East Charlotte Nissan in Charlotte, NC


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Specialties

As your excellent Nissan dealership serving Charlotte, NC and the surrounding areas, our team of dedicated and highly experienced salespeople are here to help. Whether you are looking for a new Nissan in Charlotte, or are looking for a used car in the Charlotte, NC area, we have the best selection in Charlotte, Rock Hill, Spartanburg, High Point, Matthews, Mint Hill, and Stallings. No matter whether you are here in Charlotte or one of the surrounding towns, our team will do whatever it takes to find the vehicle you want!

East Charlotte Nissan


Dealer Info:


Phone(s):(704) 535-7000
Address:6901 Independence Blvd, Charlotte, NC, 28227
  • Monday: 9:00 am - 9:00 pm
  • Tuesday: 9:00 am - 9:00 pm
  • Wednesday: 9:00 am - 9:00 pm
  • Thursday: 9:00 am - 9:00 pm
  • Friday: 9:00 am - 9:00 pm
  • Saturday: 9:00 am - 8:00 pm
  • Sunday: 11:00 am - 6:00 pm

Reviews on East Charlotte Nissan

 
Arthur T. | 2015-02-20

I have not purchased here, but this is the only place I have taken my 2013 Versa for service and they have been outstanding.  Everyone there is always friendly and courteous - definitely one of the best experiences I have had at a car dealership/ service department.  Cammie, the check-out assistant, is always a pleasure to speak to and ends the experience on a good note.  Thanks for the great service!

 
Steve B. | 2015-01-20

We leased a 2015 Rogue SV AWD yesterday. These guys are the real deal. I would recommend this sales staff to one and all. Stormin' Norman test drove me one day and Kizzy closed me out the next day. Both friendly, helpful and knowledgeable sales people. If you do your research and enter with reasonable expectations East Charlotte Nissan  will make it happen for you. Friendly personnel from the reception area to the managers. I give credit to management for a top rated staff. A very enjoyable experience from start to finish. In my 30 years in Charlotte I have bought or leased cars from Young Ford, Mayberry in Monroe, Volvo/Saab in Charlotte and Honda on South Blvd. East Charlotte Nissan is the tops!

 
Erik G. | 2015-01-05

I'm wary of car dealerships and even more so of car salesmen.  To me, the integrity and trust factor of a car salesmen is somewhere between a hyena and those lawyers who advertise on the back of the yellow pages and in the mens room of low rent bars. So when I went to East Charlotte Nissan to purchase a car, I was walking in there fully prepared for a negotiation that would've rivaled most divorce suits.  Then the strangest thing happened: a man named Ronald introduced himself to me, let me tell him what I was looking for, what price I wanted to pay for it, and let me "test her pick up" on the highway without any gimmicky sales tactics, hassle, or unnecessary delay.  He talked about sports, his hobbies, told me humorous anecdotes about people who drove on the sidewalk, and then we were in his office.  The new altima 2015 Sl which is pretty much a luxury vehicle in every sense of the word, impressed the heck out of me.  I never buy on the spot even when I've been to several dealerships, so I went out to lunch, he didn't text or call me like so many other salesmen do, but gave my wife and I a few hours to talk it over.  I did negotiate a little in the end, but it wasn't really necessary, I had done my research and knew a great price when it was offered to me.   In the end I had a new fully loaded car, and a newfound respect for car salesmen; well at least Ronald at East Charlotte Nissan.   To top it off, after I forgot my checkbook and garage door opener in the glove box of my trade in, Ronald emptied it into a ziplock bag and had it waiting for me when I walked in the next day to pick it up.  I was thoroughly impressed with Ronald and the car buying experience, not to mention the car itself, which just in case I forgot to mention, has heated leather seats.

 
Karissa C. | 2014-09-05

The guys here are really nice. I love my sentra I bought here. My only gripe is I have to wait literal hours to get anything done but they communicate well and find ways to compensate you for your time.

 
Amanda D. | 2014-07-12

Just moved to the Charlotte area and took my Rogue in for service.  Everyone I met with was awesome!  The prices for parts and labor I think were very reasonable and I was not pushed to get any unecessary work done.  Will be going back for all of my service needs.

