Scott Clark Nissan in Charlotte, NC


Share |

Specialties

Whether you're searching for new vehicles, certified pre-owned vehicles, or reliable parts and service, drivers in Charlotte trust Scott Clark Nissan. With a commitment to providing customers with the best selection of new and pre-owned Nissans, both online and in-store, Scott Clark Nissan continues to serve each customer with accurate and trusted auto information.
Scott Clark Nissan has a wide in-store inventory of new and used Nissan vehicles. Schedule an appointment or walk in to test-drive any of the new Nissan vehicle models. Try everything from the Nissan Armada to the Nissan Altima, Maxima, the GTR, and the Nissan Cube.
Additionally, Scott Clark Nissan invites customers to research and explore their informative dealership website, which contains up-to-date listings, accurate information for each vehicle, and comparison rates. Customers can refine their selection by year, model, body style, and price range, all with the specific inventory search function on the homepage.
Scott Clark Nissan hosts monthly specials on both new and used vehicles. Browse the featured vehicles on the specials page and compare rates with just a few clicks. The car dealership also offers award winning maintenance and auto service, all certified by Nissan.
Trust Scott Clark Nissan for the latest and most reliable automobile information and service...

Scott Clark Nissan


Dealer Info:


Phone(s):(980) 322-0088
Address:9215 South Blvd., Charlotte, NC, 28273
  • Monday: 7:30 am - 9:00 pm
  • Tuesday: 7:30 am - 9:00 pm
  • Wednesday: 7:30 am - 9:00 pm
  • Thursday: 7:30 am - 9:00 pm
  • Friday: 7:30 am - 9:00 pm
  • Saturday: 8:00 am - 8:00 pm
  • Sunday: 12:00 pm - 6:00 pm

Reviews on Scott Clark Nissan

 
Cyndi W. | 2015-04-23

My 21 year old daughter owns a 2005 Altima that recently started turning off when idling or driving slowly. We took the car to our local mechanic, who diagnosed the problem and very graciously told us that he thought the issue was covered under a recall from Nissan. After investigating a little further, we found out it was under recall and my daughter made an appointment at Scott Clark Nissan to have it taken care of.  Immediately after getting there, one of the service guys told her the car was out of alignment . She told him thank you for the information, but that she would have it addressed later. She waited for 3 hours, and then when the car was supposedly finished she was told that there was an issue with one of her tires. She asked for the mechanic to write down the issue for her, so she could tell her dad what the problem was. The mechanic wrote it down for her and she left, only to have a flat tire on the way home. Thankfully she was close to home and was able to get it to the house.  When my husband got home, he looked at the car to discover that the valve stem had been sliced open. It was clearly not like that on the way to the dealership, because she never would have made it to the dealership on South Blvd from her apartment in the University area. Not to mention, the appointment was the first place she had driven that day, so if something had happened to it at her apartment overnight the tire would have been flat that morning. We had the valve stem replaced and think she's good to go. WRONG!!! That evening,  it took several attempts to get the car started and then it started doing the same thing it had been doing - turning off when slowing down or idling.  We took the car to our local mechanic, who diagnosed it with the same problem and when he got in there to check it, he said they didn't do anything to correct the problem and when he ran the diagnostics, it not only had the same error code but another one as well. So sounds like to me they saw a young girl coming in, knew they weren't going to make anything off recall work, and created a couple of issues in hopes she would have it corrected there. I am writing to Scott Clark Service Department management, Nissan Corp, and will spread the word wherever I can to warn others.

 
Sandy L. | 2015-04-16

I purchased my new Juke on 4/14/15..I had The best salesperson ever! Ricky Bokavich was very knowledgeable. He was just as excited about the test drive as I was. He showed me everything about the car and explained in detail things I needed to know. He answered all questions I had. The  buying process was  a pleasure. Very much worth the drive from York,S.C. to Charlotte N.C.  to shop and save money at Scott Clark!

 
Alisha M. | 2015-04-11

I purchased my 2010 Altima at this dealership back when it was named South Charlotte Nissan. While under the warranty, I want to keep using Scott Clark Nissan for service but the name change also brought a change in my service experience and NOT from the service team (who I have never had a problem with).

The sales team is HORRIBLE. I had to block phone numbers from one guy wanting me to trade my car after I told them to not call me anymore unless they were interested in simply swapping keys b/c my car was paid off (I know that's not how it works but thought it would make clear that I am not interested in another car payment right now). So after making it so that they can't call me, they start texting! Who does that?! I tell them the same thing via text thinking maybe if they read it, they will get it. NOPE!.

