Thoroughbred Ford in Kansas City, MO


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Specialties

Thoroughbred Ford maintains an inventory of more than 1,000 new and used vehicles. It is a family-owned, full-service dealership that offers a variety of customer care services, such as parts replacement, maintenance and finance through lenders. It also offers a wide range of Ford accessories, including remote starters, rear seat digital versatile disc entertainment systems, ground effects and spoilers. The dealership offers various new models of Ford that includes the Mustang, Freestar, Ranger, Escape, Focus, Expedition, Edge, Fusion and Explorer. Additionally, it offers a pre-owned inventory of several makes, including Chevrolet, Chrysler, Dodge, Honda, Hyundai, Jeep and Lincoln. Thoroughbred Ford is located in Kansas City, Mo.

History

Established in 1903.

Ford Motor Company has awarded Thoroughbred Ford with their President's Award for the full calendar years of 1998, 2000, 2001, 2002, 2003, 2006, 2007, 2009, 2010, 2011, 2012 and 2013. The exlusive President's Award is presented to less than 3% of all dealerships nationally. Ford says of the President's Award, "It is an award that exemplified achievement.... an honor bestowed on only a select group of individuals whose exceptional effort and superior performance distinguish them from all others".

Thoroughbred Ford


Dealer Info:


Phone(s):(816) 505-1818
Address:8501 N Boardwalk Ave, Kansas City, MO, 64154
  • Monday: 7:00 am - 8:00 pm
  • Tuesday: 7:00 am - 8:00 pm
  • Wednesday: 7:00 am - 8:00 pm
  • Thursday: 7:00 am - 8:00 pm
  • Friday: 7:00 am - 7:00 pm
  • Saturday: 7:00 am - 7:00 pm
  • Sunday: Closed

Reviews on Thoroughbred Ford

 
Evelyn H. | 2015-04-13

The service department is excellent.  I had an appointment at 2:00 p.m. on Saturday.  I arrived early and they got me right in.  The service department always greets me a warm, friendly smile, and I never have a very long wait.  The only thing I was disappointed with was that they did not wash my car like they did last time I got service.  I have a 2014 Fusion Hybrid and am loving it.  The mileage is great and the car overall was an excellent purchase.  Very pleased all the way around with Thoroughbred Ford on Boardwalk!

 
Jonathan L. | 2015-02-23

Beware of buying a Ford Edge, Flex, or other AWD vehicle. They have known issues with the PTO / Transfer case that cost $1600.00 to fix.  Information here jonathanlackman.com/blog…

This issue affects all AWD using this unit which is all Edge, Flex, Ford 500, and Lincoln MKZ from 2007 to the newer ones, I think through 2013.

 
Heather H. | 2015-01-20

We just LOVE Dave in the Service Department! He's always smiling and friendly! The Service Department, overall, is fantastic. My truck is always ready on time or early, washed and ready. Thank you so much for such great service!

 
Novella A. | 2015-01-02

I've had a great amount of dealings with Thoroughbred Ford from service, body shop, car rental assistance and the sales floor. I must say all the encounters have a big thumbs up.

 
Derrick G. | 2014-11-21

The body shop is amazing!!! They did a great job fixing my fusion after some crazy lady hit it!!! Definitely recommend them if your car is in need of some body work!

 
Adam G. | 2014-06-09

I really wish I could give a rating lower than one star because this dealership doesn't deserve even one.  Years ago, when I used to live in Leavenworth I was in the market for a Mustang.  I was in my mid -twenties at the time.  My friend took me to Thoroughbred to look at the Mustangs they had parked up front.

We found the Thoroughbred dealers all standing against the dealership building in the shade.  When my buddy and I went over to get assistance in viewing the cars the only responses we got were:

Me:  "Could we look at your Mustangs?"
Thoroughbred Dealer (TD):  "They're up in the front."
Me:  "Well, could you tell us more about them?"
TD: "They start at $21,000."
Me: *Gave the TD the "well are you going to help us" look*
TD: Didn't move an inch.

Never before in my life have I ever been treated so disrespectfully.  My buddy and I walked away insulted and disappointed.  I never stepped foot on that dealership ever again.  I highly, highly recommend against doing business with Thoroughbred Ford.  They are EXTREMELY rude and unprofessional.

