Car Outlet in Chicago, IL


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Specialties

Since 2000, we at Car Outlet have strived in giving our customers the best value when purchasing a quality car.  Starting from one dealership on Western Avenue in Chicago, our business has now grown to be one of the largest used car dealerships in the Midwest.  Currently, we have 13 locations, 5 service centers, and more than 400 employees pledging the highest standards in customer service.

Why Car Outlet?

When buying a car:

* You want the best value for your money  
* You want a quality car that's reliable
* You want the car inspected by certified mechanics
* You want a guarantee that the car will work
* You want professional customer service
* And you want all of this at a good price  

At Car Outlet, we understand that buying a car is an important decision.  That's why we make every effort to give the best possible service to customers through a great selection of quality vehicles, easy financing, and best-in-class service.  Contact us today to experience it for yourself!

Car Outlet


Dealer Info:


Phone(s):(888) 695-9404
Address:2917 West Irving Park, Chicago, IL, 60618
  • Monday: 10:00 am - 9:00 pm
  • Tuesday: 10:00 am - 9:00 pm
  • Wednesday: 10:00 am - 9:00 pm
  • Thursday: 10:00 am - 9:00 pm
  • Friday: 10:00 am - 8:00 pm
  • Saturday: 10:00 am - 8:00 pm
  • Sunday: Closed

Dealer Info:


Phone(s):(855) 793-5574
Address:4502-4530 S Archer Ave, Chicago, IL, 60632

Dealer Info:


Phone(s):(855) 793-5574
Address:4210 N Western Ave, Chicago, IL, 60618
  • Monday: 10:00 am - 9:00 pm
  • Tuesday: 10:00 am - 9:00 pm
  • Wednesday: 10:00 am - 9:00 pm
  • Thursday: 10:00 am - 9:00 pm
  • Friday: 10:00 am - 9:00 pm
  • Saturday: 10:00 am - 8:00 pm
  • Sunday: Closed

Dealer Info:


Phone(s):(855) 793-5574
Address:2158 N Cicero Ave, Chicago, IL, 60639
  • Monday: 10:00 am - 9:00 pm
  • Tuesday: 10:00 am - 9:00 pm
  • Wednesday: 10:00 am - 9:00 pm
  • Thursday: 10:00 am - 9:00 pm
  • Friday: 10:00 am - 8:00 pm
  • Saturday: 10:00 am - 8:00 pm
  • Sunday: Closed

Dealer Info:


Phone(s):(855) 793-5574
Address:3411 N Cicero Ave, Chicago, IL, 60641
  • Monday: 10:00 am - 9:00 pm
  • Tuesday: 10:00 am - 9:00 pm
  • Wednesday: 10:00 am - 9:00 pm
  • Thursday: 10:00 am - 9:00 pm
  • Friday: 10:00 am - 9:00 pm
  • Saturday: 10:00 am - 8:00 pm
  • Sunday: Closed

Dealer Info:


Phone(s):(855) 793-5574
Address:2629 N Cicero Ave, Chicago, IL, 60639
  • Monday: 10:00 am - 9:00 pm
  • Tuesday: 10:00 am - 9:00 pm
  • Wednesday: 10:00 am - 9:00 pm
  • Thursday: 10:00 am - 9:00 pm
  • Friday: 10:00 am - 8:00 pm
  • Saturday: 10:00 am - 8:00 pm
  • Sunday: Closed

Dealer Info:


Phone(s):(855) 793-5574
Address:4156 N Western Ave, Chicago, IL, 60618
  • Monday: 10:00 am - 9:00 pm
  • Tuesday: 10:00 am - 9:00 pm
  • Wednesday: 10:00 am - 9:00 pm
  • Thursday: 10:00 am - 9:00 pm
  • Friday: 10:00 am - 9:00 pm
  • Saturday: 10:00 am - 9:00 pm
  • Sunday: Closed

Reviews on Car Outlet

 
Estuardo A. | 2015-03-03

Just bought a vehicle from this place and so far so good excellent car and my salesman (Felix) really helped me out as I have the worst credit possible I still left there with a car so I can continue working hopefully I'm not one to have problems as it seems with everyone else apparently. Keep up the good work guys

 
Rafael V. | 2015-02-04

No prices on the cars only the year. So hard to do homework to see if worth it to buy the car. And all the time they want to know how much you make and can afford!!! So very unprofessional I think. So they can then sell the vehicle they want to get rid off instead of working on what you need or want to spend!!! Then when telling of a vehicle being overpriced compare to  with the same vehicles they say they can lower the price 4000-5000! So that made me leave right away! From beginning til the time I left all they wanted to know how much I make! When I was away they tell my wife that they can start the paperwork with her if she wanted to while I was away!!! Really!?! Never going to this dealership again and will be telling my family and friends!!!!! Wish there was a way to put 0 STARS!!!

