Comfort Auto & Body Repair in Portland, OR


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On this page you can find detailed information about the company Comfort Auto & Body Repair in Portland, OR.

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Comfort Auto & Body Repair


Dealer Info:


Phone(s):(503) 287-3022
Address:2653 Ne M L King Blvd, Portland, OR, 97212
  • Monday: 8:00 am - 5:00 pm
  • Tuesday: 8:00 am - 5:00 pm
  • Wednesday: 8:00 am - 5:00 pm
  • Thursday: 8:00 am - 5:00 pm
  • Friday: 8:00 am - 5:00 pm
  • Saturday: Closed
  • Sunday: Closed

Reviews on Comfort Auto & Body Repair

 
Uncle Y. | 2015-03-27

My car had minor damage over a large area from being hit while parked.  The insurance estimate was huge, so I collected the insurance money and went for not re-painting the whole side of the car, and paying for it myself.  So I knew the paint wouldn't be perfect.  Daniel was friendly and easy to deal with, they took the car in the next day and had it done a day or two after that.  I am satisfied with the work they did and also with the service and how soon it was done, although I don't consider the price a bargain for what they did.  So why only 4 stars instead of 5?  The new paint on the fender doesn't exactly match the original paint on the door, and the touch up of chipped paint  is OK but not perfect, and they failed to plug in the tail light so I had to go back and get that plugged in.  I could have gone to an immigrant-run place in East Portland and saved a few hundred dollars, but I went for the convenience of a place a couple of blocks from my house that could do the job right away, with known good yelp reviews, and not having to figure out where else to go.  For what I paid, 5 stars would mean perfection, and I felt they were a little less than perfect.  Overall, I'm satisfied with the job they did and the service, and I'll go back there for routine maintenance because it is so close to my house.

 
Ken C. | 2015-03-16

During a recent drive to Portland from California I decided to have some repair work done to my 2005 Frontier. Catalytic converter and brakes. My first observation upon arrival was how pleasant one of the owners (Daniel) was. His professionalism and appreciative attitude to have my business was refreshing. His crew did the repairs for what I felt was a very very fair price and were even going to wash it (I was in a rush so asked them to skip the wash). If at all possible I'll wait for a return trip to get any mechanical work done.
Thanks guys

 
Joel T. | 2014-11-13

I'm honestly amazed by the experience we had with this auto shop. I've been to plenty in my day and have always had somewhat uncomfortable interactions that leave me wondering if I'm being taken advantage of or not. We went here to have the front end of the car fixed after a minor accident. From the moment we walked in the door to when we picked up the fully fixed car, the staff were friendly, helpful, and overall great people. They even gave us coupons to grab a free coffee at the cafe down the street while they worked up a first estimate.

Daniel is the estimator that worked with us most of the time. He did an excellent job at taking the situation off our hands and keeping things easy for us. He pulled the front end of the car apart and worked directly with the insurance company to get everything fixed as quickly as possible. They set up a rental car for us, which was very affordable even though it wasn't directly covered through insurance. They even covered half the deductible so the total cost was only $500 instead of the $1000 we expected.

When the car was picked up it was spotless inside and out.  I believe it's the cleanest it's ever been since it was first purchased. Way better than going to Washman!  Daniel also offered to change the oil and paint over some scratches elsewhere on the car since he had left over paint. We'll take it back soon for that.

I'll recommend Comfort Auto Body to everyone and will definitely be back if we ever need repairs again!

 
Risa D. | 2014-08-16

I have gone to these guys a couple times to take care of my gracefully aging 2003 Element. They never talk down to you, let you know what is going on, are exactly on point with the price they quote you, and go above and beyond when you ask for something outside of the normal.

 
Drew P. | 2014-07-19

This place is amazing. These guys are good, fast, fair, and just extremely nice. I think I've had 3 services done here so far, and I can't imagine going anywhere else.

What really convinced me was the first time I interacted with them, in addition to the DEQ Emissions thing they were doing, I needed an oil change, and for some reason I mentioned that I had bought a punch card of oil changes from another garage, but that I couldn't find it, and the guy was like "Uh, just give them a call; I'm sure that purchase is still in their system." And I thought 1) Oh yeah, I'm an idiot, and 2) this place is not just trying to take me money; they genuinely want what's best for me and my car.

And that's pretty incredible!

 
Meghan K. | 2014-06-09

I have to agree with the others on here about going out of their way to provide above and beyond customer service.  I was in Portland for work from Eugene and my car died a block away.  After asking someone parked near me if they had jumpers (they didn't), they told me about this place which was luckily right down the road and said they were very nice.  Indeed they are!!!  Daniel came down to my car with a booster battery but that didn't do the trick.  He noticed how loose my connections were and sent Walt to come with his truck to jump it and tighten the connections enough to get me down the block.  They fixed it up super quick and also checked my fluids.  They certainly did everything they could to make sure I'd get back south safely and I truly believe their concern was genuine.  It was not at all an expensive fix (I actually knew from a previous experience those connections were on their way out, they definitely needed replaced) I am sure they could have charged me more, though.  If I lived in Portland I would definitely come here again (and I just might anyway when I am up here on other business when I need stuff done) and I will absolutely recommend this place to my friends up here.  Awesome, AWESOME!  Thank you soooo much, guys!

 
Katie H. | 2014-05-02

Wonderful customer service.  I was met with immediately and they quickly determined a solution to my problem.  They called me about an hour later to suggest a couple small potential fixes that they noticed, but definitely were not trying to sell huge improvements.  They were very reasonably priced, and fast! HUGE bonus: they cleaned out my car! I was kind of embarrassed at how dirty it was actually, and that was very pleasant surprise. I will definitely go back here when I need any auto work done.