So then I go in for my oil change, which never takes long, and the guy who was texting me sees somewhere in the system that I am on the premises and comes to find me in the waiting area. I am working on my laptop trying to be productive and he takes a seat and wants to talk about me trading in my car again! 1. I am CLEARLY working. 2. I told you many times I'm not interested. 3. Why would I ever give you commission for harassing me? Now EVERY TIME I go in for maintenance, some sales guy comes to try to talk to me about trading. I've just started ignoring them. If I wanted to buy a car, I would not be sitting in the waiting area...I'd be looking at the cars!

I LOVE my car and will get another Nissan when I want to but I certainly will go to another dealership. The only reason I gave 2 stars is b/c the service team does a good job.

 
Samantha A. | 2015-03-02

My husband and I bought a car from this dealership over a year and half ago and we, not only have hated the experience of working with the dealership, but the brand new vehicle we purchased has had problem after problem.

First of all, this was our first car purchase. We did our research and looked at Consumer Reports and compared other vehicles. We knew we wanted a small SUV but neither of us had ever had a Nissan. We test drove a 2013 brand new Nissan Rogue and fell in love. It was reviewed well and also much less expensive than other small SUVs on the market. With that said, this car has been terrible and dealership has been even worse.

Months after we bought the brand new car, the A/C started to smell like BO. It was a terrible smell and got so bad that I couldn't even use it. We took it to the dealer multiple times only to have them tell us, "they couldn't find the problem." They deodorized the car with some sort of chemical, which just covered up the smell. Eventually the smell came back but it's intermittent. Everyone we've dealt with acts like it's not a big deal but it is SINCE ITS A BRAND NEW CAR.

The service department does not communicate well and were very condescending when I recently called back about the problem basically saying there wasn't anything they could do. We are now taking it to a auto repair place to see if they can figure out the problem and if not, we are trading in the car to get something else.

My advice: Even if you want to buy a Nissan, which I strongly advise you to not, DO NOT buy it from this dealership. I don't care how good of a deal they offer, it's not worth the headache that will imminently come after. It's better to buy from a business that has at least some small shred of integrity.

 
Anty G. | 2014-10-02

WORST sales experience EVER!! Asked for down payment without showing a car to be excited about. Pushy for credit app. When i finally got to see inventory they hit me with 5500 on my trade when my trade is clearly worth 8900 via auction and retails for 12-13k easily!! CROOKS! They lowball on your trade and only knock off a few bucks from their "platinum" cars. If you get a good deal at this place, keep looking cause i assure you someone will make an even better deal for you! CROOKS!!! Youve been warned... Too bad i couldnt give them 0 stars!! Awful!!!

 
Jim C. | 2014-08-16

UPDATE... after several days of additional calls and posts,  my complaint made it to the management team at Scott Clark Nissan who then researched and resolved both my A/C and their paperwork error within 8 hours.   Still frustrated by the experience but and glad they owned up to the mistake and eventually resolved it.

 
Tre B. | 2014-07-26

Everytime I  go into this dealership I waste about 3 hours of my  life and the staff has NO EMPATHY.. And for simple stuff (i.e oil change, car wash, etc). I cannot believe how horrible and dis-organized they are. I originally bought my Nissan in NY,  unfortunately I live in Charlotte and have to deal with Scott Clark Nissan.  I will NEVER, NEVER give this dealer ship my business. You would think if you drive a $30,000 car they would want to keep you around for future business, but they make you feel as if you are disposable.  Love the car, just hate this dealership! And for those of you who think I am one of those people who just write when I  am unhappy, for every unhappy experience, I write a happy experience/,.

 
Cheryl B. | 2014-05-28

Bait and switch and falsifying information over the phone is not the proper way to get the customer in the door. We wasted our time listening to their lies and reading their false advertisements and driving to see a vehicle that they never had on the lot. I am writing this review to urge others not to waste their time with Scott Clark.