 
Jonathan P. | 2015-01-18

I don't know where to start. My first and last time I will EVER deal with these people. First time buyer and boy oh boy did they get me good. The car was fine on the test drive and when I got 25mins away from the dealership my lights on my dashboard all go on stop to get food and it starts to idle high. Next day my suspension starts to go out. I called no one wants to help I'm being played like a game of pingpong. I go there they say take it in the shop we will pay for. Hello why will I pay for it after 24hrs if that. So I take it in they keep it for a day and a half. Remind you I work a.d need a car to get to work so I rent a car. They call me saying my car is ready I jump in and still messed up. At this point I'm boiling up I'm calling everyone every number they have no one wants to help so I call and say I just want to know where I can return this truck I got its to much bs I need to pay for a car I can't drive need to pay for a rental to get to work. I can take my daughter to school cuz I'm scared the tires are going to fall off or something crazy. So I get a hold of my collector and he tell me with balls well Wat about ur credit score. I told him fuck my score they ain't no dumb ass numbers worth taking mine or my daughters life. He must not have kids to not see that picture all I wanted to do was return the car they can keep the money I put Down on it. Shit they can even use it to fix that jeep before someone hurts their selfs. Stay away they don't care about there customers. It's all about that SALE

 
Tammy D. | 2014-10-26

i wish i could leave negative stars...this is the worst company to ever deal with......let me start by telling you that if i would have read these reviews before buying my car i never would have!! they sold me a piece of crap car that when i did the report was in multi accidents.....now i have never been late on a car payment however this month i had to be late i called to tell them i would be a week late and they told me they couldn't wait a week for there money...so i told them to come pick up the car then.....the guy said he don't want the car he wants my money.....well then wait the week for it......and he hangs up on me ...i call back and get some dumb ass manager a girl..and she tells me the same thing....starts talking shit about how people like me that don't pay there bills......i mean are these people kidding me...and yiu want me to refer you customers????? now let me tell you that i have had it...you do nit speak to your customers like that !!!!!!!

 
Carmen C. | 2014-09-10

Although I have told them I'm not interested, they have kept calling me. I picked up today accidentally, the manager actually, spoke friendly AT FIRST, when I told him I'm no longer interested, without letting me finish he gave an attitude and interrupted me saying "well, that's all you have to tell us," and hung up on me.

Well, mister, I have told your salesmen that I'm no longer interested and thank God I didn't buy a car from you after the childish attitude you gave me. Another reason to stay away from this place! It doesn't even deserve a star!

 
Edmond R. | 2014-07-09

**********STAY AWAY!!!!!!************

If I could give zero stars I would.
This dealership owns their own finance company, insurance company, auto repair center and obviously their own dealers. They set their own rules for everything and can care less about their customers. They have sky high interest rates and over priced cars. They refuse car fax their vehicles.
I had an issue with my vehicle and attempted to use the insurance they sold me, since they own all the companies they control everything. Their insurance denied my claim and referred me to their auto repair shop that ended up charging me an arm and a leg for repairs with cheap parts. Four years later I finally have my title. Their headquarter office in Irving park was recently burned down and I'm sure it's because of their horrible service to customers.
STAY AWAY!!!

 
Ashley S. | 2014-06-23

I recently talked to one of their employees or someone that promotes them his name is "Jesse". I asked for the name of the company/website so I could look at inventory online and then all these AWFUL reviews popped up. I told him I no longer wanted to work with him because of all the awful reviews. I was expecting him to DEFEND the company he works for and at least lying and saying everyone else is wrong (which is what most businesses do). Instead he preceded to call me "crap" and told me I had "crap credit". Lovely customer service, eh? Uploading pics to prove it. I wouldn't recommend doing any kind of business with them.

 
Frank J. | 2014-05-29

I purchased a car from this place on the 24th of March. i paid a more than the car is worth because my credit isnt that good. they got me financed and i was ecstatic. then the nightmare began. i was called into the dealership multiple times, i had to bring in references, proof of address, pay stubs, etc. now it wouldnt be a big deal if they would have asked me for all these things and then i would make one trip there. no, they asked for these things one by one every few days. so i had to run back and forth to the dealership again and again and again.
i was also told that i had to make my first two payments at the dealership then i would get a payment book....LIE! you have to make all your payments at the dealership. and that takes them at least a half an hour to process, oh yeah, cash only.
 their customer service is RUDE,DISRESPECTFUL, and straight up ASSholes.

DO NOT BUY A CAR FROM THIS PLACE!!!!!!!!!!!!!!!

you have been warned, wish i would have.

