Spitzer Kia Cleveland in Cleveland, OH

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On this page you can find detailed information about the company Spitzer Kia Cleveland in Cleveland, OH.

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Spitzer Kia Cleveland

Dealer Info:

Phone(s):(888) 236-5233
Address:3414 Brookpark Rd, Cleveland, OH, 44134
  • Monday: 9:00 am - 9:00 pm
  • Tuesday: 9:00 am - 6:00 pm
  • Wednesday: 9:00 am - 6:00 pm
  • Thursday: 9:00 am - 9:00 pm
  • Friday: 9:00 am - 6:00 pm
  • Saturday: 9:00 am - 6:00 pm
  • Sunday: Closed

Reviews on Spitzer Kia Cleveland

Stephen H. | 2014-05-05

I'm going to echo the sentiment of the other reviewer. I walked in and was quoted a price for a car. 250/month for a lease deal. Then he walked it down to 227 with a thousand dollar down payment. Much to my surprise, they came to me with a sheet that quoted me 125 over their original quote. When I went with a more basic model, the price was the same! Who would pay 350/ month for a moderately tricked out Ford Focus? I'm going to keep shopping. Bate and switch does not work well for me. No Korean car for me!

Stewart P. | 2010-06-16

My wife and I went to Spitzer Kia to look at a Sorento. We were visiting from Canada and were planning on moving to the area a month later and we let the salesman know this right from the beginning so that he understood that we had no intention on buying anything that day. We simply wanted to drive the vehicle and find out some pricing info so that we could budget and when we moved there, be able to simply go and buy whatever we decided on. Sounds reasonable enough, right!? Obviously not. We basically spent 2 hours with the Sales manager and the salesman we started with as they argued with us about the fact that we should be right then.

Not only were the extremely rude but they were also extremely aggressive. They refused to give me my drivers license back until I allowed them run a credit inquiry. They didn't listen to our situation at all so rather than impressing us and earning our business for when we did plan on buying a car, they scared us away. In fact, they made my wife cry which resulted in me gathering up all the paperwork they wrote on and walking out. They even tried running after us and yelling at us as we left.

Not only was it a terrible customer service experience but the figures they quoted were ridiculous. We were planning on leasing just the basic "no-frills" model. They quoted a lease payment of $380, which we later saw they exact same model with the same package on a commercial with an advertised lease rate of $239/month.

Avoid this dealership at all costs!!