Kings Nissan in Brooklyn, NY


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On this page you can find detailed information about the company Kings Nissan in Brooklyn, NY.

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Kings Nissan


Dealer Info:


Phone(s):(718) 934-3900
Address:2887 Coney Island Ave, Brooklyn, NY, 11235
  • Monday: 6:30 am - 6:00 pm
  • Tuesday: 6:30 am - 6:00 pm
  • Wednesday: 6:30 am - 6:00 pm
  • Thursday: 6:30 am - 6:00 pm
  • Friday: 6:30 am - 5:30 pm
  • Saturday: 7:00 pm - 5:30 pm
  • Sunday: Closed

Reviews on Kings Nissan

 
Rafal S. | 2015-03-28

So I called nissan to make an appointment to do state inspection, they clearly asked me  do I want to leave the car or wait. I requested I would like to wait and made an appointment at 9 o'clock. The car wasn't even moved until 1pm. seriously? The slowest service ever! I do not recommend to anyone going there unless you want to waist your time.

 
Ron J. | 2015-03-09

They just ok , the service is usually slow ...

 
Jo C. | 2014-11-04

This place is an authorized Geico repair shop.  I brought my car in for repairs after it had gotten broken into.  First and foremost, it was a huge mistake to use an insurance company's repair shop.  It's a conflict of interest.  Never again.  This place does a sloppy job and they are, for the most part, incompetent.  I have to bring in my Nissan for a recall, and I am going out of my way to use another Nissan dealership.  Avoid this place if you can.

 
Fred D. | 2014-08-21

I've been here once and had a good experience.  I went in at 7am to get the trunk latch of my Altima fixed.  The clerk at the front desk was professional and even held the door for me (a common courtesy that is very uncommon in NYC). i had my vehicle back to me an hour and a half later.  I didn't give 5 stars because I felt there services were a bit pricey.  I was charged $125 to screw the latch back in place since nothing needed replacing. meh.  I even received a follow up call from one of their customer service representatives to make sure I was satisfied.

 
Steph L. | 2014-07-03

The worst experience of my life dealing with a car dealership. They seem to only care for the sale and not once paid attention to the client's needs. We spent over an hour in the dealer where the salesperson was pushing all the great features in the car and all we cared for was a simple no-frills car. Not client-focused at all and not a care in the world to actually stop and listen to the client as opposed to constant selling of something that we didn't even want to begin with. Great job Kings Nissan. Well done.

 
Jessica R. | 2014-06-25

Had a great experience with the service department.  I called the day before and got an appointment for the next morning.  I dropped my car off, fast easy process and 3 hours later got a call that it was ready.  I had to get some recalls taken care of and to check the AC.  Was glad to have a fast easy experience here as you hear nightmare stories about service departments!!

 
Linh L. | 2014-03-30

After Bay Ridge Nissan decided to screw me over, I started coming to Kings Nissan for my services. I love the customer service here. The service advisors are very attentive and will tell me the real deal rather than bullshit me. They don't take me inside their offices to try to do some sneaky shit like the ones at Bay Ridge do. They are out there at the booth and everything they say to you, you can guarantee they have nothing to hide because people lining up behind you will hear what they say as well. While your car is being serviced you can watch tv or be on wifi. They also have hot drinks at the machine and rest rooms for you to use. I'm usually in and out of there within 30 minutes. I will continue to bring my car back here for services.

 
Diana B. | 2013-12-04

I bought a 1998 Altima in 2001, best experience of my life. Still runs great.
So I returned to the dealership two years ago to buy a Nissan Quest.
The worst experience of my life.
Gave me the car dirty with bad tires. I paid nearly $29,000.00 for this car. I sent it back, they cleaned it and stole 4 sets of head phones, left the bad tires. Tire light on all of the time.
Finally got the terrible run flat tires removed, paid for a new sensor system.
Wrong tires and tire light still on all of the time. What did I pay for?
Rim cracked because of illegal tires.
I drive a youth baseball team around. These guys have no remorse.
New tires again, sensor still not working.
They will not replace rims damaged because of illegal, unsafe tires.
I do not feel safe driving my children around in this vehicle.
Now they tell me it is worth less than I owe on it.
Disgusted.
Two years of hell and I can't even afford to trade in this car.