 
Christian L. | 2014-04-16

Well, I didn't purchase a vehicle from this dealership but my mom was planning to buy one so she decided to go and take a look to car outlet.
Well I give her a ride in my 04 Sonata with only 35000 miles on it, (well this was about 8 years ago).
When we got there nobody notice us until 20min later, after looking around a guy approach us, and asked us, if we were planning to buy a car, well the answer was obvious, and the second thing he asked us was about or credit score, seriously!!!!
well we found a sonata just like mine, different color, when we asked for the priced and the miles on the vehicle, he asked us if we were really interested at that car before he goes to get the keys, came on!!! I asked myself are you for real!!!
so he grad the keys and the miles was over 100,000 and the price was for 13000, I was in shocked!!!!! than I told him that my sonata with only 35000 miles it only cost me 9,000 and than I believe that the guy got in shock....
After that experience my mom and I we just run away from that place!!!! and never look back!!!!!

 
Marvin D. | 2014-01-23

My name is marvin & let me start off by saying this place is scam I bought a 2003 ford expedition n everything came out to be like 24,000 and my girlfriend is riding around with a brand new 2013 0miles Nissan from their dealership for the same price of wtf I'm paying I'm about to be two years with my truck so I tried to change it for something new an better u know wtf them ass wholes said that I'm not able cause the person who cosigned my shit went bankrupt like bitch aslong as I'm making my payments on time their should be no reason for me to get denied u know what they bring 2000 dollars upfront and we'll get u something new and I just laughed at them never buy off caroutlet people

 
John M. | 2014-01-14

Don't even look to  buy a car here!!!  they are extremely unprofessional and will not stop calling you from the minute they have your number and  days and weeks there after.    Most importantly they don't have the cars they advertise on line and force you to submit a credit app before even looking at their lot.  Shady is too kind of a word for this outfit.

 
Evelyn P. | 2013-10-11

I am currently looking into buying a car and am doing my research, trying to get an idea how much the car I want will be and how much I should save; I definitely do not want to finance the whole thing.

The Car Outlet website doesn't have pricing info, so I provided mine hoping I could talk to someone maybe go to their location and get an idea. Anna called me and completely turned me off. From the beginning of our conversation, she was pushy. I explained what I was doing and immediately she tells me "But you can leave with a car today".

I felt I explained myself 3 or 4 times that I was only doing research and trying to get a price range, and each time her response was we can work with you and you can come in today and leave with a new car. I even told her I don't have a license, I need that first. Her response, "You don't need that to buy a car", ummm but I would need it to drive home.

When I told her for the 5th time that wasn't my intention, she began to say, well saving money is a waste of time because prices change. I told her once again, I wanted to get a price range not a set price.

She then informed me the only way to provide that was to come in because they first have to ask very personal information about me then they can give me prices. In the end I told her that was fine, for now I would go one websites that would give me prices and when I was ready; which wasn't right now, I would go to a dealership.

I eventually hung up on her, if I felt attacked on the phone I could only imagine how they are in person.

 
J P. | 2013-09-27

Someone from this company keeps calling me and leaving messages in Spanish. I have never done business with them, and never plan to.  Also, I do not speak Spanish.

Someone in a car with their information on it was driving on River Road near Higgins in Rosemont yesterday a evening.  Rude, careless, dangerous driver. Should not drive that way with your company's name on your car!!

 
Nelson S. | 2013-08-16

The worse dealer and loans office. I can't wait to pay it off. They are a ripoff. So please think it Twice before getting a car or a loans there Trust me you going to regret it. They don't reflex Your car loans in your Credit. If you want to you have to do it yourself. And all the cars have high miles and they sale it too much brew the  interest are high. Around 19 to 21 %.

 
John S. | 2013-03-01

WARNING
Beware of this company they are treacherous and work with many unfair business practices.
1. They sell to people with no drivers license and consider that ethical because its legal according to them.
2. They have people selling cars to anyone that walks thru the door taking half deposits promising the world after 3 days of no payment they repossess the car
and charge $500 and more to get the car back from them and they do all their own financing.
They charge 26%
My employee paid $22,000 for a car worth no more than $3000 because he has no credit
They are preying on the latin Community and doing this to the whole latin Community.
does anyone care I am not of Latin Decent and I am trying to help him I hope and pray that everyone or someone reaches out for help in putting this  Company Car Outlet
out of business or at least make humans out of them.
Terrible
Buyer BEWARE!!!

 
anthony g. | 2010-11-16

Lousy Service and long wait.Most car's recently purchased need maintenance asap like mine. I have been ther 3 times and either they want you to leave your car for a few days, or they don't have the part and have to order it. I will never buy here again.

 

Car Outlet in other cities (Illinois)


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