Adams Auto Group in Charlotte, NC


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Specialties

Licensed and bonded Wholesale Car Dealer to the public.
Our selection includes new and used Acura, Audi, BMW, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Honda, Infinity, Jaguar, Jeep, Lexus, Land Rover, Lincoln, Mazda, Mercedes Benz, Nissan, Toyota, VW Volkswagen, and Volvo. We finance Good credit, Bad credit, No credit and Bankruptcies.

Adams Auto Group


Dealer Info:


Phone(s):(704) 599-1019
Address:6027 N Tryon St, Charlotte, NC, 28213
  • Monday: 9:00 am - 7:00 pm
  • Tuesday: 9:00 am - 7:00 pm
  • Wednesday: 9:00 am - 7:00 pm
  • Thursday: 9:00 am - 7:00 pm
  • Friday: 9:00 am - 7:00 pm
  • Saturday: 10:00 am - 7:00 pm
  • Sunday: Closed

Reviews on Adams Auto Group

 
May L. | 2015-03-23

Can I rate them negative stars??? The worst place ever to get a car. Horrible salesmen (if you could even call them that). Horrible customer service and then when I decided not to buy from them they got very upset and started talking to me like I wasted their time even though I said from the very beginning that I was "only looking" and they tried to pressure me to buy a car that I didn't even want or liked. I would never recommend this place to my worst enemy. If this was the only place on earth to buy a car I would rather take the bus for the rest of my life. Buyer beware!

 
A B. | 2015-03-17

As everyone else on here has said. Stay away from this place. I had a car lined up. I called my insurance company and it would have been to much for me to insure the car. After the deal was cancelled and I looked at other dealers, I received a call from their finance manager Josh asking why I went somewhere else and bought a car "even though I hadn't". He proceeded to call me names and threaten me over the phone. Guess this guy was mad he didn't get his commission. Sorry dude!

 
Daniel F. | 2015-01-25

I really was hoping for a great experience from this place as I bought a car from this place back in 2009 when it was called Adams Auto Mart. You would not believe how horribly I was disappointed walking into this "new" dealership.

The receptionist came off very cold when I asked her questions. She didn't seem to want to be bothered. I tried to tell her about my previous experience and how excited I was to buy from them again. All she did was tell me to go sit down and someone would be with me. I felt horribly ignored.

After waiting about 20 minutes, finally the Sales Manager, Everett Adams, came to get me. When I walked into his office, we were followed by two other employees who seemed to think my business was of lesser importance than any inquiry I was currently making. Sitting down with Mr. Adams, I asked him how he was, he just replied, but didn't return the courtesy. I told him my name and I waited for him to tell me his, but it only lead to awkward silence. He seemed very cold and trying to hard sell me on a car (Cadillac Eldorado) without being very concerned with my questions.

I had to ask to see the car I wanted to see five times before he proceeded to walk out with me to inspect it. When I had questions about the condition of the car, it was quickly brushed off and retorted with the gist of "Well, with a car this old, it's to be expected."

While I was asking more questions, he proceeded to turn to other customers in the lot to ask if they needed help which made me feel like my business was not important at all.

I was SOOOOO disappointed by my service and mainly because I was so happy to buy from what I THOUGHT was the place I bought my car from so happily only six years ago. This place definitely lost a customer in me and more so my faith in dealing with "car salesmen".

 
Kenneth F. | 2015-01-02

I purchased a car from here, they have a terrible setup. Initially, the car I came in for wasn't even the car displayed online. I found a white Hyundai Sonata and turns out it was an Elantra. Talk about an attempt to bait and switch. Either way, I decided to check out another car. Their sales person Vinny wasn't very knowledgable at all as to what the cars facts were. He knew next to nothing to the features of the cars, nor the specs. He additionally would mention cars to me, that they didn't have on the lot when we looked for it. They claim they have low prices due to being a "wholesale" business open to the public, but that's clearly a lie. They wouldn't even clean my car because that would mean the cost of the car would have to "go up." Are you kidding me? I'm moving to the area and I will tell as many people I know not to go here for the car. Luckily the car I got was still under warranty because if not, I'd be out of luck with a lemon.