 
Ekaterina R. | 2013-07-11

I leased Nissan Rogue from this place. We agreed on price $299.00 a month. I paid all taxes and fees upfront  and then the monthly payment became $349.62. I was desperate to get a car and tired at that time. It was 9 pm.
Of course, it was my mistake to agree and sign up for this. But when i came back, because this paper man told me i can change it any time, he of course refuse to talk to me.
This is not a place where they treat you right. Yes, they are very friendly up to the point you sign up. As soon as your signature is there, you don't exist. Plus get prepared to be robbed in the day light.

 
Salvatore B. | 2013-04-10

I will never go back to kings Nissan ,  you have to watch out for this place.  They don't itemize each charge for services rendered.  Watch out for kings Nissan.  Don't. Trust what they charge is for the service they return

 
Prakash P. | 2013-01-18

A friend referred me to Kings Nissan because he knew that I had recently lost my vehicle in an accident and desperately needed to get something new. I was not looking to spend a lot on a new car but he told me about a sales person who had helped him in the past and said that he may have a used car that met my needs. So on a Saturday afternoon we took the ride out to Brooklyn to see what he had to offer. I was very surprised to see that he was so friendly and really wanted to help me get something that I would be comfortable with. The selection was small but I managed to find a really nice used 2011 Maxima that I could really see myself driving long term. So now here I am over a month later happy and loving my new car. Thanks a million times over Tom, you were great to work with and if I am ready to trade up I will definitely come back to you.

 
Baby S. | 2012-12-27

Strongly recommend to stay away from these morons who don't know what the hell they are doing.  This was our first time buying a brand-new car, and here is the experience:
1. I work for one of the organizations that have vehicle purchase program, meaning, I don't have to haggle for a price-all I need to do is get the VPP#, come to the dealer, they go to the website, punch in my number, and voila, the discounted price for the car comes up.  When we presented the VPP form to the sales person, he started acting like this was the first time he saw it, even though their own website has the description of the VPP.
2. They screwed up our temporary registration number by one digit.
3. A few days ago, I received a letter from my insurance company that they sitll have not gotten the form MV-50, which is supposed to be sent to them by the dealer.  The dealer never gave the form to us.  Very unprofessional.

 
Cortney W. | 2011-02-15

If I could give a ZERO to this lousy, unprofessional company I would!  My good friend went in to have her car serviced.  In her trunk she left several personal items.  Upon leaving the dealership and going into her trunk, she discovered that gifts I purchased for her children were missing!  About 100 dollars worth of toys and clothes had been removed from the car.  She contacted the dealership regarding this issue and was told that the only items in her trunk were "two bottles of water."  (She gave the benefit of the doubt because she believed that perhaps the items were removed in error and mistakenly not put back. )This in fact was totally false because other items that were in the trunk were still there.  Neither of were bottles of water!

It's sad that some employee(s) thought it would be acceptable to steal property out of the trunk of someone who has not only purchased a car from the establishment, but also returned to have it serviced.  Dishonesty is a deal breaker when it comes to car sales.  It's sad that the management made NO EFFORT to correct the situation nor gave any apology for it!  It's absolutely absurd that there was no reprimand for the employee(s) who did this.  For all you know they may not be using the incorrect parts on your car if this is their way of doing business.  Beware!

For this reason I say stay away from this location.  They do not operate fairly nor honestly!

 
Incognito W. | 2010-12-23

I did business with this dealership a few years back and am currently leasing my current car from them. The lease of my previous car was coming to an end, so of course I was bombarded with mailings from every dealership in the tri-state area. This dealership promised me I could leave with a new leased car with no money out of my pocket. Of course, I thought this was another come on. We called and ended up going in. It was the smoothest transaction and shortest time I ever spent in a dealership. The sales guy was straightforward, answered all our questions and was NOT pushy. Within less than an hour, I had a car, different than what I had originally planned on getting but the price per month was what I was willing to pay and we scheduled to go back to pick up the car.

When I arrived home, I noticed a tiny dent in the door. We immediately called the dealership, went back, they insepcted it and we were told the autobody shop would fix it for us for free since it was their fault. The hours at the body shop were horrid though and there was a possibility we would be there all day.  We knew someone else who did body work and took it there instead since it was more convient. Of course, I was a little annoyed over the dent, but in the long run, it wasn't that big of a deal. I have had no problems with my car and am happy with it. I would do business with them again.

