purchasing a keb fob from amazon for 180 and programming it perfectly myself by doing some research on the internet. Essentially overpriced cars and service, I really suggest you look elsewhere if you want to buy or service a Toyota.

 
John W. | 2012-10-07

Boo, bad customer service. Didn't perform all services requested, then fronted with a bill for "recommended services". Wouldn't return, ever.