Glendale Chrysler Jeep Dodge in Saint Louis, MO


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Specialties

Glendale Chrysler Jeep Dodge is your Saint Louis, MO area Chrysler, Dodge, Jeep, RAM dealer. We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Come on in and take a test drive. Our sales staff will help you find that new Chrysler, Dodge, Jeep, RAM or quality used car that you have been searching for. Customers can also come in and take advantage of our knowledgeable car repair technicians and a fully-stocked inventory of Chrysler, Dodge, Jeep and RAM auto parts. The entire staff at Glendale Chrysler Jeep Dodge looks forward to serving you.

History

Established in 1970.

Winner of the Midwest Dealer of the Year Award for the last two years running! We have been in business for over 40 years. It has been our goal to not just sell vehicles, but to build relationships. We care about your business and will do whatever it takes to be sure your needs are met. Our staff is one of the most knowledgeable in the business when it comes to our brand. We are proud to offer Chrysler the most innovative American Automobile Company in American History. The Jeep brand which is more than a vehicle it is an symbol of freedom since the Willy's Jeep in 1942 to todays Wrangler, Jeep has always pioneered the true sense of adventure. Our most recent addition of Dodge known for its great value and its legendary performance. Please stop by and let us show you all the great vehicles we have to offer.

About Glendale Chrysler Jeep Dodge - Your Greater St. Louis Auto Dealer for New and Used Cars

Glendale Chrysler Jeep Dodge


Dealer Info:


Phone(s):(800) 463-7561
Address:10070 Manchester Rd, Saint Louis, MO, 63122
  • Monday: 8:00 am - 8:00 pm
  • Tuesday: 8:00 am - 8:00 pm
  • Wednesday: 8:00 am - 8:00 pm
  • Thursday: 8:00 am - 8:00 pm
  • Friday: 8:00 am - 8:00 pm
  • Saturday: 8:00 am - 6:00 pm
  • Sunday: Closed

Reviews on Glendale Chrysler Jeep Dodge

 
Sonya S. | 2014-12-30

Fast, friendly and very clean.  They really take great care of you here.  I'll never take my Aspen anywhere else!

 
Jo M. | 2014-09-30

This place is pretty horrible. I bought a 2013 Town and Country from them and the sales people seemed confused. One guy told me that the vans were made roomier because American children were getting larger (what?!).
I purchased the car, the loan is in my name, yet they send emails to me addressed to my husband, which I consider pretty rude.

I get free oil changes as part of the deal, but every time I bring it in, I seriously question if it is more worth it to pay to go elsewhere.
- the service people are extremely slow
- the service people act like they are doing you a favor by entering in your information
- no smiles, ever
- they try to sell me something I already had replaced (by them) at my last oil change
- they are very disorganized

I'll never buy another car here again and I'm not sure how much longer I'll be able to put up with their terrible service for the oil changes.

 
O W. | 2014-09-12

We all know everyone has problems with Car dealers. This place is the best the service manager, sales manager and all the people are great

In today's world with electronics it's never easy to have your car serviced but it's always a pleasure here!!!

And there's nothing like a JEEP!!

 
Kathi W. | 2014-04-12

Can't say enough nice things. The newly reno'd facility has a state of the art waiting area with comfy seating, outlets for your electronics, and most importantly: free WI-FI (choir sings "ahhhhh").

The staff is friendly and knowledgeable. And I love how they don't talk down to me when explaining technical things regarding my vehicle.  

And finally, I've never felt as though they over or up-sell ANY part or service. They will simply advise as to what's needed and let ME decide if it's something I feel is necessary or affordable.

I was hesitant when I purchased my car in 2011 because I had never owned an American-made car, but from sales to service here, I don't regret my decision!!

 
Gail H. | 2014-01-08

Steve H. sold a 18 year old a car she could not afford and of course without any research on her own or any advise offered from this salesman she could not afford the taxes on the car. She asked if they would buy the car back from her at a affordable discount and was offered $7000 less than she bought it a month before. The loan company has been understanding and we're trying auction now but there was absolutely no assistance from Glendale Dodge Chrysngler and they took advantage of this young girl. We all know how sales matters but doesn't doing the right thing and asking a kid who works at starbucks if they can afford a 2013 Dodge Dart? I will never do business with them and will periodically reprint this and on Facebook, Twitter and Tumblr.

 
David G. | 2013-07-14

First and foremost I have to say thank you to Doug and Eric at Glendale, both made my experience there unforgettable.  Being from out of town (Ft. Leonard Wood, MO) I was working with Doug via email on purchasing a 2014 Grand Cherokee Limited.  After exchanging emails for about four days, we finally settled on an exact vehicle and deal.  After driving the 2+ hours to the dealership I found out that the deal Doug (sales minion) and Eric (pathetic excuse for a sales manager) made was bogus and that they wouldn't honor it.  The vehicle we agreed on had 20" wheels on it...the vehicle Doug and Eric tried to sell me once there at the dealership had 18" wheels on it and they thought I wouldn't notice.   After bringing it to their attention and explaining that the "miscommunication" was entirely on their end, they refused to honor the deal we had and put the 20" wheels back on so out of principle, renegotiating a deal wasn't happening.  Eric then tried to tell me that the vehicles that I was comparing their's at Glendale to at Gladstone did not have 20" wheels - which oh by the way they did.  My wife and I walked out, and wow, I'm glad we did.  