 
Anny T. | 2010-04-19

We purchased a Nissan Cube 2009 from Kings Nissan in Brooklyn NY on Feb 15, 2010.  We had a good experience at the buying process, but not the follow up on a missing accessory part during detailing.  
Initially, we were shopping around for a 2010 Cube with certain specifics in mind.  We visited Kings Nissan in the end of January and spoke with the salesman.  He was pretty nice and seemed quite honest when speaking to us.  He followed up with us on the phone consistently for two weeks saying he can beat the other competitions.  We went back on Feb 13, Saturday and sat down for the talk.  It went pretty smoothly, except when he pulled out a blank order bill, there were two extra charges in addition to the Destination fee.  These were DOC and PREP fee, each cost $299.  I understand destination fee is mandatory and know that there may be document or preparation fee, but in other dealers I went to, they are combined and charged around $150, not a total of $600!  I peeped on the other orders he left open on the table and saw that all of them had these same charges but many of them were crossed out, so I insisted later to have them out which they agreed pretty quickly.  Unfortunately I saw a couple of bills who actually paid them.  He was exceptionally friendly talking with us; he gave his absolute attention to us and really seemed to work for us at the day of sale.  He made us felt comfortable when selling the vehicle to us.  He ran back and forth between his manager and us to discuss the cost.  He said he recently got this job only a month ago, so he really wanted to show his manager that he can make a sell.  Therefore, I felt he did make an effort to sell us that car.  However, when asking about certain details, he'd plead ignorance because he's new to the job.  
They didn't have the first choice of color but has our second choice of color; it was a 2009 S model with Cargo Area Organizer, shag, bungees, and the Ginormous package which includes: Aero kit, custom grille, Chrome front fascia accent, Hood molding accent, 20-color interior accent lighting, Illuminated kick plates, Interior trim appliqués, and Cargo area protector.
The sales person did the detailing, got inspection done, licence plate installed, EXCEPT the Interior Trim Appliqués which was missing, which costs $210.  There were other minor things missing too like one bungee from a pack of eight was missing, and a pop-in piece that covers the screw inside a rear cup holder.  I found out about the bungee and cup holder cover later, but on the day of picking up the car, they acknowledged the missing Interior Trim Appliqués.  They didn't offer to discount these missing accessories from our cost, but promised to order them for us in a week.  This was when the pleasant experience turned sour.  We purchased this on Feb 15, now 2 months past, and we have yet to receive that order he promised.   He promised week after week that he's working for me, but his work for me produced no result after the car is out of the dealership.
Here's the timeline on each Saturday I called after we purchased the car on 2/15.
2/20: He promised to call me back either next day or next week but he'd lost his fervent way of calling us like the way before we bought that car.
2/27: First he said it's not here yet, second week he said his manager claimed they were actually not included for that vehicle, but I said it was listed on the window sticker with its vin number, so he can't refute.  
3/6: The next week he said his manager agrees that it's included and would make the order but would take a week.  
3/13: Still nothing the week after and he blamed the service department, which by the way I read some terrible reviews about their servicing.  
3/20: Then he said he was out sick one week almost with influenza which I learned from his colleague that he was only out on Friday, not the whole week as he said.  
3/27: Another week passed and said it's being discontinued!  I told them that even if they have to order after-market it would have arrived already.  I even provided a website he can order from which would cost cheaper than its original cost, but he said it has to come from its service department which he claims he doesn't know where it's coming from.  
4/3: Then he said due to the Easter holiday, the order will be delay again!  
4/10: The week after, he said his manager is in the hospital when I request to have my money back for that part.  He spoke with the general sales manager who will not claim responsibility for the order made.  He asked me to call again next week when his manager is out of hospital.  
4/17: His manager is not out yet, and he finally said he it out of his hands and I would need to speak with his manager personally if I want my money part for that part.  
Make sure you don't get charged with those two fees which they'd remove to make you feel they're working for you, and make sure everything you purchased are installed.

 
Caleb P. | 2008-09-16

Ever put your hand on a hot stove before? Kings Nissan is like that plus a severe third-degree burn.

Ridiculous labor rate (it's $90 per hour) plus long wait times just reminds you never ever step into a dealer's repair shop in order to get yearly maintenance done on your car. They estimated about $250 to perform a yearly service and emissions check and charged me $350 for all the "extra work" they put in (ie. they changed my wipers, "balanced" my tires, clean my fuel system, etc etc).

Here's a tip: Never sign a work order unless they have your approval; if they change your wiper blades or anything else that you never approved, REFUSE to sign the work order. Whatever you do, DO NOT sign the work order. Even if they egg you on, unless you have your approval to do so, you DO NOT sign the work order for the extra work. Tell them to take off the wiper blades/wheel weights/whatever.

Stay away from Kings Nissan and Bay Ridge Nissan, unless of course you find it pleasant being robbed.