Beechmont Volkswagen in Cincinnati, OH


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History

Established in 1993.

Beechmont Volkswagen of Cincinnati is new to the east side of Cincinnati.  We are anxious to prove ourselves and want to provide a feiendly and convenient environment to all or our valued customers.  We aspire to build strong relationships with our customers and the community through our excellent sales and customer service.   Thank you for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen.


Dealer Info:


Phone(s):(513) 474-4777
Address:8057 Beechmont Ave, Cincinnati, OH, 45255
  • Monday: 9:00 am - 8:00 pm
  • Tuesday: 9:00 am - 8:00 pm
  • Wednesday: 9:00 am - 8:00 pm
  • Thursday: 9:00 am - 8:00 pm
  • Friday: 9:00 am - 6:00 pm
  • Saturday: 10:00 am - 6:00 pm
  • Sunday: 12:00 pm - 5:00 pm

Reviews on Beechmont Volkswagen

 
Dene R. | 2015-01-12

I took my 2001 Beetle to the service center it had a clutch issue, the car had 150,000 miles on it. It turns out it was a bearing in the clutch, but it had ruined the disc and pressure plate too.
Keep in mind it had 150,000 miles on the parts in the clutch, it cost 1,500.00. The " service " center went five days without calling me to let me know what was going on.
Six months later the clutch had issues again, turns out the only part of the assembly they didn't replace ( the one with 150,000 miles on it ) was the part that failed, so it wasn't under their warranty. This time they went six days without calling me to let me know what was going on. If I hadn't called, I have no idea when they would have contacted me.
So needless to say their " service " department is a money maker for them.
My advice to you is not to have any repairs done there, to say I'm disappointed with the outcome of my experience is a monumental understatement!

 
Lin Z. | 2014-11-29

how they trick an international student
This shop is unbelievable. You cannot believe how they trick an international college student around the Thanksgiving. (My apology, I am not good at English) A few days ago, I tried to find a new Tiguan, and I find this shop. I discussed a new 4WD Tiguan with them by the e-mail with the manager just the week before I get the wrong car. I checked this with them if this car that you show me by the e-mail is a 4WD or AWD. They said yes and come to see it. I went there on the second day, and a dealer, Tom came and see me and let me try a 2015 Tiguan (no more information about that car, except the year). When I finish my test drive, he said: "let's get a seat." At this time, another dealer, Bill, came and said: "Are you Lin? I got the e-mails from Scott (the manager) and let talk about your Tiguan." (Before this the e-mailed me this information, I just wanted to check in with you again.  Scott told me that he has been in contact with you about 2 different Tiguans on our lot.  Please let me know which one you are most interested in and when you would like to see it and I will be happy to have it ready for you when you get here.  When do you think you might be coming out to see it (them)?" Then he printed the information paperwork for me from the e-mail which Scott show me, the 4WD 4MOTION NEW Tiguan. And we started to discuss the price, at the end of the discussion which I discussed with Bill, I am clear remember what he said:" 30,675 dollars, we have saved you about 3,000 dollar, no lower price for the car."(Something like this)
After this, I went back home, because I think the price is too expensive. At that night, I e-mailed Scott, I said 28,000, I will take the car. He replied back, 30,000 (After I find they tricked me, I find Scott changed a number of the car from #TI00540 to #TI36520, and I CANNOT KNOW ANY DIFFERENT JUST BY THE NUMBER, and they use this to trick me.) Then I went back to the shop on the second day, I started to discuss about the price I lowered the price until 29,700. Scott started to prepare the paperwork for me. What makes me feel angry is, until this time, THEY HAVEN'T TELL ME THIS CAR IS A 2WD CAR, NOT THE 4WD WHICH I DISCUSSED WITH HIM BY EMAIL. Then Scott let Tom do the paperwork for me. When I do the paperwork with Tom, I was also try to by an insurance for the car, I asked him, which insurance should I get for my car? He said, the 2WD one. I asked him, I get a 4WD car why I need a 2WD insurance? He said, yes, but your car is not 4MOTION. (I got his voice in my phone that the tired time I checked with him by a call) I haven't realize the problem at this moment. After all the paperwork, I drove back home and start my afternoon class.
At the day after I get the car, I find the information paper in the back of my car which they did not put it in the front of my car, I saw the "Front Wheel Drive on the paper". I couldn't believe this and I start to check the VIN of my car, that's it, the same as the paper one. Even I cannot find any paperwork which I did with them shows the car is a 2WD car, except this paper. I feel so angry that they tricked me like this. That day is thanksgiving. I did not find any one in the shop. Then I drove to the shop again at the day after Thanksgiving. I argued with Scott about 2 hours. The points that he tried to contradict me is, I said, you just change the number to me and didn't give any information to me, who can know the information about the car just with the number? Why didn't you tell me the data of the car? You wouldn't believe what he said to me: "Because you didn't ask me. The car you tested is a 2015 2WD Tiguan (In fact, I know nothing about the car which I tested except the year, 2015.)" I said: " In the e-mail, I always talk about a 4WD Tiguan with you, why you trick me and gave me a 2WD?" He just said: "The e-mail is weeks ago. Who can remember that." (In fact, from the first e-mail that I talk with him is just 7 days ago, he said, that weeks ago and he cannot remember them) I told him: "Don't play a number game with me, because I am not good at your language and I am not good at your business." He just said: "The car you drove back, is your car now, you cannot return it except you can resell it back to us, because it's your car now. I owe you nothing."
I couldn't believe that is how they did to a foreign student like this way. I am going to find a lawyer to protect me. As what he said: " Just go and do it." Anyone who want to see the evidence just leave your email and I will show you.

 
Sarah P. | 2014-11-21

We purchased a 2014 Passat at this dealership recently. Initially we came in to look at a Jetta but ended up deciding on the Passat which was a better value and had more features. Our salesperson was very straightforward + helpful and didn't pressure us on making a decision. He gave us plenty of time to consider our options and make the decision that was the best for our family.

We made two visits to the dealership over the course of purchasing the car and each time we had our son (2 years old) with us. Everyone at the dealership was so friendly and patient with him while he ran around wreaking havoc.

I would definitely recommend this dealership to anyone in the market for a new vehicle.

 
Karl V. | 2013-09-01

I was looking for a very specific car: The 2013 Beetle, TDI, manual, white, black interior, sunroof. No more and no less. I worked with Matt Wilder. He was very professional and very patient. He asked the right questions and had the answers I needed. It's tough to see a smoother interaction.

 
Kevin O. | 2011-07-11

Beechmont Volkswagen is a brand new dealer located right on Beechmont Ave with easy access from 275. The setup of the dealer is great, with a staging garage that customers can pull their car into and talk with a service adviser regardless of the outside weather. Once inside the dealer, the waiting room is stocked with a pretty good instant coffee machine with other beverages also available. Comfy chairs are also available to kill time while you wait for your service to be completed. Free WiFi is on-site as well as a TV which is either showing news or a local sports channel.

The service quality of the dealer seemed very nice, with knowledgeable staff with high attention to detail. No dings, scratches, or even smudges were found on my car after it was finished being worked on. Overall if you need a nice local dealer, Beechmont Volkswagon is easy to find and offers a great alternative for people who live in the Anderson area.