Carpoint DFW in Dallas, TX

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Used sport and SUV vehicles.

Dealer Info:

Phone(s):(214) 570-9933
Address:13341 Floyd Cir, Dallas, TX, 75243

Reviews on Carpoint DFW

Sonner S. | 2014-12-16

Put a down payment on a truck with CarPoint and all went well until financing fell through, so we took the truck back on a Tuesday, the FOLLOWING Tuesday the refund for the down payment still has not come through, because it was not entered in their system when he gave us the receipt for it, it was not even touched until the FOLLOWING Monday, so he waited 6 days to refund AFTER giving me the receipt, and then we were told by their credit card services a week later that it takes yet another 5-7 business days to get your money back. So I am still waiting on my refund to buy another car because this guy didn't do his refund when we requested it. Don't expect your money back for a long long while, if at all,  if your funding falls through.

Update... Got my refund ten days later..Two weeks later we get a notice from the bank that our funding had NOT, in fact, fallen through. All this for NOTHING. Apparently the offer just expired because we didn't USE it so they cancelled the note.  Now why would they ask us to run our credit a second time, which led to a higher payment and  interest rate if the funding DID go through the first time? I'd be careful if they tell you the first bank didn't want to finance you!!!

kristen y. | 2010-11-12

After dealing with too many auto dealerships and sales lots, we finally found a nice place with friendly sales people. They actually had on the lot what their website said they did. What a concept! The cars all seemed to be in nice condition, often priced under Kelly Blue Book.  They had no problem with me taking a test drive without them with me. I drove off in my new car with a smile on my face.

The only reason I am not giving them a 5 star rating is that they weren't willing to negotiate much. Maybe that is due to them already pricing their cars well, but I like to negotiate.

Still, if you're looking for a place to buy a used car without stressing out about underhanded sales practices, this is the place.

Ask for Jafet!