Scott Clark advertised a vehicle for sale on their website and on Autotrader.com . I called to verify information from the posting because there were only five low quality photos posted. My husband also called to verify the information and that the vehicle was still available. We both called numerous times on different days. We received the same information three times, "the vehicle is here, come take a look".  We decided to make the hour drive to test drive it. When we arrived the vehicle was not there. They told us it was a trade in deal that fell through and that the car was never actually on the lot. Scott Clark advertised the vehicle on multiple sites and verified on the phone that they had that specific car when they never should have advertised a car they didn't have on the lot

Do not waste your time at Scott Clark Nissan. They will lie to you repeatedly. They will advertise vehicles that they do not have to get you in the door. Scott Clark is a bait and switch dealership with poor business ethics. I will never do business with any Scott Clark dealership and I will tell everyone I know all about my horrible experience with Scott Clark.

 
K J. | 2014-04-01

Let me begin by telling you I was recently in the market for a 2014 Nissan Pathfinder. I had done all my research, and knew what trim level, color and options I wanted. I talked to someone named Cruz at your dealership a few months back, and he was really helpful. I wasn't ready at that point and he followed up and I still wasn't ready. When I became ready, I decided to stop by this dealership for the first time around noon on Saturday, March 21st 2014. That's where I had one of the most unpleasant experiences of any dealership visit that I've ever had.

I had never met Cruz, so when I went in, I had no idea who he was.  I went in through a side door, so I did not immediately see the receptionist. I walked around the dealership, aimlessly, for at least 5 minutes. No one said anything to me. I saw someone and decided to ask if there was a Cruz working, and he replied yes and did not seek to point him out. I finally found the receptionist (Daylin), and she seemed not very friendly and into her phone. She did page Cruz, and I began to wait. 10 minutes later, I asked for him again, and that's when Jacques Deadwiley came over and asked if I was being helped. I told him I was waiting on Cruz, and he attempted to call him on his cellphone. He walked outside and came back in and told me he was with another client, and that he himself would help me.

We went to a desk, and I told him I only had 30 minutes today, and he said cool. I told him what I was looking for, and he brought in a salesman who took over. He was very nice and began taking my info. Again, I told them I had 30 minutes and had to be somewhere. I had Jacques card, so I planned on calling back after he had my info and I could see what kind of deal he was going to offer. After being there about 45 minutes, I walked over to the glass booth and told them I was leaving, but I would call back in a few. That's where the real problem began.

Dawud Muhammad, who I had not spoken to and only know his name based on your website, aggressively threw his hands up and said "I thought you wanted to buy a car!" in a condescending tone. I replied "And this is supposed to entice me?", referring to his tone and approach. I then walked out to my car. Dawud followed, and as I got in my car and attempted to close the door, he was holding onto my door. I can't really remember all that he was saying, because at this point I was insulted and ready to go. The salesman came out and I told him that I felt Dawud was an a**hole and I asked for the salesman's card. He said he didn't have any on him. After another brief exchange with Dawud, I drove off.

I called Jacques back in 10 minutes, and he asked me why I left. I told him, just as I had originally told him, I had to be somewhere. He replied "I thought you wanted to buy a car? I had the deal worked out and then you walked off". I advised that I did and that was why I was calling back. I asked what the deal was. He said he had thrown the numbers away since I left and had to start over. At that time I told him that I felt like he was playing games, and to forget it. He angrily hung the phone up.

This by far is the worst I have ever been treated by a car dealership. Nissan dealerships in this area and I have never had such a horrible experience.  I have worked in sales before, so I can honestly appreciate an aggressive sales approach. This was over the limit though. You can't talk to and treat people in this manner and expect them to patronize your business. I felt insulted and I think they tried to shame and belittle me in an attempt to push me into continuing to stay there and wait forever. This experience sucked on every level.

S/N: I purchased the car I was looking for at East Charlotte Nissan a few hours after this experience.

 
Chuck K. | 2013-10-31

I recently relocated from to Charlotte from Chicago and needed to purchase a vehicle.  I went to Scott Clark Nissan and was extremely pleased with my experience and my new car.  Wendy White was the sales person I dealt with and she took the time to understand my needs and wants while considering the various finance options available.  We spent time test driving several different cars until I settled on what was the right vehicle for me.  There was a significant amount of time between when I purchased the car and when I took possession due to my relocation.  Wendy made sure that everything was in order and was good to go when I arrived to pick up my car.  She regularly followed up with me to keep me posted on insurance, registration, etc.  When I notice a very minor issue with the car she responded immediately to help me get this item fixed.  If you're in the market for a car, I would strongly suggest you check out Scott Clark Nissan and ask for Wendy.