BMW Motorcycles of Cambridge in Arlington, MA


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On this page you can find detailed information about the company BMW Motorcycles of Cambridge in Arlington, MA.

The following is provided current addresses and telephone numbers of all branches car dealer BMW Motorcycles of Cambridge, and using the card, you can easily locate it visually. Also on the page provides information on dealer BMW Motorcycles of Cambridge in other cities in the Massachusetts.

BMW Motorcycles of Cambridge


Dealer Info:


Phone(s):(781) 648-1300
Address:1098 Massachusetts Ave, Arlington, MA, 02474

Reviews on BMW Motorcycles of Cambridge

 
Steve B. | 2013-11-24

I am so impressed. I live in Michigan and bought a bike that was originally purchased from their dealership. I was trying to find out the history of the bike so I called them and talked to John Rosegay. He took the time to make copy's of all service done and sent me copy's of all the receipts. (16 of them). Not many people nowadays will take the time to help a person and not expect to get anything in return.
Thank you John. You deserve a raise.

 
Ed O. | 2013-05-06

Worse service experience ever......

 
Eric G. | 2007-10-24

In contrast to that earlier review, I cannot say enough good things about this place.  At first glance, it may seem like the staff members are ignoring you, but they are actually letting you browse.  Its a good tactic, I didn't feel put upon as soon as I stepped in the door.   They let me know that this sale was on my terms, not theirs, and thats a great position for a hesitant buyer like myself to be in.  As soon as I made eye contact with a rep, they were instantly helpful, shaking hands, introducing themselves after which I told them what kind of bike I wanted.  They had several on hand, showed us comparable bikes and did not try to upsell.  

I was pleasantly surprised when I asked the rep what kind of bike he would recommend for beginners like myself.  He answered correctly; up to 600cc's.  He didn't try to get us on bikes we didn't think we could handle.  He didn't convince us that we needed more.  He offered helpful alternatives to riding out of season and shared his own experiences.  If that was a sales tactic, it was a damn good one.  I felt comfortable with the guy, and I didn't feel like he was trying to cheat us.  The prices were also very reasonable for what they had to offer.

The biggest thing; he respected our choice to not buy that day (I never buy the first time I step into a store to make such a purchase).  To make it better, the financing guy came with us, and the mechanics and other reps stood on hand to answer questions.  

And this was 30 minutes before they closed down for the night!  

Either they wanted to make a sale, or leave us with a good impression.  They accomplished one of those things.  They made quite the impression.  And they will in the future make a sale.

To put it simply, they seemed happy to sell us the bikes that we wanted, not the bikes they wanted to sell to us.

To me, thats an important distinction.  It shows that they have respect for their customer, which goes a long way in establishing trust. They'll make a sale off of it.  

I cannot recommend these guys enough.  What remains to be seen however is how they actually carry out the sale, but for now, they get my highest rating.  

If you want a relaxed, laid back place to buy a motorcycle with no hassle, no second guessing and very little pressure, this is the place to go.  If you want to be bullied into a sale, go down to Union Square.  The bike shop down there can help you out with that.