CarMax in Atlanta, GA


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On this page you can find detailed information about the company CarMax in Atlanta, GA.

The following is provided current addresses and telephone numbers of all branches car dealer CarMax, and using the card, you can easily locate it visually. Also on the page provides information on dealer CarMax in other cities in the Georgia.

CarMax


Dealer Info:


Phone(s):(770) 734-1123
Address:5399 Peachtree Industrial Blvd, Atlanta, GA, 30341
  • Monday: 10:00 am - 7:00 pm
  • Tuesday: 10:00 am - 7:00 pm
  • Wednesday: 10:00 am - 7:00 pm
  • Thursday: 10:00 am - 7:00 pm
  • Friday: 10:00 am - 7:00 pm
  • Saturday: 10:00 am - 7:00 pm
  • Sunday: 12:00 pm - 7:00 pm

Reviews on CarMax

 
Danielle O. | 2014-10-20

In and out 30 mins. Gave me an offer $500 higher than Nissan of Union City. Thorough and of course they wanted my trade in but no pressure to buy from them or sell. Written appraisal good for 7 days to shop around. No complaints. Derek or Th?? (Asian guy from Nebraska). Randomness I remember about people.

 
Sharon M. | 2014-03-05

I've only gone here to get estimates. I've never tried to actually sell my car to this location so my experience is fairly simple. Every time I've visited this satellite location, I've been in and out within 30 minutes. I take my quote and go. I do think they under value cars most times, but they can be a good starting point when needed.

 
John P. | 2014-02-23

My experience with this Carmax car buying center was awful. Total runaround in so many ways.

Appraisal was fine, not great but fine. Then the fun started with the several admin clerks that paper the deal. Three different contacts with the several guys doing this there, one ahead of time by phone, and two in person visits. Each time, different instructions for how to handle out of state title and the required POA's. On the final day before I needed to fly back out of town, they changed the paperwork rules again. Very similar experience to what Heather P reported; the guy on each following day literally contradicts the instructions from the previous day.  Paper clerk Arthur Ilyabayev the worst there. Avoid him at all costs.

Worse than awful: corporate ought to shut this little out of control satellite office down before it harms their otherwise high profile corporate image any further.  Worst customer service experience I have had in memory. Infuriating. Stay away and keep your car.

 
Heather P. | 2011-05-15

First of all, this review is for the Buckhead Carmax Car Buying Center ONLY.  It is not a full CarMax, just a little shack and a parking lot.

Second, I'm not 100% on why it's the Buckhead Carmax, because aside from being in the same general direction as Buckhead from my place specifically, it is not even a little bit in Buckhead.

Okay, the situation:  Brought my car down here from Chicago, it needed more work than it was worth, I needed to sell it but it was still in my Mom's name.  I went in, and the two guys there couldn't have been more helpful.  One appraised my car while the other scanned the Limited Power of Attorney form my Mom needed to sign, and emailed it directly to her.  They gave me a list of instructions, as well as an offer on my car that was more than fair.

My Mom received the POA in Chicago, signed it, had it notarized and put it in the mail that day.  Two days later, I came back with all the paperwork, the appraisal, and my car, ready to sign the papers and get it done.

Except that they told me they couldn't accept any of it, because the POA was missing the title of the document.  It looked like it had printed slightly askew, but literally the ONLY thing missing was the title of the document that said, "Limited Power of Attorney."  All the information, the legally-binding agreement, signatures, notarization, and dates were there, despite the CarMax agent's insistence that "a quarter" of the document was missing.  (We actually had the original that was scanned to compare it to, and he blindly insisted that a full "quarter" was missing.  Um, no.  Math does not work that way.)

I called my mom, who told me that she had printed the attachment exactly as she had received it.  The guy who emailed it to her originally must have scanned it slightly funny, but unfortunately, he was not there that day and the guys who were there clearly thought I was lying.  They even told me that they don't even email people the POA form, only relenting when I showed them where their co-worker had copied down my Mom's email address, in his own handwriting.

I asked if there was anyone else I could talk to, and they told me that their manager had told them not to accept it.  I told them that this was THEIR fault, and that by the time I got another hard copy in the mail, my offer (void after 7 days) would be void.  I told them that I had now driven over an hour round-trip to them, TWICE, and that it was really starting to become a hassle.  I told them that the signature and the agreement was what was legally binding, not the document title.  

They refused to back down, becoming more and more condescending, even telling me that the notary (a friend of my Mom's) had not done his job in notarizing a document he could not "see in full" and somehow again trying to make it all our fault.

Boyfriend's Dad is a lawyer.  I got him on the phone, and he confirmed that the document was indeed legally binding, being a notarized hard copy of an agreement, whether or not the title line across the top was present.  He said their decision not to accept it was administrative, not legal.

By this point, they were closing.  I said "fuck it," and we drove to the full-service CarMax in Norcross.  They had no problem with any of the paperwork, because it WAS, in fact, all legit, and in 25 minutes I was out the door with a bank draft.  

Seriously, don't waste your time.  These guys don't know what they're doing.  An extra star for the first two guys I dealt with, Rob and Dan, who really tried to make the experience go smoothly and gave me high hopes for a positive transaction.  I'm sorry I didn't come back on a day they were working.

 

CarMax in other cities (Georgia)


Augusta, GA Columbus, GA Kennesaw, GA Lithia Springs, GA