 
Howard K. | 2014-03-28

Like everyone else says, they are LIARS! Found my truck online and made a deal on it. I am from Indiana, so basically had to purchase the truck since I had no other transportation. The truck had many many issues that where not listed in the ad. Bob Mack said NC has the most stringent car inspection in the US. The truck had a broken switch that inoped all the rear lights. So I drove a truck with no tail lights.
I made a deal to be reimbursed for a drivers side door light switch, It took me SIX months and the threat of a lawsuit to honor their written contract before I got my money.
NEVER EVER PURCHASE A CAR FROM THEM. THEY CAN NOT BE TRUSTED!

 
Shalina S. | 2013-12-02

I wish I had the option to rate this dealership NEGATIVE stars! I began my car search on-line through my military banks' car buying service. I have the best bank ever! I found a BMW I was interested in and reached out to the point of contact for Internet sales, she'll remain nameless bc she was irrelevant to my search. She shrugged me off when I called about the first car I wanted. She didn't really seem interested in my needs which should've been my first red flag. Later I decided on a different BMW and proceeded to get in contact with someone else in sales. This time, I spoke to Teddy. Oh, how I wish I never spoke to Teddy!! HE IS THE BIGGEST LIAR ON THE FACE OF THE EARTH!! I don't even want to get in detail because it's SO much I dealt with. He cashed a check for a car I didn't even have, he kept hanging up on me and my bank when we tried to rectify the situation. He got caught in his lies and finally sent the check where it needed to go. All along he'd been telling me the check was already sent back. LIAR!!! He's a lousy salesmen and pathetic person in general. He talks about God and tries to connect with you just so he can take your money. Luckily I got my check back and now I have a 2011 BMW from an amazing dealership in my city. BUYER BEWARE!!!!!!! I wouldn't deal with these people if I were you. Worst car buying experience ever ever ever!! The prices are low, but I'd go elsewhere and spend the extra $$. I'm confident that if I bought that BMW I'd be on side of the road because it broke down. Thank God I dodged a bullet. Take heed and do the same.

 
Barry G. | 2013-11-11

I purchased a car from Adams Auto Group in June 2013.  The online car buying experience was OK.  Everything afterwards has been terrible.  They did not send me the Title.  Had to call several times since this was an out of state purchase.

The photos were misleading.  The car did not come with a 2nd key, per the purchase folder from when they bought it at an auction.  And they hired the cheapest transport company who broke the front bumper which cost over $500 to fix.  No replies to repeated efforts to get a claim check from the driver or from Adams Auto group.  

I would not recommend doing business with Adams Auto Group.

 
Nc C. | 2012-11-27

DO NOT BUY FROM THIS PLACE!!!!!  They have Flooded cars listed as clean Carfaxs online. Molded, mud & rusted and they look at you and say "To Bad". Bottom line.....They LIE!!

 
Dawn W. | 2012-10-26

The people here are the biggest liars and crooks EVER! Especially Teddy (if that's even his name). He tries to gain your trust with a bunch of BS and talks about them being God fearing people there. DON'T WASTE YOUR TIME. Pay the extra $500-1000 you could save here and go somewhere else.

They will tell you anything to sell a car. They try to cover up serious imperfections with the cars to get them off the lot. They sell a lot of cars that have been in multiple accidents, but may not be reported on carfax.

They did me wrong on so many different levels I don't even feel like typing all of it! Sold me a car with a tire they knew was going flat. (Imagine waking up to a flat tire after purchasing a new car) Changed it out with another tire on the lot a week later and took the tire pressure sensor off with it  and said the light would reset itself (we found out later when we had to replace). Now all the sudden the "no passenger airbag" light is coming on. Told me the bumper needed to be repainted because of a few scratches, when really there was an issue with it that they tried to cover up and bond together. Went over a pothole and the bumper came out the side of the car! There's more to tell but why waste more time on them.

All their good reviews on cars.com and elsewhere are FAKE! and obviously made by employees.

Needless to say, they will not get our repeat business or referrals.