During this process we also worked with Gladstone Jeep in Kansas City.  After my wife and I left Glendale we called up our buddies, Jake and Troy in Kansas City, and explained to them what happened and how Glendale is a joke of an organization.  They could have easily taken advantage of the situation and not honored the latest offer they made me, but instead they maintained their professionalism and integrity and not only kept the deal but also stayed open over an hour after the dealership closed for the night to see us.  Jake (salesman) and Troy (manager) of Gladstone Jeep are what's right with the auto industry.

So again, thank you to Doug and Eric at Glendale - you guys were an absolute embarrassment to the Jeep name and honestly I don't see how your dealership is in business with that type of shenanigans.  

Bottom line, Glendale provided piss poor and dishonest service and I STRONGLY recommend anyone who is interested in buying a Jeep to drive to Gladstone in Kansas City.  Jake and Troy will absolutely take care of you.

And no, I do not work for Gladstone.  I'm an active duty military officer who has NO respect for dishonest and immoral salesmen.

 
Annabel E. | 2013-05-31

I recently contacted 3 local dealerships (Glendale Chrysler Jeep Dodge, Royal Gate Dodge and South County Dodge) to purchase a Grand Cherokee.  Glendale was 1st since they are the closest to our home, and we had previously purchased a Chrysler 300 SRT8 from them.  I explained to all 3 dealers what I wanted (specs for the Cherokee and price for my trade-in), and was upfront that whichever can meet our expectations will win our business.  Glendale initially said they couldn't find a car with our specs and suggested we custom order one.  Royal Gate found 1 in Nevada.  South County didn't call us back for 4 days.  When I shared with Glendale that there was such a car in Nevada, they said they still couldn't meet our expectations.  On the following day, Royal Gate said they could and thus I gave them my deposit so they can proceed with the procurement of our vehicle from the Nevada dealership.  When I emailed Glendale to thank them for their assistance and to make them aware that I've elected to go with Royal Gate, I quickly received a phone call indicating that they have already made the trade with the Nevada dealership and that if I wanted the car, I would have to purchase it through them.  When Royal Gate begrudgingly validated this, I was furious!  I called Glendale's owner who was adament that the Nevada dealership initiated the trade, not Glendale; and it was a mere coincidence that they traded Glendale the exact car that we asked for.  (Yeah, right.)  Also, Glendale refused to trade with Royal Gate because Glendale felt Royal Gate had shady practices. (Pot calling kettle black??)  BUT, if I were to go through Glendale, that they'll now come to our terms.  (Seriously?  I would rather eat dirt ... and pay more elsewhere!)  From my perspective, this was the worst display of unethical business practice ... esp. to a repeat customer!  I always believed that business ethics starts at the top, and I can see now why Glendale's sales staff would cheat their customers in this manner.   If the owner/president of the company is willing to outright lie to their customers, what do you expect the rest of the company will do?  (And, yes, Royal Gate found a car for us that day and stuck to their promises, and we are now happy owners of a 2014 Jeep Grand Cherokee Summit!)

 
Mike M. | 2011-07-19

Do a thorough search before doing ANY business with them. Parts and service prices are incredibly high. Service folks are incredible slow and routinely miss deadlines despite not being very busy. Sales folks in the used lot are shady at best. Last straw for me was a service manager who went out of his way to backup the factory's fraudulent denial of a warranty claim on my vehicle. I know many who have deal with Glendale, but none who did so twice. Be careful.

 
amy c. | 2010-08-07

my sad sad 98 jeep broke down on forest park pkwy and was towed to glendale jeep. I was headed out of town for the weekend so i left it with them and it was all fixed up when I returned. they were pleasant and got to me right away when the tow truck arrived with my car. it was 100+ degrees but i didn't get any shit for showing up w/o an apt. I think considering it was the wkend they did a good job of getting the work done by the time i got back.
it also cost me not a dime because whatever they repaired was a par tthat had just been replaced so it was under warranty. they also performed some 27pt inspection/check and told me waht else was wrong with the car.
from my limited experience, it is a great service dept...

 
Greg R. | 2010-02-08

I did not have a good experience with Glendale Chrylser either but (@Gail J.) I don't think it's good practice to call a business unethical without citing examples.
I had a 97 Chrysler Concorde that began having some funky electrical problems. I had taken it to a couple of independent mechanics that I trust first but they said that with it being a computer issue I'd have to go to the dealer.
I took it out there and dropped it off and they didn't look at it for two days and when they did I didn't get a call right off. So I called the service dept and was given a list of needed repairs, none of which had anything to do with why I brought it in.
When they finally got around to checking it out they described a depressingly expensive circuit board repair that I'm still not convinced would have fixed the problem so I traded it in for a half pound of provel.

/okay, the last part's not quite true.

 
Rick S. | 2009-01-28

I recently had to take my car into the dealer because my company won't allow anyone but a dealer to do the work.  These guys were on the list allowed and they are near the gym.  Why not.  Well I'll tell you why not.  They really don't seem to have a whole lot of sense of urgency.  I'm glad they aren't a heart surgeon or I'd be clasping my chest by now.  First they couldn't find my work ticket so the guy couldn't answer any questions at all and they would call me first thing the next morning.  I guess their first thing the next morning is about the same as teachers on their summer break.... sometime around noon.  You're car will be ready on Monday by noon.  I guess that means 3 pm Tuesday  in dealership speak.  Well kiss my ass and call me Shirley.  The car runs fine though and luckily I didn't even have to pay the king's ransom they charged my company.  They do get a 2 star rating for the guy coming out and scraping the snow off my car in the snow storm.