Express Auto in Kalamazoo, MI


Share |

Specialties

Express Auto is a used car dealership located in Kalamazoo, Michigan that specializes in helping people with bad credit, no credit, or bankruptcy find reliable vehicles. We are dedicated to working with each customer and getting you on the road in the vehicle that is right for you! We use a "Perfect Timing Car Buying Process" in order to offer each of our customers the best cars at the greatest value. Across our dealerships, we have put over 10,000 happy drivers back on the road in reliable vehicles, and back on the road to good credit. We take great pride in helping people that would have been turned away by less innovative companies. Express Auto has consistently raised the bar for used car dealerships and become Southwest Michigan's premiere sales and service organization. At Express Auto, "it's about your future, not your past!"

History

Established in 1993.

At Express Auto, our goal is to get you safely back on the road in a vehicle that is right for you. We put a lot of effort into keeping our customers happy. We value having a great relationship with our customers, and we strive to ensure that your vehicle is not only the proper fit. We make sure that each car is fully inspected and checked out so that the car is completely reliable from the minute it drives off the lot - and stays that way. Come visit Express Auto and see why we've become the premier used car dealership in Southwest Michigan!

Express Auto


Dealer Info:


Phone(s):(269) 488-0000
Address:2828 Stadium Dr, Kalamazoo, MI, 49008
  • Monday: 9:00 am - 8:00 pm
  • Tuesday: 9:00 am - 6:00 pm
  • Wednesday: 9:00 am - 8:00 pm
  • Thursday: 9:00 am - 6:00 pm
  • Friday: 9:00 am - 8:00 pm
  • Saturday: 10:00 am - 4:00 pm
  • Sunday: Closed

Reviews on Express Auto

 
Heather R. | 2014-08-01

Big mistake going with this company for a "buy-here pay-here" vehicle. I've had an account with them for 8 months now, and regret it every single day. My account is up to date, yet I still get phone calls nearly every day (sometimes 2 or 3 times daily) over the littlest of things. And someone went to my parents house last week and left a note for me to call - even though I've made contact.  There is no wiggle room and their account people are hounds. I was out of work for a short period of time and attempted to make arrangements for my payment to be a week late. I was told that if I didn't pay by the next day, my car would be confiscated. Which would have meant at the time of the threat, I would have been two days late on my payment if they picked up my car. FOR THE FIRST TIME. I was threatened several times, so I told them to either wait the week for when I would have the payment, or come get the car. I don't take threats. Period. Apparently they found it in their hearts to allow me to make my payment one week late since I still have it and that was two months ago. My payments have been either on time, or a day or two early since then, but I still have that hound Christine on my butt. Now it's over insurance. I've had full coverage insurance the whole time, but I guess they aren't listed as the Lien holder and now express auto is saying that I owe them for insurance they have placed on my car. Get real, I have FULL COVERAGE INSURANCE through Allstate, not some pitiful little coverage they offer. Also, my car has numerous problems when I got it including the check engine light was on - and was told it just needed reset. It's actually a thousand to fix the problem and guess what. .. it's not covered on their janky warrenty. Not to mention that my car was not cleaned when I got it. I took possession of it pretty much straight from the auction they obtained it from. Nothing was done prior to me taking the car. Not even the inspection they promise. They had to give me a dealer plate for over a month, since they failed to file for a new plate for me also.  I'm very disappointed. Poor service all around. I will never suggest anyone go here. I've actually saved 3 people that I know from the horrors of this place. I'll continue to share my story and save others. Do your homework people. There are a lot of other options in SW Michigan.

 

Express Auto in other cities (Michigan)


Holland, MI Benton Harbor, MI Battle Creek, MI Niles, MI