Scion of Louisville in Louisville, KY


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On this page you can find detailed information about the company Scion of Louisville in Louisville, KY.

The following is provided current addresses and telephone numbers of all branches car dealer Scion of Louisville, and using the card, you can easily locate it visually. Also on the page provides information on dealer Scion of Louisville in other cities in the Kentucky.

Scion of Louisville


Dealer Info:


Phone(s):(888) 807-5941
Address:6514 Dixie Hwy, Louisville, KY, 40258

Reviews on Scion of Louisville

 
Melanie K. | 2012-09-28

Mechanic I can trust- SERVICE REVIEW:

I recently upgraded to a 2010 Scion XB from a Volkswagen Jetta and it was one of the positive most life effecting decisions I have ever made. Although I could list the multiple poor experiences I have had while owning my Jetta. I want to mostly mention the positive experiences I have had at this dealership.

After I bought my Scion I wanted to get it inspected since it was a used car. I decided that I would take my car to this dealership knowing that they would be the best experts.

My first interactions with the service department over the phone were very helpful. I was given exact directions and even made an appointment to come into the shop so there would be less wait time.

After I explained that I wanted to get the $100 car inspected so I could mention any problems to the dealer before my warranty was up the service technician recommend to save money I should get an oil change instead. For Toyota every oil change comes with an inspection so the technician would just add on all of my inspection requests for the $35 oil change price. I also would then know the last time the cars oil was changed. I decided to get an oil change instead. When I returned to pickup my car the technician had a very clear inspection sheet about all the areas I should take to my dealer. In addition he even wrote me a letter with his concerns so I could have more leverage for the repairs I needed with the dealership. Due to the help of the Scion mechanics I got another $1000 in parts and labor for free from the dealership where I bought my Scion. (See my review of CarMax)

During my initial visit the service technician registered my car with Toyota to show the change of ownership and printed out a preventative maintenance schedule so I could make sure to take care of my car. A few months later right as my car had gone 5000 miles I got a post card in the mail from the Scion dealership that it was time for my 35000 tune up and to call and make an appointment. I came in for my second appointment and just like my first encounter with the technicians I was greeted in a helping and professional manner.

I was given a full detail report in clear written instructions what was preformed on my vehicle and the information was saved to my car's service account. When I pulled out my credit card hoping the cost would be under $300, I was asked for only $55 bucks. It seems like the dealership wouldn't even break even for the time it took to service my car!

I have definitely found honest mechanics that care about customer service as much as they do about the car service. I look forward to having Scion as my primary dealership for the next 100,000 miles of my life.