R & D Motors in Austin, TX


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Specialties

At R&D Motors, we hand-select our inventory and are experts in distinguishing great cars from the thousands of used cars available in the area. We realize the importance of great customer service and take pride in our volume of repeat customers. This combination of quality inventory and courteous staff is what makes R&D stand out in a crowd of pre-owned car dealers. R&D Motors offers financing to buyers who may not qualify at a bank due to past credit problems. You can apply online to get prequalified for this opportunity to re-establish your credit.

History

Established in 1995.

R&D Motors is an independently owned local business. We have been offering quality service and vehicles for over 19 years. The owner himself purchases all of the inventory and is very particular of what he selects. We have just opened a full service shop providing excellent maintenance at competitive pricing for our customers. Come by and see what a pleasurable experience car buying can be at R&D Motors!

R & D Motors


Dealer Info:


Phone(s):(512) 377-5277
Address:200 E 53rd St, Austin, TX, 78751
  • Monday: 9:30 am - 6:30 pm
  • Tuesday: 9:30 am - 6:30 pm
  • Wednesday: 9:30 am - 6:30 pm
  • Thursday: 9:30 am - 6:30 pm
  • Friday: 9:30 am - 6:30 pm
  • Saturday: 10:00 am - 4:00 pm
  • Sunday: Closed

Dealer Info:


Phone(s):(512) 302-5277
Address:3421 N Lamar Blvd, Austin, TX, 78705
  • Monday: 9:30 am - 6:30 pm
  • Tuesday: 9:30 am - 6:30 pm
  • Wednesday: 9:30 am - 6:30 pm
  • Thursday: 9:30 am - 6:30 pm
  • Friday: 9:30 am - 6:30 pm
  • Saturday: 10:00 am - 4:00 pm
  • Sunday: Closed

Reviews on R & D Motors

 
Michael F. | 2014-12-03

I got up the other day, and decided that this was the day to trade in my Lexus for something different. I'm a little older now, so I can't go buy new cars, but I can try different cars that I've wanted over the years. Of course, I went over to Rob and Rosie to see what they had. I've bought a few cars there before and always found just the right car. This time I saw a bright red Toyota that had my name on it. Rob gave me a great deal on it , and I feel pretty sporty every time I drive it.

 
Garrison S. | 2012-11-13

DO NOT BUY A CAR FROM R & D!! They will sell you a used car with many problems and lie about it. We bought a car and within 90 days had huge problems with it and they refused to help us with anything. DO NOT BUY FROM THEM. Unlike other reviews, they refused to help us at all. We completely regret buying from these scammers. STAY AWAY from this junk lot.

 
K. H. | 2011-08-03

I don't like giving bad reviews.  There's a part of me that feels very sad about it, even when it's completely warranted, as it is in this case.  

We thought we'd found a great deal at R&D.  A 6-year old Honda Civic with only a little over 6,000 miles on it?  Awesome!  The employee at the North Lamar lot was super friendly.  We liked him.  We LOVED the car.

Only...well, sometimes when something seems too good to be true, it really is.  We decided to have an independent used car inspector from Auto PI come out and take a look at it, and he had some bad news: it had been in a substantial wreck that was not reported on the CarFax.  There had been structural damage, the back bumper and a door had been replaced, and various other smaller parts were also replaced due to the accident.

It seems dumb in retrospect, but we were still interested in the car, so we came into the office with this information, ready to get a fair deal on a car that was clearly not worth the asking price.  We explained to the woman working there what the inspector's report had said, and she indicated that they had not known about this accident when they priced the car.  Who knows if that's true, but I'm sort of pathologically honest and tend to assume everyone else is, too.  We made a cash offer that was a few thousand under the asking price, intending to go several thousand higher.  She called her manager, chatted about some unrelated personal matter for a few minutes (hey lady, maybe you could do that later, when we're not waiting to do business with you in your sweltering hovel of an office?), then hung up and said, "my manager said to never bother him with an offer like that ever again [guffaw]."  I refrained from rolling my eyes at her obvious attempt to intimidate us.  Oh R &D, I had so hoped that this sort of thing was beneath you!  

It only went downhill from there.  She started not-so-subtly implying that we'd fabricated the whole accident thing, so we got on their computer, printed out the report, and showed it to her.  Her ruddy face got redder as she began fuming about being conned by the old lady who had sold them the car.  So she's essentially admitting the car has considerably diminished value, right?  Apparently not. The lowest R&D would go was a few hundred under the asking price, which I suppose means they payed too much for the car themselves.  Mistakes happen, obviously, and I'd be inclined to forgive them if only the employee hadn't been so damnably unpleasant to us.

The moral of this story?  NEVER buy a used car without getting it inspected, even if the dealer tells you a pretty story about a nice old lady from Utah who only used the car to drive to church on Sundays and kept it in pristine condition.

I considered giving this place two stars because of the guy at their other lot, who was awesome- I think his name was Joey- but since you apparently cannot conduct any financial transactions at that location, it's sort of a moot point.

 
Scott L. | 2011-03-06

I was cautious about buying a used car as this was my first experience to purchase a car by myself and used car dealerships can be sketchy.  I knew that I wanted a car with decently low mileage, in good shape, and in my price range.  That's when I stumbled upon R&D Motors.

I went to the N Loop location on a cold January morning and was welcomed by Rosy's rosy smile and Rob's friendly attitude.  Please do not judge the business by the appearance on the inside or outside, yes it could use a cleaning and organizing but these guys still run a great business despite the appearance.  

They let me test drive the car I was thinking about purchasing for three days.  They were friendly and non-pushy.  Rob was respectable and helpful and Rosy was always straight forward and on her toes.  I ended up getting the car and immediately the check engine light came on.  My heart dropped to my stomach, but Rob honored his verbal "30 day warranty" and I took the car in to get the torque converter and transmission fluid replaced.  They let me borrow one of their cars while it was being fixed.  Now my car is running fine and I am pleased to do business with them; they really go out of their way to make the experience great.

 
Esther S. | 2011-02-21

Later that day, my husband got a phone call from R&D apologizing about the little mix up with when we were supposed to drop the truck off. Took the truck in today. Mechanic was super nice and and apologetic about what happened.

All the reviews are true. R&D is very much about customer service. I totally held out in my rating to see what would happen. If we'd be given the runaround or if they really lived up to the hype. A true test of a good business is how they deal with things that may go wrong.  I'm happy to say that they are the real deal.

Great business! Would recommend to everyone.

Oh, and they fixed my a/c free of charge. Was told to call if we had anymore problems with it. :)