Capital Ford of Charlotte in Charlotte, NC


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Specialties

Capital Ford of Charlotte is committed to serve both its community and it customers. We are also Charlotte's leader in Commercial and Fleet sales and service for over 30 years.  Capital Ford of Charlotte carries a large inventory of new Ford and used cars in Charlotte, NC to choose from. There are always savings to be found when you check our specials pages for great lease and finance deals on new Ford and used autos at Capital Ford of Charlotte.

History

Established in 1952.

Formerly known as Young Ford, Capital Ford of Charlotte offers a huge selection of cars, trucks, Crossovers and SUVs for you and your business.

Capital Ford of Charlotte


Dealer Info:


Phone(s):(704) 598-2599
Address:5411 N Tryon St, Charlotte, NC, 28213
  • Monday: 9:00 am - 8:00 pm
  • Tuesday: 9:00 am - 8:00 pm
  • Wednesday: 9:00 am - 8:00 pm
  • Thursday: 9:00 am - 8:00 pm
  • Friday: 9:00 am - 8:00 pm
  • Saturday: 9:00 am - 7:00 pm
  • Sunday: Closed

Reviews on Capital Ford of Charlotte

 
Travis W. | 2015-03-16

I wanted to update my review of Capital Ford.  I did have a bad experience a few months back, and I posted a review about this.  Just recently I decided to call Capital to get another price on a vehicle I was in the market for.  From the first phone call until now (2 weeks after my purcahse) I have been met with professionalism, courtesy, and friendliness.  When I went into the dealership, I looked up the general manager and spoke with him.  It was very nice that he knew exactly who I was from my review (even though I left a negative review), and was very familiar with the scenario.  He had thanked me for being honest about my feelings so that he could grow their company and use it as a learning tool to continue to move in the right direction.  I couldnt ask for anything better, I was taken care of every step of the way on my vehicle purchase AND my review was taken to heart and used as a learning experience.  People make mistakes, its how you handle those mistakes that define you as an individual.  These individuals earned my complete respect and continued business from here on out.

thank you Captial Ford team

 
Sabrina M. | 2015-02-09

This review is about Andrew in the Service Department.  We had our engine light come on in our vehicle from the moment we step into the dealership service area Andrew took us from upset to at ease within minutes saying he will let us know exactly what the problem/issue was.  He made us feel at ease with the outcome of our vehicle because of how knowledgeable he was.  I will be a walking billboard for this dealership due to Andrew.  It was a pleasure doing business with him and I would buy a car from this dealership as well as recommend others here from this point on.

 
Marni S. | 2014-10-01

The worst ever. Awful customer service, awful service team. Total nightmare. The only reason they got 1 star was because you can't give 0 stars. Still waiting on general manager to give me a call back about his poor employees.

 
Lynn S. | 2014-05-19

Capital Ford met all of my expectations. Robbie was wonderful! There was never any pressure to purchase.