Bob Hook Chevrolet in Louisville, KY


Share |

Specialties

Louisville's Preferred Chevrolet Dealer. Serving You Since 1953. 6 Decades, 3 Generations 1 Tradition.

Bob Hook Chevrolet


Dealer Info:


Phone(s):(502) 632-4787
Address:4144 Bardstown Rd., Louisville, KY, 40218
  • Monday: 9:00 am - 8:00 pm
  • Tuesday: 9:00 am - 8:00 pm
  • Wednesday: 9:00 am - 8:00 pm
  • Thursday: 9:00 am - 8:00 pm
  • Friday: 9:00 am - 6:30 pm
  • Saturday: 9:00 am - 5:30 pm
  • Sunday: Closed

Reviews on Bob Hook Chevrolet

 
Hedda S. | 2015-01-08

Twice after showing up for an appointment for recall work the staff acted like the appointment didn't exist. The second time I took the name of the person who I made the appointment with and threw it out there as proof because I knew they were going to try to do me like that. Then the guy tried to act like all recall work had been done already, producing a report of all the recall repairs I've already had to have. I was smart enough to bring the notice letter with me to prove the problem was real and had been acknowledged by corporate GM. Then I sat in the waiting room for an hour while service people came and went, listening to them try to nickel and dime other customers with a slew of extra repairs...call them Bob Crook. Finally, since they hadn't even begun work on my vehicle yet, I asked for my keys back and left.

General Motors makes a bad product that literally kills people. After manufacturing and selling millions of death traps, they took a bailout composed of tax dollars paid by the families of the people they'd killed and millions of other customers who are in danger for their lives every time they get behind the wheel thanks to this company's cold, calculating attention to the bottom line. GM is straight evil from the top floor of their corporate HQ in Detroit, a city they helped to destroy, to the desk of every greasy salesman and the shop floor of every scamming service center across this nation. Boycott GM.

 
Jordan G. | 2013-11-08

Overall, Great Experience! Bob Hook Has The BEST Internet Department Around! Had My New 2014 Chevrolet Silverado Price Negotiated And Practically Bought Before Arriving To The Dealership. When Inspecting The New Truck We Found A Small Dent In The Driver Side Door, Tom Lovelace Was Quick To Say NO Problem! We'll Schedule You An Appointment And Fix It Quickly! The Finance Guy Was Good Too Very Quick And Efficient. Although, He Said There Would Be Only One Credit Inquiry On My Account And There Is Three??? But In Reality When Purchasing A Vehicle Three Credit Inquiries Is Good, But One Would Be Better! Making The Trip To Bob Hook Chevrolet Is Definitely Worth The Trip.