Bobb Says Yes in Columbus, OH


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Specialties

We provide used cars, used trucks, buy here pay here, auto financing, and car buying education to those with or without credit challenges as the oldest car dealership in Columbus, Ohio.

Bobb Automotive, established 1924, is central Ohio's premier pre-owned dealer specializing in credit challenged situations.

Our goal is to assist every customer with there own situation and to provide the highest level of satisfaction.

We partner with a the large number of national lenders which specialize in bad credit, no credit or bankruptcy.

We are the experts in central Ohio. Please allow us to assist you.

History

Established in 1924.

Serving Central Ohio since 1924.

Bobb Says Yes


Dealer Info:


Phone(s):(614) 228-4567
Address:4639 W Broad St, Columbus, OH, 43228
  • Monday: 9:00 am - 8:00 pm
  • Tuesday: 9:00 am - 8:00 pm
  • Wednesday: 9:00 am - 8:00 pm
  • Thursday: 9:00 am - 8:00 pm
  • Friday: 9:00 am - 6:00 pm
  • Saturday: 9:00 am - 5:00 pm
  • Sunday: 12:00 pm - 3:00 pm

Reviews on Bobb Says Yes

 
Katharine B. | 2014-05-20

this review is overdue but I wanted to make sure others were aware of the tactics the sales people use.  About 6 years ago my car crapped out and so I needed a new one.  Due to some stupid moves at the age of 18, I didn't have good credit.  I had seen the commercials for Bobb Says Yes and so I applied online.  I got a call from a woman and was told to come into the office.

My fiance (now husband) went with me and we sat down to go over the particulars.  Income, payment amount, etc.  She said she could use my fiance's income as well which I thought was wierd since we weren't married.  She rounded up the numbers when we gave them to her...and I mean rounded way up.  In the end she told me the amount I could use to purchase a car from them and that included my trade in and a $300 down payment.  There was one car on the lot in my "price range".  I needed a car and at that point I wanted something to get me from point A to point B.  The car they had wasn't bad.  It smelled a little funky but nothing some hanging freshners wouldn't fix.  We did all the paperwork and I was out with a working car...until 24 hours later...

I was driving and all the sudden was I was decelerating I heard a grinding noise.  I pulled over and looked at all of my wheels and my breaks and everything looked fine (I know cars so don't think I just kicked the tires).  I called the lot back and they told me to bring it in and they would fix it.  24 hours later, I get a call that it's fixed and I would say that I was happy with the turn around time.  I was also happy cause I had just found out I was pregnant and I was excited to have a good vehicle for when the baby was born.

48 hours after I got the car back, I got a call from the saleswoman who said after running some stuff through their financing department it was determined that I needed to give them another $1000 for a down payment?!?!  I did not have $1000 to pull out of my you-know-what to give to them.  They said I needed to bring the car back or the $1000 within 24 hours.  Ok...fine...you can have your stupid car back but I want my cash that I already gave you and you can tow my trade in vehicle back to my house and I will just fix the alternator (big pain in the butt on the car I traded in) for $100 and wait a couple of months for a nicer car.  "We already sent your trade-in for scrap".  YOU DID WHAT WITH MY CAR BEFORE YOU FINISHED THE FINANCE STUFF?  "We can give you the cash amount that we applied to your loan".  Ok...fine...I will take that $700 and go buy me a 1993 honda that will probably run better than the car you sold me and now are taking away.  "We will have a check for you when you return the other car".

Enter me and my fiance to the dealership to drop off the car.  My fiance (now husband) was already fuming since the saleswoman clearly fudged our income and in the end screwed us over.  I walked in and asked for my check before I returned the keys.  I was told it was in the mail?!?!?!  WHAT DO YOU MEAN ITS IN THE MAIL?!?!  I now have no vehicle to get me to and from work and my doctor's appointments and I have no money to go purchase a car.

I didn't get a sorry or anything.  I got a rude comment and that's when my husband lost it.  I don't condone a male calling a female names but when she said she didn't round up our income numbers and called us liars...he wasn't taking it.  He was asked to leave the building.  I stood there...crying...in front of the whole showroom floor.  I looked at her and said "you should be fired for this" and then looked at the manager and said "let your employees keep fudging their numbers and you are going to loose your job". I walked out.

5 days later...no check
7 days later...no check
phone calls, phone calls, phone calls
WHERE IS MY CHECK
2.5 weeks later...there's the check

I would never recommend someone to go there.