 
Sara T. | 2014-05-13

I made a great deal with Franco Valdes online and met in late January 2014 to pick up my car.  I was told they would charge my credit card for $1,000 since I was coming from a couple hours away to get the car a few days later.  No financing was needed since I paid cash.  I had the deal all worked out and showed up with my money order and was ready to get the car.  The car was great and what I expected.  

The only change I made was buying the extended warranty.  This is what caused all the problems.  The warranty was suppose to be $1501, yet my credit card got charged $1708.82.  I called on Monday morning to cancel the warranty.  They sent me over the cancellation and I sent it back immediately.  Two months went by and no refund or callback.  I finally had to dispute it with my credit card company.  They went back and forth with East Charlotte Nissan and I received a check for $1501 4 1/2 months later as a refund from the extended warranty.  They said they won't refund the other money since it was taxes.  

I canceled less than one business day later, and they still did not make it good.  So needless to say I am out the $207.82 that they claim was taxes on the warranty.  They had very poor customer service when there is a problem.  I waited over 4 1/2 months to even get the refund for the extended warranty.  My car is great and I love it, but the other stuff I had to deal with showed that they may have good cars but poor service.  

Be very careful and don't let them tell you that you can cancel the extended service warranty if you change your mind.  It will take over 4 months and lots of paperwork and trying to get them to call you back.

 
Ron G. | 2014-04-20

The entire team was great to work with and especially Ron Digsby, our salesman. The financing went very smoothly, and so did the delivery.  The only issue we had was that a rock shield had come loose under the car and wasn't caught by the prep guys - had to take the car back and they fixed it right away.

 
Vickie S. | 2014-04-15

Great service as always!! Tom, the service Advisor, Rocks!

 
Bryan W. | 2014-03-27

Excellent dealership. I drove from upstate New York to get my car from these guys because of a close family friend that recommended them. I got a great deal on a great car and work with some excellent staff members. VERY pleased with East Charlotte Nissan.

 
Franco V. | 2014-03-14

I have purchased 3 cars from the guys at East Charlotte Nissan and have referred many more. They treat people right and are considerate of your time, budget, and wants. I first bought an Altima using the college grad program that I knew nothing about. Everyone I spoke to took the time to explain everything to me every step of the way. Ever since then I haven't even considered going anywhere else. I now drive a Maxima from them and I love it and I am sure I'll be getting the new one when it comes out.

Total kudos to the guys at East Charlotte Nissan!

 
Robin D. | 2014-03-14

I purchased a car here and couldn't be happier!  Every department was professional, prompt, and courteous.  I am also very pleased with their service department.  I receive excellent service and care every time I go in for an oil change.

 
James B. | 2014-01-14

Worst place ever!

My wife and I went in one day because we were looking at SUVs because we were wanting to get one. But we were only looking at this point to get an idea as to what would be best for us.

The sales guy we had was nice, answered all our questions went out of the way for us and did everything imaginable but he also knew that we weren't looking at buying we just wanted to look. Well long story short we get stuck in a room with all the sales managers and get hounded into trying to buy the car now. We didn't want that but found something we may like and was told they do a soft check on income and what not to help us see better on price for everything. We were told our credit would not be touched at all. Well apparently it was a week later we get nonstop letters about how our credit was pulled. We called the store even went down there and all they kept telling us was that they never said it and they'd get back to us. But of course they didn't. It didn't matter how many times I went down there or called they didn't do a anything. But back off my rant so finally after lots of back and forth about the cars I got pretty ticked and left. My wife is pregnant and was getting sick and needed to go eat but they wouldn't let us leave nor out the room until I pretty much had to light into them and use more then a firm tone of voice and get them to let us leave. Needless to say I won't buy anything from them! They are rude, demanding, and deceptive.

So round 2 I figured their service department would be better. I have a 2007 Nissan 350Z that I was wanting to get some stuff checked out on. I called a week in advance the lady set me up with an appointment so I came in. I get there they look at me crazy and say I don't have one and that I never called. Even better the price that I was told over the phone was about a few hundred bucks less then what they told me when I got there and this was without them even looking at my car. Then they told me that it's my fault and I must have done something wrong when I called. I mean I love my Nissan don't want to give it up but this place gives nissan a horrible reputation.