 
Kristin B. | 2013-09-16

My car was recently rear ended at 152 and 35 in Liberty. The other parties insurance allowed me to pick the location to have repairs completed so I trusted Thoroughbred Ford since I had previous been to the dealerships service and received excellent service. The body shop staff were friendly and helpful along the process. I found out the repairs were going to cost 10K and then later found out they were totaling out my 2011 Ford Edge. Since my dealings with service and body shop were so friendly and helpful, I thought I would give the sales staff a chance to earn my business....that was my first mistake.

The sales person we dealt with from the beginning seemed to be pushy and a poor listener. He continued to try to sell me on the Ford Financing for $750 credit, which is also 2 percentages higher interest rate than the one I received at my own bank. I continued to decline the offer. There were numerous issues and problems along the way but because I really wanted the 2014 Ford Taurus, I chose to ignore my gut and go with the car I wanted and the sales person that was beyond undesirable. After a couple requests for him to fax the buyers orders to my lender, he finally complied. Again he tried to push the FMC financing to which I declined. I picked up the car on Friday and Monday ( today) called to verify the amount of cash down needed, which based on the information sent to the bank was around 3K. The sales person then told me that the amounts sent to the bank were incorrect and that it was an honest clerical error.  He told me that I would need to pay approximately 2K more between what I planned to put down and what the bank had sent on the check. He told me it was an mistake and he couldn't eat the 2K cost of that mistake, however for whatever reason he thought I should. This was the beginning of what turned out to be the worst experience of my life. The sales guy called me ignorant and asked me, " Why I couldn't understand the numbers, they don't lie!". I told him I would bring the keys back and drop the car off.

At the dealership things only got worse. The salesman mocked me, asked me why I didn't want to pay what the car is being sold for and it was my fault that the deal fell through. My husband got angry at the salesman and even cussed. We moved the talk outside where about 10 people surrounded us like we were criminals. After explaining again and again, the 2 other staff finally understood that what sales guy was saying was NOT the truth of the reasons and the real reason was that he turned in the #s incorrectly.

In the end, they did nothing but let us walk away. They offered an insincere apology and stood by their decision to NOT honor the amount they sent to my bank. We left and will NEVER spend another dime at this dealership, not even an oil change! I will be sure to share this story with all my co-workers, friends, family and everyone that I come in contact with in the Northland.

We ended up at another Ford Dealership in Liberty, where the staff were friendly, helpful and ready to get me in the car I wanted. :-)

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Vanessa H. | 2013-04-18

They tried to talk me into buying a way too expansive used car without paying any mind to my needs and worries. I told them I would think it over and wanted to know what the monthly payments would be when they presented me a finished contract to sign. I did not feel taken care of or appreciated at all. I then went to Randy Reid and got a brand new 2013 Buick there for $2000 more than the used 8 year old used crappy car they tried to sell me a Thoroughbred. Very unpleasant experience and I don't have anything nice to say about it.

 
Patrick F. | 2013-04-12

We went in for a new vehicle and were treated fantastic. We were in and out of the dealership very quickly and had the car and deal we wanted.

 
Shane W. | 2012-10-25

I really like the car I bought from Thoroughbred Ford but I have a nagging feeling that I was misled. And misled for silly reasons. To make a long story short, the deal came down to a car Thoroughbred had and a dealer in Nebraska. I wasn't too excited about driving to Nebraska but in hind site, I should have.

The Thoroughbred salesman told me they were putting $2,600 into new wheels and tires and $480 into window tint. When the deal was done, they gave me $1,000 for the wheels and tires and paid $150 for the tint.

I understand a little bit of difference but that's almost 300% off.

 
Bryan E. | 2012-06-21

I decided to spend a day test driving cars so that I could narrow my choices before seeking that one, perfect automobile. The salesperson was very eager to make a sale, right now... heck, yesterday! Nonetheless, he found the car I was looking to drive and asked me if he could tell me some of the reasons I should buy a Ford. As an avid car enthusiast, I maintain a high-level of knowledge about vehicles; I was anxious to hear what he felt differentiated Fords. His first point was that Fords are the only automobiles that have stability control standard. False. He proceeded to argue that my current vehicle does not include it. Everything went downhill from there. Bottomline, not sure I would purchase a vehicle from a pushy, less than knowledgeable salesperson. My experience at Northtowne Hyundai/VW  was much better.

 

Thoroughbred Ford in other cities (Missouri)


Platte City, MO