 
David C. | 2014-02-28

I am a new customer here, but definitely coming back forever. I came in for broken wipers. They very quickly got back to me, even on a super busy day when short-staffed. The whole wiper motor had to be replaced. I was quoted a very fair price I was happy with. The same day the mechanic went out and got the motor special for my car, upon installation found that the whole assembly was also bent, then went to a scrap yard to find what I needed, and saved me some $$ in the process. I got phone calls throughout to keep me posted and get permission. Wonderful experience overall, particularly with customer service. Interacted with 3 employees; all great. Daniel worked with me directly and he was top-notch. We all know upkeep on cars is expensive. There's no way around that. But having people look out for you and your car's best interest, all while trying to keep your cost down, is ACES!

 
Gracia B. | 2014-02-01

I came to Comfort Auto & Body Repair with a wrecked front bumper and left headlight. They fixed it in a timely manner for a great price, about $1000 cheaper than the other estimates I had gotten. Daniel even fixed a few other things on the car free of labor. He did a great job and my car looks practically brand new after the great wash they gave it too.

I would definitely recommend this shop to anyone looking to get body work done on their car.

 
Stephanie E. | 2013-12-14

To say I received excellent customer service at Comfort Auto is an understatement.  I walked into this place after getting in a small accident and was extremely upset.  Within 15 minutes I walked out of this place thankful, and relieved. My problem was fixed, fast, efficient, and for a very fair price.  I cant thank Daniel enough for all of his help.  I will return here for future business and be sure to recommend Comfort to my friends and family.  Thank you again, Comfort Auto & Body Repair.

 
Gloria J. | 2013-11-29

I again had auto repair service and auto body repair at Comfort.  The service was excellent, the price fair, and the work done promptly.  I highly recommend this company.  I can't say enough about what a relief it is to have found a repair and body shop that offers such high quality service and is priced so reasonably.

 
Kalima T. | 2013-10-12

I in general don't trust mechanics. I drive by this place on my way to work, and always say I need to stop there.  Well yesterday I went in for my engine which was smoking badly daily.  

Not only did they take care of that problem (and didn't gouge my pockets so deeply) they fixed a dent in my front bumper (FREE!!!!!!!!!!)  They let me know of other services I need, and they will work with me on the price.

In one visit they earned my trust. I most definitely will return to them for all my car's needs.  Check them out, they are friendly, fast, great service, do great service and don't over charge you.  I think I'm in love a bit.  OH YEAH, and they washed my car!!

 
David M. | 2013-07-27

throughout my first visit to comfort auto, the staff was friendly, attentive and communicative. it was an easy, professional experience and i plan on returning to them for service in the future

 
eric p. | 2012-10-18

I had a very positive experience with this repair shop. The staff was very friendly, and explained their repair process in a way that I could understand. They were able to fit my schedule, and give me a clear understanding of what I was paying for.

I am normally pretty nervous about taking my car in for maintenance, but they seemed like an honest an quality business. The prices seemed reasonable, and the whole process was as pretty simple.

 
Kate V. | 2012-04-25

These guys rock!  They always fix our cars quickly and give us the best price.  They have also gone above and beyond and helped us out with random projects that we needed for our business.  And they are honest too, when my boyfriends car was about to die, they told him rather than charge him a bunch of money to fix it, so refreshing.

 
Katrina A. | 2012-03-09

AMAZING service and a great price. I walked in and they immediately took care of me, making sure I got a good quote (which happened to be $400 less than I was expecting) and fixing extra scratches on my car that had nothing to do with the damage I came in for. My car was freshly washed and vacuumed when I came to pick it up and they made sure I was 100% satisfied before I paid a dime. Only downside was that they took a day longer than they originally told me and I had to arrange other plans to go another day car-less. Other than that, its a GREAT shop and I'll definitely go back!

 
Rachel C. | 2011-11-08

I had an excellent experience at Comfort Auto Body. I had a minor accident and needed body work for my Acura MDX. They worked well with the insurance adjuster. Scott kept me posted daily with the progress and the repair work was very well done. I highly recommend them. Had friends and neighbors report similar experience.

 
Maria P. | 2011-09-22

On several occasions, Comfort Auto has far exceeded our auto needs and expectations.  This week, we needed a complete light panel for our BMW.  Both dealerships quoted over 250 for part & service.  Comfort took care of us for about 175.  

Last big repair, we were looking at a 1100+ body repair bid.  Comfort took care of us for under 600.

The owners and management and staff are top notch on their body and repair knowledge, professional and great people!  The space is clean, fresh and comfortable.. pun on the biz name is right on!!

 
Jeffrey D. | 2011-08-13

I was very happy with the service I received. The repair actually come in under estimate. I would use them again in a minute.

 
V S. | 2008-02-19

First of all, I want to mention that I do have a perso-professional relationship with Comfort Auto Repair (my Dad is a mechanic there, and I am working on a website for them - comfortautorepair.com ).  
Having said that, I am not getting paid for putting up this review nor do I get a % of the profit.
Comfort Auto is a small family business, it changed ownership a few years ago and the new owners - Steve and Daniel Leveque (father and son) are really great.  They may still be learning about running a business, but they have always had the "customer comes first" spirit.  
I am not here to advertise their services so I won't go into detail, but I can honestly say that whenever I need maintenance or other work on my car, there is no other place I'd rather go (I suppose it goes without saying that I trust that my Dad knows what he is doing, he has worked with cars for 30 years).
I guess I will announce one special - Reed College students (I'm an alum now) can get 10% off their service if they show their current ID card.

P.S. If you you have a problem with my biased review (I am being completely honest, though) or simply have questions, I would be glad to hear you out and respond accordingly.