Kings Dodge Chrysler Jeep in Cincinnati, OH


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History

Established in 1993.

Kings Dodge Chrysler Jeep always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 4486 Kingswater Drive Cincinnati Ohio 45249 in the Kings Auto Mall to see for yourself.

Kings Dodge Chrysler Jeep


Dealer Info:


Phone(s):(513) 683-3000
Address:4486 Kings Water Dr, Cincinnati, OH, 45249
  • Monday: 9:00 am - 8:00 pm
  • Tuesday: 9:00 am - 8:00 pm
  • Wednesday: 9:00 am - 8:00 pm
  • Thursday: 9:00 am - 8:00 pm
  • Friday: 9:00 am - 6:00 pm
  • Saturday: 10:00 am - 6:00 pm
  • Sunday: 12:00 pm - 5:00 pm

Reviews on Kings Dodge Chrysler Jeep

 
Pearl B. | 2013-12-27

Terribly disappointed by the service here. How can I purchase a car without test driving one? My fiancé went to look at a car and was not allowed to drive it. He was turned away based on his casual appearance and young age. If the salesman gave him a few minutes he would have learned he is a successful young man who could purchase any car on the lot. Buying a car should be a pleasant and exciting experience not a shameful and embarrassing one.

 
Chad S. | 2013-07-08

This review is specifically for the Service Department.

I'm amending my earlier, favorable  review of this Dodge Dealership, mainly as a warning for any customer researching regarding the specific vehicle we purchased.

Everything I said in my earlier review (below) is true.  I haven't changed a word.  However, my warning concerns the Dodge Journey.  Don't buy it.  It's a good looking vehicle, but dig a little online before buying this model and you'll see that driver after driver after driver has had problems with this vehicle.  We have a used 2009 that we bought from this dealer and we have had nothing but trouble with it since the beginning.  The ignition has gone out, Gaskets have broken leaking oil out and sending horrible smoke everywhere, brake wear is horrendous, tire wear is horrible and each tire costs $400 to replace.  Do not be fooled by a good looking Crossover- this vehicle is horrible.  You know you have a lemon when the Service Department Shuttle Driver knows you by your name, where you work and which door to drop you off at.

The service department is paid to give answers...I understand that.  But after my Dodge Journey completely lost power and electric twice within four weeks WHILE DRIVING, they could neither diagnose or fix the problem- only offering what they 'think' might be the problem and giving an 'educated guess' on what 'might' help prevent it from happening again. The recommended service (of course, not covered by the warranty) must be in the Dodge Dealer Service Playbook- because a simple search showed that Dealer after Dealer recommended the same fix, only for the driver to have the same problem again shortly after the Dodge Journey was serviced.  

In this case, the service we received was not good enough. We were disappointed and let down with this vehicle, and the service we received. If you are paying dealer service prices you need absolute answers. The truth is- the Dodge Journey is a lemon and there is no lemonade to be made.

Maybe, just maybe, we will give this dealer a second chance with a new vehicle purchase.....it just won't be a Journey! I hope to have an update soon.

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Original Review:

I've  long been a believer that servicing a vehicle at the dealer was tantamount to exorbitant prices for parts and service.  When we purchased our used 2009 Journey R/T, we also purchased  an extended service warranty. Since the purchase we have taken all warranty and non-warranty work to Kings Dodge  and they've always treated us fairly- and their service comes with the peace of mind that they will do everything to factory specifications and they back their work 100%.  

A couple of other benefits:

- Since we bought our car here we have lifetime oil changes for free.

- The service department provides loaner vehicles or a shuttle if you leave your car for service with them.

- You can schedule service online.  They always  confirm with an e-mail (immediately after scheduling)  and phone call (24-48 hours before scheduled service).

The only negative I would  report is that scheduling service online is not as easy as it should be.   You have to select from the pre-populated list of services available, and I've needed service not available on the list.  You can add service notes, but they limit the number of characters you can key into the text box- plus the service team doesn't always  look at the additional comments.

 
Chris M. | 2013-05-04

What an excellent experience!

When we walked in: we were greeted within seconds and our salesman Ben Skolnick was very cordial. I felt no pressure and we had a very friendly conversation both about our vehicle and just life in general.

We got a great deal and Ben Skolnick did not hide anything from us. Some dealers like to hide all of the costs by giving you a per monthly over the life of the loan. Not so here. Ben broke down the sale-price started out clearly on paper.

After the sale, Ben came out to the vehicle and clearly explained all of the operations and even connected our phone via Bluetooth.

If you are looking for a car, I highly recommend you visit Dodge Jeep Chrysler at Kings Automall and be sure to ask for Ben Skolnick when you go. He is a top notch, service oriented sales rep.

 
Mike N. | 2012-10-15

I bought a used Subaru on a saturday back in June. Just want to warn that when after taking the car back home and checking the motor oil level, it was way overfilled. The level was a whole Low-High spacing above the high mark. They advertised getting free oil changes for the life of the car, but just watch out since if the oil level is too high you won't be getting many oil changes.
Again this is a Subaru in a Dodge Jeep Chrysler dealership so take it how you want.

 
Rachel R. | 2011-08-25

This was another dealer that was just meh....

The prices were ok. The salesman let me take a drive on my own, but the one thing he didn't do was take me seriously... From the very beginning it didn't seem that anyone was even going to help us until we made eye contact with him. He talk to my fiance a little more than me, when I was the one looking, but he just didn't seem too interested. Just thought we were young kids not in dire need of a car...

 
Tammy S. | 2011-06-23

Just always Awesome!!!!!! Service is always great !! The truth is if you want the best food for your meal you don't go to Burger King. I may have an occasional burger and not mind the cost cut but my family isn't driving around in a value meal. When it comes to safety it's not time to cut corners. That's why you go to the best to get the best. TY for your continued support in the protection of my family. You continue to have the support of our business.