Smart Auto in Las Vegas, NV


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On this page you can find detailed information about the company Smart Auto in Las Vegas, NV.

The following is provided current addresses and telephone numbers of all branches car dealer Smart Auto, and using the card, you can easily locate it visually. Also on the page provides information on dealer Smart Auto in other cities in the Nevada.

Smart Auto


Dealer Info:


Phone(s):(702) 933-4400
Address:3105 E. Sahara Ave, Las Vegas, NV, 89104
  • Monday: 10:00 am - 8:00 pm
  • Tuesday: 10:00 am - 8:00 pm
  • Wednesday: 10:00 am - 8:00 pm
  • Thursday: 10:00 am - 8:00 pm
  • Friday: 10:00 am - 8:00 pm
  • Saturday: 10:00 am - 7:00 pm
  • Sunday: 12:00 am - 5:00 pm

Reviews on Smart Auto

 
Alycia G. | 2014-12-12

CONSUMER WARNING - DO NOT BUY FROM THIS COMPANY!!

I purchased a 2003 Pontiac Grand Prix on December 21, 2013. Since then, I had to get the car serviced 4 different times for various issues ranging from electrical problems, critical leaks, and finally, a "grounded speedometer cable," as the technician described it. I work near my home and put about 60-70 miles on my car per week; absolutely not enough to have my car require service literally every quarter of the year.

The electrical issue (a fried wire that prevented my headlights from coming on) was not covered under warranty, although it was an issue that should have been detected had they inspected the car before putting it up for sale on their lot. The speedometer cable was not covered either, although it was a stock cable that should have also been detected in the beginning, especially when doing repairs on the electrical system.

Each time my car needed service, I would have to take off of work because the on-site shop has the same work hours that I do; Monday-Friday, 8am-5pm. The sales and finance department, however, are always conveniently open. These are little details that now make it apparent that Smart Auto only caters to their new customers, which surely dissipates once you sign your contract.

What initially convinced me to buy my car from Smart Auto was their flexibility for a down payment; I was able to put down $600 initially, and pay the remainder of the down payment in bi-weekly installments. I had no idea that other dealerships have this option. I found out much later that Kia on Centennial offers this as well, and their cars are A LOT cheaper. That hunk o' junk was costing me $13,000 with interest!

The manager, JJ, is an older guy who drives a souped-up motorcycle around town during work hours. He absolutely refused to let me trade my car for another on the lot, even though I was 3 repairs and only 9 months into my contract. Let me tell you why you can NEVER trade your car, no matter how unreliable or unsafe it is: Smart Auto would never be able to keep a car off of their lot if that was possible. All of their cars are lemons, and even they know that. Which is why no one there was surprised by my complaints. They all reacted like I was discussing the weather. If this was a rare occasion, I'm sure they would have went above and beyond to make sure I was fairly accommodated.

Once they offered me a rental with Enterprise up the street, which was only good for one day before I would have to pay for the rental myself. Smart Auto only has one loan vehicle; an old, white Chevy Cavalier. That's as far as Smart Auto's accommodations go.

My payments were $446/month--I was paying a luxury car note for a Craigslist mechanic's special. After the car began to break down in busy 95-N Saturday afternoon traffic, I got it towed and had to wait until Tuesday afternoon before they could even tell me what was wrong with it. I began to get in trouble with my job for having an unreliable vehicle that was detrimental to my attendance. I was told that the speedometer cable was not under warranty, and I had finally become fed up with the car.

I was lucky enough to be able to get a really nice car from Centennial Toyota, and I told Smart Auto that I was not coming back to pick up the car. Anyone that I had spoken to since then had been very rude to me, like they took it personal that I was more concerned about my own safety and keeping my job than keeping up with a loan on a lemon. I would almost assume that they received commission off of my car note with how they've treated me.

IF YOU'RE CONSIDERING SMART AUTO, AND YOU'VE MADE IT THIS FAR INTO MY REVIEW, DO NOT--I REPEAT--DO NOT BUY FROM HERE! THERE ARE MANY AND PLENTY OF OPTIONS OUT THERE WITH BETTER WARRANTIES AND MORE RELIABLE VEHICLES!!

 
Kiely H. | 2014-07-02

I have never been here however I did get to interact with one of their employees today. I received a call from them today asking for someone named Charles as they were just speaking with him. I politely informed the man on the phone that I was sorry but he must have the wrong number. He continued on asking if he called "insert phone number here." I told him yes, that is the number he called. He proceeded to tell me to tell Charles that next time he shouldn't be so rude and hung up.

Now fortunately for me, I do not know this rude Charles person but still didn't appreciate being told off by a random person over the phone when I clearly apologized and stated that they had the wrong number.

Not that I had ever heard of this place before or am in the market for a car, they definitely made sure I won't be going here for any car buying in the future.

 
Shamauri H. | 2014-05-18

smart auto I believe is breaking lemon laws and ripping off people like myself. I'm 22 and had to get a car for work and school so unfortunately I went there and got a 1999 Chevy cavalier.  my car value is $2,000 but they signed me up for $12000. the car was damaged and instead of fixing it they offer a discount on repair costs. every time I take it to be fix, it never gets fixed. I been paying $400 a month for 2 years and still owe over $8000. I'm stuck in this car due to the amount owed but soon I might have to settle for being in debt because I cannot afford the car. total rip off. I need help making sure no one else has to go through the sleepless nights, tear fall, and stress they put me in.

 
Oshua H. | 2013-05-16

would not recommend. I have been having issues with my car since the day I have purchased it. Hasn't even been two years and I am in the shop almost every month!