The only reason why they get a star is because I can't go lower and the fact that I do love my Nissan.

Worst place to ever go to. I rather go to Carmax!

 
Jay T. | 2013-12-05

This place is the epitome of a "car salesman". I made the mistake of stopping by there awhile back, just to browse what they had. The sales guy approached me in literally 20 seconds from me getting out of my car. I think he was running towards me while I was parking. My second mistake was looking at their car options, ended up being there almost 2 hours. They locked my in the glass room and would not take no for an answer. I finally told them if they did not let me go I was calling the Police.

 
Cory T. | 2013-11-08

My wife and I had been thinking about trading my Camaro in for an SUV, so we just decided one day to shop around just to see what was out there.

We were met at the door by Justin (I think that was his name) and he was very nice, made small talk, asked us what we were looking for.  After I told him, he started pushing us in the direction of the Juke and Rogue.  We told Justin right off the bat when we came in that we were just looking, it was our first dealership and that we would not be buying today.  He seemed totally fine with that and was happy to let us test drive until our heart was content.  He was helpful, allowed us to check the price on the cars, and helped me figure out how much my trade in value would be on the Camaro.

Up to this point our visit had been pleasant.

Next, we were let into the glass "cube" sales area, where we were immediately made an offer on the Camaro by Justin's first manager.  He seemed slick, talked really fast and was pretty pushy.  He slid the paper over with the offer to me.  First, we werent looking to buy that day.  Second, I had done research on the Camaro trade in offer, and they were lowballing me by at least $3000-$4000.  I could smell the shadiness from a mile away.  I persisted in telling him that we were still looking around, and he kept on pushing me.  I had to explain to him several times that we wanted to look around because it was a big investment.

Since the first manager had no dice, the second manager tagged in, and he was even more pushy.  He slid a new offer over, still lowballing, and I still didnt want to buy today.  He took that as me being a hard sell, instead of me not actually wanting to buy today.  So in all, I explained to 3 different people no less than 6 times that I was not buying today and why.  Eventually they did offer me a little over what the rest of the payoff was on the car, but again, I was not buying today because I had other dealerships to check out and other cars to test drive.  I think in all, I had 5-6 different offers thrown at me, and each time I had to explain that I was not buying today.  It's like they werent even listening.

The second manager persisted, and pushed, and prodded, and told me that I wasnt going to find a better deal, and that this deal wasnt going to be on the table tomorrow, and yadda yadda yadda.  So my wife finally chimes in when she sees that I am starting to trip over my words because I am getting flustered, and the sales manager immediately shuts her down and says "Oh excuse me, I thought you were the main driver of the car?"  Pointing to me.  His TONE sounded to us like "your wife has no right to voice her opinion if she's not driving the car."  I said "I am the main driver....but we are married and we both will be making payments on the car"  

At this point, he questioned again why his offer wasnt good enough and why I wasnt buying today.  I could feel the blood rushing to my head, and the manager said "So even if were to offer you more for the car, you wouldnt buy today?  I got a guy who loves sports cars and is willing to buy it for X amount today.  So if I got him to X amount, you still wouldnt buy today?"  We were like...WHAT POINT OF NO DO YOU NOT UNDERSTAND?!?  Finally, he got the message, as we were walking out, Justin came out and apologized and said to let him know if we find something else we like at another dealer, and he would try to give us a better price.

Sorry Justin, but your managers ruined it for you.  We probably would have came back if it wasnt for the pushy sales MANAGERS.  Justin did a great job.  It was the managers who ruined the experience, and I am sure he was the one who got yelled at for not making the sale.

 
Angel T. | 2013-11-03

I really liked our sales consultant but the managers were awful! We dealt with 2 managers and 1 sales consultant. I don't understand why we had to deal with 3 different people? The managers were pushy, talked way too fast, and were extremely rude when we said that we wanted to shop around.  They acted extremely desperate to get a buyer.  Makes me wonder what kind of shady business deal is really going on.  My husband and I were so flustered and upset that we WILL NOT be returning.

