Kings Infiniti in Brooklyn, NY


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On this page you can find detailed information about the company Kings Infiniti in Brooklyn, NY.

The following is provided current addresses and telephone numbers of all branches car dealer Kings Infiniti, and using the card, you can easily locate it visually. Also on the page provides information on dealer Kings Infiniti in other cities in the New York.

Kings Infiniti


Dealer Info:


Phone(s):(718) 646-3331
Address:20 Neptune Ave, Brooklyn, NY, 11235
  • Monday: 9:00 am - 8:00 pm
  • Tuesday: 9:00 am - 8:00 pm
  • Wednesday: 9:00 am - 8:00 pm
  • Thursday: 9:00 am - 8:00 pm
  • Friday: 9:00 am - 5:00 pm
  • Saturday: 9:00 am - 5:00 pm
  • Sunday: 11:00 am - 4:00 pm

Reviews on Kings Infiniti

 
robert s. | 2014-11-16

Called Kings last week to find out the process of returning my leased Infiniti, and was advised by the receptionist to bring the car in on Monday morning before 9:30am because they did not have lease returns on weekends, with the two keys and inspection report. I called back on the Sunday before just to confirm everything and was connected to sales, and the salesperson told me that I could not return the car without an appointment. When I told him that I had already put the day aside for my wife and I to return it, he started yelling at me, saying"who did you speak to?" I told him I did not take her name as it seemed unnecessary at the time, and he continued screaming at me saying I must have an appointment(They probably want you to see a salesperson so that they can try to lease or sell you another car). He offered no alternative or consideration that I had received the wrong information. He just screamed at me. I was about to ask his name so that I could complain about his behavior, and he hung up on me. I called another Infiniti dealer, Bayside, and they said I could come in on any day or time, ioncluding weekends, that they were open and just bring the car in with the keys and report. In fact, they said I could bring it in today(Sunday)which I did, and received professional and quality service on my lease return. Everything was handled in 10 minutes by two receptionists.  Avoid  Kings Infiniti! I will certainly not buy or lease from them.

 
Sebastian K. | 2014-04-12

I've had some really unpleasant experiences with this dealership particularly service center in the past and today 4/12/2014 was even worse.  I made an appointment to few days in advance to have transmission oil changed and received a date for Saturday 4/12/2014 at 9am.  
Arrived at the dealership at 8:45am, filled out all the paperwork and was told it would take approximately 2 hours.  

At exactly 10:46am while walking around outside of the dealership, i've received a phone call from the service manager stating that they cannot perform the service (transmission oil change) because car has 113K miles and they don't change the transmission oils at that milage.  

My first question was why it took them over an hour and 45 minutes to get to that conclusion and what were they doing with my car during that time?  
Second question was why not?  I change transmission oil regularly and last time it was changed at 88K miles in the same dealership so after 25K miles i figured it would be a good idea to have transmission oil changed.  I do all regular maintenances with no exceptions, car runs great and reason i went for transmission oils change was because i still want it to operate without any issues.

Dealer could not provide an explanation, only that they do not recommend transmission oil change and when i ask them to do it regardless, and that i'll sign a paper stating that i take full responsibility for this they still refused the service and told me to take the car and leave.  

Very disappointed customer and would like others to stay away from Kings Infiniti