Marks Casa Chrysler Jeep in Albuquerque, NM

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On this page you can find detailed information about the company Marks Casa Chrysler Jeep in Albuquerque, NM.

The following is provided current addresses and telephone numbers of all branches car dealer Marks Casa Chrysler Jeep, and using the card, you can easily locate it visually. Also on the page provides information on dealer Marks Casa Chrysler Jeep in other cities in the New Mexico.

Dealer Info:

Phone(s):(505) 897-8400
Address:9733 NW Coors Blvd , ALBUQUERQUE, NM - 87114 - 4013 near Coors Blvd,westside Dr

Dealer Info:

Phone(s):(888) 226-0327
Address:9733 Coors Blvd NW, Albuquerque, NM, 87114
  • Monday: 8:30 am - 8:00 pm
  • Tuesday: 8:30 am - 8:00 pm
  • Wednesday: 8:30 am - 8:00 pm
  • Thursday: 8:30 am - 8:00 pm
  • Friday: 8:30 am - 8:00 pm
  • Saturday: 8:30 am - 8:00 pm
  • Sunday: 12:00 pm - 6:00 pm

Reviews on Marks Casa Chrysler Jeep

Latisha S. | 2015-02-27

I had a great experience buying a brand new Jeep Grand Cherokee in the fall UNTIL negotiating the price came into play.  The salesman, Miguel, gave me his deal.  I countered with a deal that he accepted and went to get the paperwork signed off on, but then came back and said that his boss wanted to renegotiate.  Very unprofessional.  If the deal was not reasonable he would have have continued negotiating in the first place.  Even though I decided to accept the "take backs" finishing the deal took forever!!  A very big hassle.  I do love my car, so I will give a 3 star, but the customer service could definitely improve.

Tiffany A. | 2015-02-21

Had a great buying experience. Samer and Ish just sold us a Hard Rock Edition Rubicon. We LOVE it! They worked with us to make sure we got the pricing we wanted. It's our first Jeep and we are excited! They were wonderful and it was a smooth transaction! Very impressed!

John W. | 2015-02-07

If I could give a zero star rating for their service department I would.  A zero rating is absolutely what they deserve.  I took my brand new Cherokee in because the engine light came on.  Two days later after calling several times they hadn't even looked at it.  When I threatened to take it to another service department my jeep conveniently "was just taken into a service Bay". That's cute.  I also had to fight for a loaner car as they were not willing to offer it on their own.

Orion A. | 2014-12-04

I've stopped by twice now, both times the vehicle I was inquiring about was "incorrectly priced" online.  This tells me one of two things, either you guys need a new internet sales manager or you have shady sales tactics to draw customers in.  Regardless, pricing a $57,000 Jeep at $43k just to get inquiries is insane, 99% of people will turn straight around after you tell them the price.  Worst of all, you can buy an Unlimited Sport for $35k and do the same modifications for half the price.  A lift, wheels, bumpers, and a roof rack don't cost $22,000 dollars.  You're talking $10k in parts and labor on the high side at 4wheelparts.  I'll be buying my Jeep elsewhere.

T H. | 2014-11-20

I would never recommend this service department to anyone. All I needed was two recalls fixed, one in the seat heating element and one in the ORC module. I made an appointment, was told a shuttle would be available, and that it would only take half a day to fix. I had my fiance drop off the car. Upon arriving for my appointment, he was told the shuttle wouldn't return for another hour and had to walk home. I was then called five hours later by the service department and told that I had a stripped bolt on my driver's seat and that I could have the dealership fix it for $450, or if I refused, I could tow my car off of the lot and get it fixed elsewhere. I was floored. My car was in perfect condition when I dropped it off, and suddenly, it has a stripped bolt? I find that ironic considering the service department had to take off the seat to service it.
Thankfully, the dealership decided to pay for the stripped bolt. If it ended there, I would have been disgruntled but quiet, but it didn't. I arrived to pick up my vehicle and noticed a note on the invoice saying my center console was cracked prior to servicing. Excuse me? The second recall I had performed required the removal of the center console, and now, I have a nice crack in it. I will NEVER use this dealership again. God forbid I get another safety recall, and they destroy something else in my car.

Andy L. | 2014-08-25

Our Jeep Wrangler, bought here, had a major safety issue that needed to be addressed. The service department made this a HUGE hassle, and when they finally replaced our lug nuts, Steve the Service Manager had them replaced by what appears to be bolts from a cheap hardware store. Now, when we have to get our Jeep serviced (oil change, tune-up, etc) he and his staff are cold and rude. My suggestion is to avoid this dealership.

Max T. | 2014-08-17

The worst place I have ever dealt with. I've bought 20+ cars in my lifetime and will NEVER go back to any Marks dealership after buying three cars and recently tried to buy another. All and I mean ALL of their management is horrible. Their turnover of salesmen says a lot and I should have listened. They'll take advantage of you any chance they have.  The attitude you get when you walk into the Jeep Chrysler dealership should scare you off. I made the mistake of continuing to try and have a relationship with this dealership for so long. They'll make you feel important to them but want nothing more than to try and rip you off as bad as they can to make the numbers.   Please stay away and save your hard earned money for a dealer that actually respects their customers.  I wish I never walked into that place and wasted so much time and money.

Patrick F. | 2014-08-03

Sales staff is unprofessional, pushy, and take advantage of buyers. They will tell you any lie to make you feel important. You're much better off going to Phoenix, Arizona to purchase a vehicle. You'll save several thousand dollars by doing it that way. Just because the salesmen wear nice clothes, it doesn't make them professional.

Tony P. | 2014-02-10

It will be a long time before I go back  1970 style dealership smoke breathed staff and can't see if your being wronged  rather go to jiffy lube where I can see what is going on with my Jeep or do it my self

Dave D. | 2014-01-31

Update: I had Casa Jeep service department take a look at my jeep as I've been trying to troubleshoot a bad wobble (Jeep death wobble!) in my steering system. I asked them to inspect the tie-rod, control arms etc. and let me know if they needed maintenance or replacement. I also asked them to check on a leak on my front left axle. What I got back from them was that there was no leak on the axle, it was just a little fluid from where I'd had the ball joints replaced a week prior. They also said there was no problem with any of the steering system components. They suggested that the tires were worn and probably to blame for wobble (I'd already had the steering stabilizer  and upper and lower ball joints replaced). So, I went ahead and bought new tires over at Ethridge Tire Center even though I still had a good 5 to 10 thousand miles left on the old ones. While there, I asked the guys at ETC to do the same inspection I had asked for at Casa Jeep and about ten minutes later they brought me back to my jeep and showed me that the bushings on the upper and lower control arms were completely shot! One looked to be completely missing, another was obviously collapsed, and the rest were in various states of decay. I don't know how anybody that knows what they're doing could have missed it. Now that I know what to look for, even a rookie like me could spot it. I also asked them to check on the leak on the left front axle. Turns out my axle seal was damaged by Pep Boys when they installed the ball joints. What a mess huh? So, bottom line, Casa Jeep can't troubleshoot to save their lives. I will not be going back for any maintenance on my jeep here. I gave them plenty of chances, and while the front office people I spoke to were courteous and professional (hence two stars instead of just one), the mechanics don't seem to know what they're doing.