Ourisman Hyundai in Laurel, MD


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On this page you can find detailed information about the company Ourisman Hyundai in Laurel, MD.

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Ourisman Hyundai


Dealer Info:


Phone(s):(301) 725-4400
Address:3516 Fort Meade Rd, Laurel, MD, 20724
  • Monday: 9:00 am - 9:00 pm
  • Tuesday: 9:00 am - 9:00 pm
  • Wednesday: 9:00 am - 9:00 pm
  • Thursday: 9:00 am - 9:00 pm
  • Friday: 9:00 am - 9:00 pm
  • Saturday: 9:00 am - 9:00 pm
  • Sunday: Closed

Reviews on Ourisman Hyundai

 
Lindsay H. | 2015-03-29

I have never seen a business run so unprofessionally before.  We almost bought a car, to the point of meeting with the finance manager, but the dealership tried to run a fast one past us.  They lied about their numbers, and when we questioned it, the manager, some large Russian man, began yelling at his salesman and us through his office windows - he wouldn't even step out to talk to us.  He was rude and downright mean.  This is a joke of a dealership and I would warn everyone NOT to take their business there - go to Antwerpen in Catonsville instead!!

 
Josh Y. | 2014-10-04

I was the first customer to arrive right when they opened at 7:30 on a Saturday morning. I was bringing my new Sonata for its first oil change. I waited in their lounge for two hours for my car to be done. While I waited, almost half a dozen customers came in, had their car serviced, and left before I did. It has been bad experience after bad experience with this place. Save your Saturday morning - go ANYWHERE but Ourisman Hyundai in Laurel!

 
Matthew M. | 2014-08-15

Leased a vehicle 2 years ago. Dealership was very unhelpful with a simple documentation request. They were unable to provide a simple letter. If you expect more than the service you receive prior to signing the financial paperwork, look elsewhere.

 
Cassandra V. | 2014-05-29

Not pleased with Hyundai dealership AT ALL compared to Bob Bell in Glen Burnie  & Antwerpen in Columbia. I'll never come back to this one. I was in DC so I figured I would stop at this one. Wow. Never again. The price of their oil change is higher but the service is sub par and huge difference between Ourisman & Bob Bell and the other Baltimore locations. This location is pretty dirty too. :-(
One highlight was the kind fella/greeter who walked me to my car and asked about my visit. The oil change was not as speedy as I've had in the past either.  I won't be back ;-(

 
Mike S. | 2013-02-21

These guys are the best.  Quick, professional service.  You can feel that they understand the customer service process.  They treated me with respect and kept me engaged in the repair process.  Most dealers treat customers with contempt and you typically walk away from the experience feeling ripped off.  Not here!

My car needed a difficult, expensive repair.  They had me done in two days and even washed the car!