 
Koolkid J. | 2012-12-14

Nice place.   Easiest way to get there would be right off of WT Harris.   I was in and out.  Service staff was nice.

 
Jimmy P. | 2012-11-27

worst car dealership EVER!!!! the sales always i mean always pressure you to buy even after you leave. NEVER GIVE YOUR PHONE NUMBER TO THEM!!!!!!!!

 
Glenn R. | 2012-07-30

Got a courtesy call from Mike Simone to come back and he'd sell me a car, $100 over invoice on the new 2013 Nissan Altima if he had to. Well, he kept his word AND lowered the interest rate 1%. Having a hefty down payment and exceptional credit helped, I'm sure, but these guys kept their word. Alan Abernathy seems new to their procedures but was VERY knowledgeable about the vehicles. Franco Valdes helped as well and was very to the point, not wasting any time. It was a very comfortable experience, and they didn't go back on anything. There wasn't much negotiating. I asked for the best deal I could think of and they gave it to me. Eun Song in the finance department was very pleasant and offered a huge student discount on the extended warranty. Since this place has been under new management, it's like a new experience!

 
Jared Y. | 2010-04-13

I used to have a Nissan Xterra that I procured from Independence Nissan.  I had it for a few years before the gas market went through the roof and I could afford to piss away thirty or forty bucks a week for the gas required to run the unnecessary V6 in the truck.
I then found my brain and traded it in on a MINI Cooper S.
But three years later, I am still receiving phone calls and mail from Nissan to see if I want to trade in my Xterra on a new Nissan.  Each time, I have told them that I no longer own the vehicle and to take me off of their list.  But apparently, the incompetence knows no bounds at Independence Nissan.
Walk across the street and get a MINI instead...

 
Lynn M. | 2008-08-24

I've been desperately in need a new car and was looking to buy an Xterra when I saw East Charlotte Nissan's (new name of Independence Nissan) ad in the Sat edition of the Charlotte Observer that said  "$7,000 off Xterra's", I thought -- heck, let's check this out!  In addition, there was a box at the botom of the ad that stated "Receive a $100 gas certificate for taking a test drive".  Terrific!  So, went down there and was matched up with a sales guy and we went for a drive.  Great car!  Really liked it, and asked him what the price was.  I was hesitant that I would really get $7,000 off and wanted to know what the other charges would be like tax, dealer prep, and so on.  Sales guy left, came back with a price and the pressure was on!  Told him I wasn't looking to buy today, just wanted to test drive the car and get  a price and that their offer of a $100 gas card was what had brought me in that day.  He said he didn't know what I was talking about, if they were giving away $100 gas cards then he would be driving them all day.  I should have known that was sign #1 that this conversation wasn't going well.  So, he pushed and pressed then went and got his manager who pushed and pressed while I continued to say that I was looking to buy in the next 10 days, but I needed to make sure this was a purchase that was economically feasible and I came in just to test drive the car.  He did not like that, kept asking me why I wouldn't buy today and saying that these prices miught not last long.  Told him I understood, but I wasn't ready to make such a big decision in a 1 hour period.  Finally I was able to get up and move toward the door, and said, so -- what about the $100 gas card?  I showed them the ad and they looked at it like they had never seen it before, then the manager said, "well that's up to the salesman to decide whether or not you get it".  Sales guy said yes  I could have it and he went to get it.  Brought it back to me and GUESS WHAT!!  It's not a gas card but a entry code to a program that gives you $25 for every $100 in gas you purchase.  You have to go the the same gas station for 30 days and spend $100 in gas, then mail in your receipts and they send you $25.  What a rip-off.  Needless to say that I'm buying an Xterra -- but not from them.

 
Chad E. | 2008-05-30

Now known as East Charlotte Nissan, we finally broke down and went to the dealer to see if they could tackle the ongoing electrical issue that we had with the Maxima.  Naturally they charged us for it, which is to be expected, but they seemed to lick it.  For a while.

At the most recent inspection, it seems that the brake light is out again.  So they replaced the bulb.  Maybe the bulb just burned out.  But then a couple weeks later, the bulb is out again.  No way does the brake light burn out that fast.  So looks like I need to dig up my receipt and see how good their warranty work is.  I'll keep you posted.