Beechmont Toyota in Cincinnati, OH


Share |

Specialties

Beechmont Toyota is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Toyota vehicles we sell and service. Our staff of automotive professionals takes pride in representing the Toyota brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents.

High quality engineering is at the center of a totally fulfilling Toyota driving experience. At Beechmont Toyota, we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Toyota products and services, please call or email us for prompt attention.

Toyota customers expect superior performance without compromise. At Beechmont Toyota we look forward to exceeding those expectations.

Beechmont Toyota


Dealer Info:


Phone(s):(513) 388-3800
Address:8667 Beechmont Avenue, Cincinnati, OH, 45255
  • Monday: 7:30 am - 8:00 pm
  • Tuesday: 7:30 am - 8:00 pm
  • Wednesday: 7:30 am - 8:00 pm
  • Thursday: 7:30 am - 8:00 pm
  • Friday: 7:30 am - 8:00 pm
  • Saturday: 8:00 am - 6:00 pm
  • Sunday: 11:00 am - 5:00 pm

Reviews on Beechmont Toyota

 
Katie K. | 2015-03-30

This has been a great experience. I was greeted upon arrival and directed to the waiting area. The nice receptionist made a fresh container of coffee. The waiting area is comfortable and clean. This place is friendly, efficient, and clean!

 
Emily D. | 2014-10-15

I dropped off my car the evening prior to a maintenance appointment and planned to pick it up the following evening. The key was not grabbed from the drop box in the morning, so my car went untouched ALL DAY and nobody noticed until I called for a status update. Because of sheer ignorance I was without a car for a second day. This is unacceptable! It is a shame, because I've dealt with some nice people there and the facility is great. Will not use this dealership for future service!

 
Heidi F. | 2014-06-16

Before going into Beechmont Toyota, I would have given them 1 star, based on my experience with their Internet Representative (Vanessa).  I had originally started my car search with an "Online Price/ePrice" request, and received an email from Vanessa.  She was incredibly unprofessional.  When working with someone through email, especially when it involves earning my business, I expect it to be professional.  Vanessa sent me numerous emails with typos, incorrect punctuations/capitalizations, and poor grammar.  Needless to say I was less than impressed.

I decided to give them a second chance, and went into the dealership when I was ready to test-drive and make my purchase.  (They seemed to be one of the only dealers to have a 2013 still in stock, now that the 2014 model is out.)  I worked with Tony, who was great.  Not pushy at all, and I worked with him on possibly trading in my current car.  Although they weren't able to match the price CarMax had given me on a 2012 VW Passat (I ended up taking it back to CarMax to sell), I got a great price on a new 2013 Prius C, and I am loving it so far!

I'm glad I ended up giving Beechmont Toyota a second chance after a bad first impression.

 
Adam B. | 2014-01-23

Beechmont has been real hit and miss with me. It seems to depend a LOT on what person you get when you walk in for service. I've had some very friendly people who were helpful and, on one occasion, I had a gentlemen basically tell me "sorry but we can't help you so leave". It's close to my house so it's convenient. It's expensive for an oil change but, if you book online, they give you cash off and there are usually coupons too. I think, the last time, I paid $26.

 
Dale H. | 2013-06-02

We ended up here on Sunday because another dealership that we drove to did not open til noon.  Beechmont Toyota was open at 10AM.  Yay!  We were looking for a new Prius.  We test drove one with Adam Lester.  He was nice and not pushy at all.  After minimal negotiating we came to an agreed price.  Unfortunately, the one we wanted got sold.  They located one for us, and we came to get it after a few days.  We wanted to upgrade to leather interior.  We found out that we couldn't have leather on the steering wheel, so we ended up upgrading to a Prius 4.  They found us the color we wanted and we got it the next day!  Very happy customers!

(I also overheard other customers telling the manager that they were also extremely happy with the service.  They had less positive experiences at other dealerships.)

 
Deano C. | 2012-10-30

The first time I visited (for service), they "couldn't find" my truck in the lot.  When they finally located it,  no service had been performed.   The second time I visited (considering a trade in) the salesman (Ethan) was great but his sales manager was rude to both him and myself.  I will never visit Beechmont Toyota again!

 
J M. | 2012-10-13

Wow! Just walked into the showroom at Beechmont Toyota to look at a Camry.  

The first employee I saw stared right at me but didn't return my greeting, then asked me if I needed any help when I began walking around a Camry.

I replied that I was just looking for now. She then told me that they weren't actually open for another 10 minutes.

Despite that, there was one other customer talking to a salesman and a couple waiting to get their car serviced about 20 feet away from me.

The employee said that she thought that the door was locked...as I walked out, she finally said, "but you're welcome to stay"!

She needs to look up the definition of welcome.

 
Courtney S. | 2010-11-14

This review is for the Service Garage at Beechmont Toyota.

Although I bought my Camry from Kings Toyota, since I moved to Columbia-Tusculum three years ago I have been taking my car here for its oil changes.

They are awesome in their service department. You can make an appointment on-line or call it in. They send you reminder emails too, which helps me since I forget to write my appointments down.

They also give you a keychain card (Think Biggs Pump Perks or Krogers Plus card you keep on your keychain), and with that, every time you come in they swipe it so it stores all your information, and you can view it on-line.

They are very quick for oil changes, less than an hour, and they usually have a coupon in the mail, or they just add it on at check out if you forget to bring it. The staff is so friendly too.

Their new facility is POSH. I never thought I would say a service garage was posh, but they have runners who bring your car out, and they are wearing white collar dress shirts, bow ties, vests, black pants and dress shoes. Yes, like a high class valet.
The waiting room is nice too. A flat screen TV with a couple of couches and chairs, then the kiddie area in the corner has a flat screen for TV shows AND a flat screen TV for PS3 games!
They also have current magazines in a nice spindle. Nothing worse than being some place and all they have is four year old US Weekly and Vogue magazines lol.
They serve free Starbucks coffee in the waiting area too, as well as juice and water and snacks.
Also if they are busy they have those pagers where it lights up and buzzes when your car is ready.

Target on Beechmont is across the street, but there is no light nearby so if you want to go while you wait, you gotta play frogger lol.