Autolane in Portland, OR


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Specialties

Used Car Dealer, Truck Dealer, Chevrolet Dealer, Ford Dealer, GMC Dealer, Dodge Dealer

History

Established in 2006.

At Auto Lane we strive to provide our customers with top quality inventory to meet our customers' needs but also their budget. Give us a call today or stop by for a test drive at your convenience!

Autolane


Dealer Info:


Phone(s):(503) 771-5400
Address:1730 SE 82nd Ave, Portland, OR, 97216
  • Monday: 9:00 am - 8:00 pm
  • Tuesday: 9:00 am - 8:00 pm
  • Wednesday: 9:00 am - 8:00 pm
  • Thursday: 9:00 am - 8:00 pm
  • Friday: 9:00 am - 8:00 pm
  • Saturday: 9:00 am - 8:00 pm
  • Sunday: 10:00 am - 7:00 pm

Reviews on Autolane

 
Mischell L. | 2015-03-10

I bought a dodge ram from auto lane...worst mistake ever. The cheesy sales man said they ran diagnostics on the vehicle and everything looked good. Charged me blue book value, and refused to negotiate more than 300 dollars off. Get the vehicle home two months  later engine blows. Good diagnostics my ass. Don't ever buy a vehicle here they will rip you off! Read the rest of the reviews they suck!!

 
Casey S. | 2015-01-20

DO NOT buy a car from these liars! My husband saw an ad on Craigslist for a VW Passat.  The ad listed the car as runs great and pictured to be in good condition. He called them and talked to Adam (who is the manager) Adam said the car runs great. We drove 1.5 hours to get there and the CAR DOESNT RUN! Adam of course was no where to be found and we find out the car is scheduled to go to their mechanic. Also both marker lights were removed but yet on the car in the Craigslist ad. They apologized and said we'll get it in first thing Monday. So a week later my husband calls and again talks to Adam (remember he's the manager there) and he tells him they just got it back from the mechanic and its all fixed so we once again drive 1.5 hours up there and NOTHING HAS BEEN  DONT TO THE CAR! It's still a broken peice of crap and hasnt been moved from the spot where we last saw it. Not to mention they continue to refresh their ad on Craigslist, lying about this vehicle. I would never purchase a car from these lying pieces of crap who just waisted 6 hours of our time driving back and forth to see a car that was  wrongfully advertised. They are clearly in the business of ripping people off. This place needs shut down. Poor excuse for humans that don't value potential customers paying cash! If I was the owner I would clean house starting with Adam the A-hole!

 
Chantelle B. | 2014-06-08

Auto Lane is, without a doubt, home to the most despicable, dishonest, group of salespeople ever assembled. These conniving con-artists will tell you anything, they think you want to hear, in order to separate you from your hard earned money and put you into one of their spit-shined pieces of junk. They will blabber on, and on, about how much they care about you, and how reputable they are, and how much word-of-mouth and repeat business they have...Well, It's ALL a Big Fat Lie. Once they have your signature, on their "AS-IS" contract , they couldn't care less about you or the $1,000's of dollars you'll end up spending to repair the garbage they just sold you. Buy from these class-acts @ your own risk. Just remember...you've been warned !

 
Jeremy M. | 2014-05-27

Same story as the other reviews.  I bought a truck which I need for work and to make money they sold it to me and no less than a week later, the check engine light came on. I had it towed to my mechanic who told me it would cost over $6000 for needed repairs.  I only drove it 45miles. I took it back to the people at Auto lane who tried to tell me I needed to take it to one of their mechanics but by this time the trust was broken because everything that told me was a lie. They even tried to sell me a 90 day warranty for $ 300 but they ended up giving it to me as part of the "deal". I thought that I was protecting myself in case this very situation happened but come to find out the warranty only covered $ 500 in repairs. I am getting so mad as I write this I have to stop. These people are thieves and need to be dealt with.

 
Marie H. | 2014-05-21

Awful place, stereotypical used car salesmen.  I called about a specific truck and asked if it had any issues, I'm in Seattle, about 3 hours away.  The man says nope, everything seems good on the truck.  I'm not stupid, the price was low, so I expected some issues.  My boyfriend drives 3 hours, gets in the truck and drives in less than a mile.  It really needed to be junked.  ABS warning light came on, clutch was toast, brake warning light then came on.  The doors didn't line up and he couldn't get them closed again, air conditioning didn't work, heater didn't warm up past slightly warm etc.  

