Mercedes-Benz of New Orleans in Metairie, LA


Share |

Specialties

Mercedes-Benz of New Orleans is an authorized Mercedes-Benz dealer.  *We sell New and Certified PreOwned Mercedes-Benz vehicles.  *We have a Parts Department onsite that includes a Boutique.  *We repair and perform maintenance services on Mercedes-Benz vehicles.

Mercedes-Benz of New Orleans


Dealer Info:


Phone(s):(504) 456-3727
Address:3727 Veterans Blvd, Metairie, LA, 70002
  • Monday: 7:30 am - 7:00 pm
  • Tuesday: 7:30 am - 7:00 pm
  • Wednesday: 7:30 am - 7:00 pm
  • Thursday: 7:30 am - 7:00 pm
  • Friday: 7:30 am - 7:00 pm
  • Saturday: 8:30 am - 6:00 pm
  • Sunday: Closed

Dealer Info:


Phone(s):(504) 456-3721
Address:3727 Veterans Memorial Blvd, Metairie, LA, 70002
  • Monday: 8:00 am - 7:00 pm
  • Tuesday: 8:00 am - 7:00 pm
  • Wednesday: 8:00 am - 7:00 pm
  • Thursday: 8:00 am - 7:00 pm
  • Friday: 8:00 am - 7:00 pm
  • Saturday: 8:30 am - 6:00 pm
  • Sunday: Closed

Reviews on Mercedes-Benz of New Orleans

 
John S. | 2015-03-12

My family decided to spend Spring Break in New Orleans. We drove from Midland, Texas and started to have car trouble when we got to Baton Rouge. I won't bore you with the details but Sydney ( hope I spelled her name correctly) was such a pleasure to talk to on the phone. Miss Sydney scheduled me for a service call the next day and arranged for an almost new c-class loaner car. Richard, my service advisor, called me with a service diagnosis when he promised me and told me exactly what my problem was with a best and worst case outcome.

Best of all the car was repaired with minimal inconvenience to my family. We had a great vacation because of you.

Great Job Guys! If I lived in NOLA, I would buy all of my cars here.

 
Leo S. | 2014-09-19

Great customer service,  always nice, fast and professional.
I made a great deal on my Mercedes couple years ago.  Lately I had a chance to talk to the mechanic face to face, he was very helpful.  
Loaner cars if needed.

 
Emily L. | 2014-08-22

Many thanks to Scotty the service writer today who helped check me in and get my tire repaired on a busy Friday afternoon. After getting a flat tire on the side of the interstate in 100 degree heat and having a towing company attach my spare, the Mercedes dealer on Veterans  in New Orleans repaired the tire for only $31 and washed my car. Plus they gave me a bottle of ice cold water.

 
Glen A. | 2013-09-12

As the other reviewer stated, the dealership is impeccable. But as for the service department, I can't understand the function of their appointments system -- they gave me an appointment for a Friday, asked if it was OK if they kept it over the weekend (which I agreed to), and didn't even look at it until the following Tuesday or Wednesday, at which time they called me with a quote for service.

 
Teneha B. | 2012-10-07

A1 service. Impeccable waiting area. Free refreshments. Knowledgable staff. Nice waiting area. Loaner vehicles if needed. Hands down this place is top rate.

Ok so I didn't say anything about the prices, but you know what to expect, it's Mercedes Benz.  ANYWHO...

Although I can hardly ever catch my service advisor at her desk on the moment I call, Jessica normally returns the call before the day ends. And when she calls back, I'm receiving answers to my questions & queries of ways she can help.

I love the new uniforms the staff wear, very modern & classy.

Curb side service & addressing you by your name as you exit the car, I mean really, who wouldnt like this attention. Assistance with transferring your belongings to the loaner vehicle... Yes & yes. Having an Enterprise rental facility on-hand makes for a plus in my mind. Normally they can get you back in a Benz, but sometimes they can't, but the loaner is normally another premium/luxury vehicle.

All in all, I'm totally satisfied with this business && if you have a Mercedes, I recommend this facility.