Bob Howard Chrysler Jeep Dodge RAM in Oklahoma City, OK


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Specialties

Welcome to Bob Howard Chrysler Jeep Dodge Ram, in Edmund, Oklahoma - Serving surrounding cities and beyond
Our love of our vehicles is what drives us to deliver exceptional customer service at our showroom and service center. What makes our vehicles so special? Well, it's not just all of the safety-, convenience-, comfort-, and connectivity- features they offer. Rather it's the two pillars on which Dodge, RAM, Jeep and Chrysler have built their names: integrity and reliability. We're dedicated to getting you into a quality vehicle with no hassle! That's our commitment to exceptional service.

Bob Howard Chrysler Jeep Dodge RAM


Dealer Info:


Phone(s):(405) 749-1111
Address:13250 N Broadway Ext, Oklahoma City, OK, 73114
  • Monday: 8:30 am - 9:00 pm
  • Tuesday: 8:30 am - 9:00 pm
  • Wednesday: 8:30 am - 9:00 pm
  • Thursday: 8:30 am - 9:00 pm
  • Friday: 8:30 am - 9:00 pm
  • Saturday: 8:30 am - 9:00 pm
  • Sunday: Closed

Reviews on Bob Howard Chrysler Jeep Dodge RAM

 
Sidney J. | 2014-11-22

The service department is horrible!!!
They apparently do not know how to use a phone to let you know about your vehicle, or to let you know if it's ready to be picked up. Receptionist transfers the calls to the department and then you are connected to a voice mail...don't expect a return call anytime soon!!
The app wouldn't let me leave a review without a rating...that's the only reason for a star.

 
Frank W. | 2014-03-15

Went to purchase a vehicle from them a Durango to be exact and the sales guy was great honestly he was. The break down happened with the manager he was a totally arrogant jerk. His actions his lip movement and his gestures turned me off. It was utterly disrespectful. I WOULD NOT RECOMMEND BUYING FROM A PLACE LIKE THIS. For that simple Reason there are great sales people but that once experience from a manager lip WTF because I was walking out for the evening with out buying is a no go. This was after I had shown him a guaranteed purchase sheet they said they would meet but were 11k over smh. GO SOMEWHERE ELSE!

 
Steve H. | 2012-01-21

My wife took her '05 Pacifica in for an oil change. They performed a "free inspection" finding that her front brakes were in serious need of immediate replacement. She was informed that if not done her rotors would be ruined costing us much more in the long run. Unfortunately for them I know how to get this done myself and when I removed the front wheels her brakes were brand new like they were replaced when the car was traded in before we bought it. I would have complained to management, but I'm sure that's where the directive to rip customers off came from in the first place.

This place is crooked. A total rip off.

 
Greg P. | 2009-02-01

I have bought cars here before and they really put some effort into the sale, but this review is about the service department.

Our car had a manufacturing defect and had to have the entire engine replaced. They were happy to do it, but when we got the car back the heater didn't work, the AC didn't work, and the car was very NOISY.
Something was wrong.
We called to get it fixed and were told that we just needed to drive it around for 30-60 days to get it broken in. Well, we persisted and they said "Bring it back in Spring."
What?
We ended up taking it to a local mechanic who found out that they hadn't hooked up the emissions correctly, they hand't filled the heater core when they added fluids to the car, and they pinched the A/C line almost in two.
$530.00 later our car is running great, with no thanks to the Bob Howard Chrysler service department.
Never again. Ever.