If you guys had been honest it would have saved me and my boyfriend time, effort and gas.  Instead you tried to sucker us and you get yet another bad review on Yelp.

 
Casey R. | 2014-03-16

These guys were dishonest, disrespectful and condescending. They had advertised a Dodge truck on Craigslist as having only 168,000 miles and 4x4. It turned out to not have 4x4 and it had 62,000 miles MORE than previously claimed. I drove it and decided I wasn't interested. They pressured me, saying that they had just brought the truck in and it was a great deal and would be gone by the end of the weekend. I know that truck has been posted by them on Craigslist for the last month, so they were lying that they just got it. Then they tried to get me to look at a Ford, and I said I wasn't interested in any of their Ford diesels because they only had the post-2003 truck with the terrible 6.0L engine and I'd only be interested in a 7.3L because those engines are great and free of the problems in the 6.0. They told me that the 6.0 was just as good which is blatantly untrue (google it, you will see countless consumer reviews and posts about how terrible the 6.0L was).  

These guys will say anything to sell you a truck. Luckily, I had done my homework before I hit the car lots and I went elsewhere.

 
Eric K. | 2014-01-11

I wish I could give them less than one star for their misleading sales practices. I bought a vehicle only to have a transmission warning light come on before I even reached my house less than ten miles from their location. After having the issue examined by "their mechanic" the next day I find out that in order to be able to drive the vehicle I need to drop over $300 into the transmission for repairs. I bring this up to their main office only to have Annie, their main finance lady, tell me a sad story about how she sold a car to her daughter only to find out that the radiator blew after a few days. This company will screw over their own family members imagine what they will do to you. I feel prey to their false promises of customer satisfaction and paid the price. Don't let yourself be fooled. They are a wolf in sheep's clothing and will gladly screw you over for a few hundred dollars profit. Their customers are the last thing that they care about. If they tell you that they will fix any problems you have after you purchase the vehicle, get it in writing because they will do everything in their power to screw you over. All they care about is the money you've given them and not at all about their clients. Places like this should be shut down for good for screwing over consumers. Buyer Beware!!!!!!!!

 
Sheraya M. | 2013-11-02

I went in to see all of their vehicles they had for sale. We agreed to trade our vehicles straight across and they tried to lowball me into something valued way lower. They're unfaithful in their word and regardless they'll try to rip you off. I'm very unsatisfied with the service I was provided and would not recommend them to anyone.

 
Guy R. | 2013-03-11

Easy and personable service.  Sales team are friendly enough.  However, I purchased a total lemon of a diesel ram truck from these guys.  After spending almost 5k in previous repairs, I have now found out that the fuel injectors are faulty.  At $500 a piece (6 times), I can no longer be silent about this serious abuse of poor sales/business practice.  Buyer be ware!  Autolane does sell used cars for a competitive price, but the quality and longevity of those cars are ruined - which reflects Autolane's reputation.  Quite simply, Autolane sells damaged goods that needs repair.  After many lost dollars, and sleepless nights, I could not be more un-satisfied with my purchase from Autolane.  Keep away from them like the Black Plague!

 
Cynthia L. | 2012-07-07

My husband and I went to Autolane to look into used trucks. We pulled up, parked, got out of our car. A guy wearing sagging jeans (buy a belt, fella), and an untucked shirt came up and greeted my husband, but didn't even notice I was there. We were there 10 minutes, looking around, during which time my husband was asking me questions the salesman should have--the latter still having failed to notice I'm there! To his credit, he seemed to be pretty fair in his representation of the vehicles on the lot, especially as he knew we were just scouting, but apparently wives didn't figure in his playbook. Near the end of our walk, my husband asked me and the salesman about accessibility and ease of getting in and out of a truck (I have a disability which makes that a little tricky), and my husband asked me to try one. I said no. My husband then explained the logistical issues I had to the salesman, who replied, "Oh, we can work with *those* people."  Really??

Women and persons with mobility issues should avoid this place like the plague. As for Autolane, "those' people will be taking their business elsewhere, thank you very much.

 
nm l. | 2010-02-20

I just wanted to update and say that I went back today with a good friend who was taking notes on what went on. The manager got incredibly aggressive about this and refused to speak with me while my friend took notes! He cursed, slammed his hands on the table and really scared me. He told me, "I'm done, call the owner" and threw the title at me. I hope the people who were in the waiting room trying to buy a car saw what happened and left.