Sam Swope Collision Center in Louisville, KY


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On this page you can find detailed information about the company Sam Swope Collision Center in Louisville, KY.

The following is provided current addresses and telephone numbers of all branches car dealer Sam Swope Collision Center, and using the card, you can easily locate it visually. Also on the page provides information on dealer Sam Swope Collision Center in other cities in the Kentucky.


Dealer Info:


Phone(s):(502) 499-3700
Address:2000 Plantside Dr, Louisville, KY, 40299

Reviews on Sam Swope Collision Center

 
Mike C. | 2015-02-08

I first went to a competitor, arrived at 5:22pm, a young woman somewhat reluctantly came out of an office to find out what I needed. I told here I needed an estimate to repair my car. She immediately informed me that they close at 5:30. I looked at the clock on the wall which accurately displayed the time as 5:25, so I didn't say a word. She then told me that everyone was getting ready to leave and that I would need to make an appointment to come back and get an estimate.
I was of course very shocked that they wouldn't just write an estimate on the spot since they were still open and they are in the auto body repair business. And I still would have been understanding if she just hadn't seemed so very pleased with the fact that she didn't have to care about what some stupid customer thinks because she was IN CHARGE.
Okay, no big deal, I just turned and left without saying a word. Got in my car, drove less than a half mile to Sam Swope Collision Center. Here a pleasant young man (Matt) politely explained that they stop doing estimates at 5pm, apologized because he couldn't take care of it right then, and encouraged me to return anytime the next day and he would be happy to help me. I did come back the next day and was again treated with respect and genuine caring.
Fair or not, I doubt I will ever spend a dime at any Bachman automotive business and will go out of my way to do business with Sam Swope auto group based on their superior customer service skills and accommodating attitude.

 
KW L. | 2011-04-24

Recently needed to get my car repaired.  I have a leased vehicle so I wanted to take my car into a dealership affiliated collision center.  I took it into Sam Swope collision center to get it repaired.  They were very accommodating with my schedule and was able to get the car back to me in a very timely manner.  When they returned the car to me, i didn't notice any blemishes myself, but the manager told me they weren't satisfied with their work and wanted to touch up a couple of areas.  I was surprised with how upfront they were about it and very much appreciated it.  I would definitely recommend them if you are in the unfortunate situation of needing a collision center.