Thomson Macconnell Cadillac, Inc in Cincinnati, OH


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Specialties

The reason for our company's existence is to provide outstanding and unsurpassed sales and service experiences for our customers at competitive prices. Therefore, we will be a company that is professionally managed and dedicated to meeting the needs of our customers, fellow team members and our community. By achieving these objectives, we will be able to grow and satisfy more customers while maintaining a firm commitment to integrity. We will be an organization of highly motivated people operating as a team to fulfill our mission.

History

Established in 1953.

Thomson-MacConnell Cadillac, Inc. was founded in 1953 as Thomson Brothers Cadillac by Dabney and Lewis Thomson. In 1954, the facility that we currently occupy was completed and became the new home of Thomson Brothers Cadillac.
In 1966, Charles MacConnell, the dealership's General Manager, purchased Lewis Thomson's share of the company and the dealership was renamed Thomson MacConnell Cadillac, Inc. Upon Dabney Thomson's death in 1970, Mr. MacConnell acquired the balance of stock of the dealership.

During the 1970's Mr. MacConnell's sons, Chris, Dan, and Tim all joined the company. When Charles MacConnell died in 1981, the three sons took over management responsibilities with Chris MacConnell as President of Thomson MacConnell Cadillac, Inc.

Today, Thomson-MacConnell Cadillac, Inc. has grown to include separate departments of New Car Sales, Used Car Sales, Leasing and Rental, Body Shop, Service, Parts, Finance and Insurance.

Thomson Macconnell Cadillac, Inc


Dealer Info:


Phone(s):(877) 472-0738
Address:2820 Gilbert Ave, Cincinnati, OH, 45206
  • Monday: 8:30 am - 8:00 pm
  • Tuesday: 8:30 am - 6:00 pm
  • Wednesday: 8:30 am - 8:00 pm
  • Thursday: 8:30 am - 6:00 pm
  • Friday: 8:30 am - 6:00 pm
  • Saturday: 10:00 am - 4:00 pm
  • Sunday: Closed

Reviews on Thomson Macconnell Cadillac, Inc

 
Steve K. | 2015-02-13

These idiots sold my contact information to a third party, now I am getting calls EVERY SINGLE DAY from people trying to sell me an extended warranty on a car that I no longer own. I got rid of my CTS after it lost all power on the interstate and the dealership did nothing to fix the problem.

 
James Z. | 2014-10-07

If you like waiting a week for a simple response to questions regarding purchasing your vehicle then Thomson Macconnell Cadillac is for you! The whole process was the most drawn out annoying sales experience I have ever had. When you leave multiple voicemails and emails and don't get responses for days on end it can drive a sane man crazy. After finally getting approved on a loan, the sales person (Mike Fitzwater) still doesn't return you calls for days on end when you have simple questions about taking the next step. Ultimately we were told we would have to fly into Cincinnati (we live in Seattle) to sign the loan paperwork. That's $1000 roundtrip for my girlfriend and myself. That's ridiculous. And of course they couldn't put us in touch with the bank to work out other options on the loan. Oh and the cherry on the sundae was when they decided to lower the price of the car during the time after our loan was approved for the higher price! WTF. Worst car buying experience ever. Go elsewhere....

 
Trinity O. | 2014-08-19

Top notch service. Very friendly knowledgable staff makes sure you know what your car needs without becoming a sleezy salesman that sells you what you don't. Nice lounge area for customers to wait in. Russ is my go to guy when my SRX needs something. Conveniently located less than 5 minutes from downtown.

 
Donna K. | 2013-12-09

We were welcomed almost immediately and care taken to determine what we were looking for and how our needs might be met.  The salesman was very helpful and took a lot of time with us answering questions.  I'm glad we came here to purchase a CTS Sedan.

 
Stuart N. | 2013-01-17

I brought in my car that I thought was on it's last limb for service here.  I was expecting the service department to tell me there were a ton of costly problems and they all had to be immediately repaired.  What happened instead was they honestly told me the few things that needed to be done, a couple things they recommended, and some other stuff that could get done but wasn't mandatory.  They weren't pushy and made sure I understood everything that was going on.  My bill was a lot smaller than I expected and my car is still running great nearly two years later.  Thomson MacConnell went above and beyond to make sure I was completely satisfied with the service I received, and I will always recommend their services to anyone  who needs work done on their car.