Ray Skillman Westside Auto Mall in Indianapolis, IN


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Specialties

Ray Skillman Auto Mall in Indianapolis, IN, also serving Carmel, IN and Greenwood, IN is proud to be an automotive leader in our community. Since opening our doors, Ray Skillman Auto Mall has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase.

Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Ray Skillman Auto Mall will professionally fit you into the automobile of your choice.

Ray Skillman Auto Mall has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Ray Skillman Auto Mall offers competitive pricing for your automotive maintenance needs.

History

Established in 1980.

Ray Skillman Auto Group was founded in 1980 as a single franchise dealership in Indianapolis, IN. Over the years, with the help of amazingly loyal customers, we have been fortunate enough to expand into a 17 franchise, 7 location auto giant!

Ray Skillman Westside Auto Mall


Dealer Info:


Phone(s):(317) 293-8060
Address:5051 W Pike Plz Rd, Indianapolis, IN, 46254
  • Monday: 9:00 am - 9:00 pm
  • Tuesday: 9:00 am - 9:00 pm
  • Wednesday: 9:00 am - 9:00 pm
  • Thursday: 9:00 am - 9:00 pm
  • Friday: 9:00 am - 9:00 pm
  • Saturday: 9:00 am - 7:00 pm
  • Sunday: Closed

Reviews on Ray Skillman Westside Auto Mall

 
Ivan M. | 2014-11-15

I do not know the man's name, but if you get the guy who sounds possibly english, ask for someone else. I use to works sales and can spot a liar when I see one, it's the reason I no longer work sales,  I have higher morals than that.....

First experience 2 months ago. My 2010 Hyundai has the starter go out.  It was under warranty,  but this guy tells me that if the real issue is not under warranty that the diagnostic will be $100.00. I then tell him that that sounds like gambling and I think that practice is BS. I go ahead and get an oil change and have all of the filters replace and said that I did not want to spend over 100 getting all of this done.  He quoted me a little overt 90. The bill came back $30.00 higher.  He failed to mention the labor charge and denied the whole thing when I went to pay.

Second experience, SAME GUY, I go in for issues with the power steering. I am at just over 52,000 miles. He them writes me up a quote to replace all of the belts including the timing belt for $475.00 because he says that I NEED to get this done because I am close to 60,000 miles. After I do a double take and am visibly shocked at the price,  his face goes blank for a sec and he acts rather insulted... just like sales people I have worked along side in the past who realized that the high $ item the were writing up was paying them nothing because the customer was not going to get "add ons" that would boost their commission.

Anyway, my belts are barely cracked, still have a a year or maybe 2 in them left easy, and he LIED about the timing belt.  He said 60,000 miles even though I am at 52,000, AND THE OWNERS MANUEL IN THE GLOVE BOX says 4.5 years which will be another 6 months or 90, 000 miles. If it had to do with miles alone,  90,000 is quite different than 60,000.

Also check the tag for oil changes. That place will mark you for about 4,000 miles when the OWNERS MANUAL says 7,500 for this specific car.

Read the service sections of your owners manual before dealing with this place,  ESPECIALLY the English guy, or where every he is from. The stereotype of "crooked used car salesmen" came about because of people like him.

 
Ahna Z. | 2014-09-13

Crooks

 
Daniel C. | 2014-08-07

Rich Winkle was my salesperson.  He was flat out incompetent.  My wife an I don't get much time to do this type of thing, so when we had a day, we wanted to take advantage.  I've bought several cars from Skillman, so I wasn't messing around.  I walked in and told him "we need to buy 2 vehicles and we are paying cash." Sounds simple enough, right?  It took hours and we only got 1 car.  And that wasn't the worst part.  I bought the "powertrain warranty," because it "covers everything to do with the engine and tranny". Then a few months later when it had a serious tranny issue, they refused to honor it and charged me $1800.  We are finally getting around to buying that other car, and I'm damn sure not doing it here.

 
Alicia R. | 2014-06-22

Ray Skillman sold me a car that had been declared a salvage vehicle in Colorado. If you wish to trade in a car there, you must attest that it does not have a salvage title in this or any other state. However, they will Sell YOU that kind of vehicle. Demand both a carfax and an autocheck. It's now apparent that autocheck leaves out info. Justin Bunte, sales manager, admits the car never should have been on their lot. However, I am being offered an insulting buyback price that will leave me hosed by more 7K. It's very disappointing to know that a dealership of this size would risk its reputation over that amount of money.

 
Tyler S. | 2013-10-24

I recently bought a new Hyundai here. The salesmen were nice but the guy I dealt with sure didn't have his stuff together. It was like he didn't know what to do or what information he needed from me. This led to being hounded and having to deal with him again and again after the sale was already finalized. My main problem, however, is with their service and parts department. These guys are incompetent. Ordered a touch-up paint pen from them and after they went and wrote down my VIN themselves, they still ordered the wrong color black. Thank God I was wise enough to double check that the color codes matched or I'd have a wrong colored spot on a 2-month old car. Also, the service center is full of shysters so don't let them hustle you like they did me. I'd recommend getting a car here because most of the dealers seemed nice but I would not recommend getting it serviced here. They will just scam you out of money for things that don't need to be replaced.

 
David D. | 2011-11-17

I bought my latest car, a Hyundai Elantra Touring, from Skillman Westside. The salesman, Tony Arujo, was patient and thorough. He did a good job of describing features on that model and on the comparable Mazdas and Kias that Skillman sells. He also backed me up on a last-minute attempt by the management to get a few extra dollars out of me. A good buying experience. Like most car purchases, you have to set your price and hold your ground. But that's the game.

 
Carey D. | 2008-11-05

I don't live near the West side, and I'm rarely on that side of town. However, buying my used Hyundai at this Ray Skillman dealership was worth it. Making the decision to buy a new car is a huge pain in the butt, and I am typically a pretty indecisive person who often has buyer's remorse, even on much smaller purchases. I never once regretted going here for my darling "Frank" Sonata.

Loren, the sales manager, was great and helped me get a good deal on the car when I compared it to other dealerships. The financing manager made the annoying process of getting a loan as pain-free as it could be. My next car's going to be a Mini Cooper, so I can't say that I'll be returning to this dealership to buy it... but if the car were to be one of the makes that they carry, I would go back without hesitation. I'm sure all car dealers screw you, but at least these guys didn't make it hurt too bad! :)