Veterans Ford in Tampa, FL


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On this page you can find detailed information about the company Veterans Ford in Tampa, FL.

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Veterans Ford


Dealer Info:


Phone(s):(813) 962-1100
Address:7201 W. Linebaugh Ave, Tampa, FL, 33625
  • Monday: 8:30 am - 8:00 pm
  • Tuesday: 8:30 am - 8:00 pm
  • Wednesday: 8:30 am - 8:00 pm
  • Thursday: 8:30 am - 8:00 pm
  • Friday: 8:30 am - 8:00 pm
  • Saturday: 8:30 am - 7:00 pm
  • Sunday: 12:00 pm - 6:00 pm

Reviews on Veterans Ford

 
Michael L. | 2015-03-01

Avoid this dealership.  Sales gimmicks all over the place.  We came in with that morning's newspaper and of course the advertised price was no longer available despite us arriving at the opening time.  Also we would have paid more to buy the car outright with cash rather than finance?  I always thought you got a better price by buying outright. Despite all these things, not willing to budge or negotiate at all.  There are at least two other Ford dealers in Tampa and plenty of other options, look around more before coming here.

 
Mike N. | 2014-09-13

Nice class of individuals work here who make the buying experience well worth the trip my Stan was great to work with and so was David. Sales and Finance respectfully.  This was an Internet purchase which makes it more difficult, but their honesty carried the deal all the way through.

 
Jerry G. | 2014-03-22

After carefully searching for other motorhome towable vehicles and coming very close to buying a jeep, I realized that I kept saying "I love my truck but it's not towable, so I....".  Once I gave up the idea of a manual shift, I realized I could get my truck back by buying a new F150.  So, we stopped in Veterans Ford last Saturday, shopped a number of the F150s and 250s, and settled in on one of the 150s that we liked and everything was sorted out about two hours later and we were headed home.  Matt Morgan  was great.  He took us through the features and options that were available and what was on each truck.  We test drove the one we had picked out.  I wanted to add a bed liner to the truck.  That was no problem.  I returned a few days later and had my truck back after an hour.  
I asked a question about towing the vehicle and whether the odometer turned.  They didn't know the answer but by the time we were ready to leave, they had it for me.
Sales:  great   Service:  great.

 
Huy T. | 2013-11-10

This is an old time car dealership where they are still trying to use tricks and games to sell cars. You have to know exactly what you want and how much you want to pay for it before you ever even of thinking dealing with this dealership. I bought an used car here, and here are some tricks and games that they used:
1. "We did pricing research for you". They would show you pricing reports from KKB, NADA, Auction Value... with the exact VIN number that show the vehicle is worth thousands more. Look closely, they checked every single options under the sun to bring up the vehicle values.They even checked CPO (Certified Pre Own) on my non CPO used vehicle.
2. Over estimate the tax and tag, and they want to negotiate on the out of the door price. This trick is hard to spot. The actual tax and tag are cheaper, so more money to the dealership. You only see that in the final Sales Contract.
3. They charge junk fees: dealer fee ($699.95) sure, document handling fee ($199.95), Private Tag Agency/Electronic Filing fee ($40.00)

Do your research and do not trust the salesperson. Good luck!

 
Leslie A. | 2013-09-29

The people there are nice, especially Theresa and the young man from Hertz. Travis needs to be a little more friendly. I usually always have to bring car back not fixed properly. Already back in shop for same thing check engine light. Should wash cars after service that would be nice.

 
Cathy J. | 2013-08-05

This experience went from being a one star review up to a four. My husband was in the market for a new truck, so after visiting another Tampa Bay Ford dealership, we decided to check out Veterans Ford when I saw they had the color/style truck in inventory that we were looking for. I thought it would be simple. Is the truck available? Can you match the price of the truck we viewed at the other dealership the day before? If so, great! Then we have a deal.

Unfortunately, the salesperson we were given was the most abrasive, unprofessional and dishonest associate I have ever experienced. And I work in sales! This salesperson seemed very unwilling to work with my husband and I. At first she seemed unwilling to work with us on the price, even though there was no difference between the truck she found for us and the one we had viewed the day before. And she was too lazy to find out why it was more, she simply flung the paper down and told us to try and figure out the difference. Um, ok...isn't that your job!? Her math was extremely fuzzy and made no sense. It wasn't until the sales manager, Jerry, came over to help that things finally started making sense and a deal was reached (Jerry found thousands more in incentives for us that she conveniently left out).

The salesperson told us that the truck was located at another dealership in Tampa, so a dealer trade was going to be done the following day. Perfect, no problem. We signed all the paperwork, they took my husband's car and gave us a dealer car. We were happily on our way. However, the following day, we did not hear from our lovely sales associate until 3:30 when she then informed us that the dealership wasn't giving up the truck. Um, what?? Wasn't this arranged the night before? She then called back and said the truck was in transit from palm beach county. So, there never was a truck in Tampa, and it's now coming from palm beach county? And we weren't getting it that day? No. My husband uses a tow hitch for his job, and he was unable to work since the dealer had his other truck! When he insisted over the phone that we needed a truck that day, she had the audacity to try and sell him a demo that had 5,000 miles on it after laughing the day before saying she would personally never purchase a demo. My husband then spoke with Jerry who was extremely apologetic and told us to come in (mind you, this dealership is over an hour away from our house).

We arrived at the dealership, and Jerry greeted us right away. He apologized profusely and put us in the hands of Harold who was so kind and helpful. He ended up showing us a truck in the color we wanted, with a better engine and even more options than we had in the other truck. If the salesperson from the day before hadn't been lazy and actually had an ounce of sales skills in her, we could have walked out with that truck that night! But Harold worked out a deal for us, ran the numbers and showed us that this even better truck was completely in our payment range. Great, we have a deal!

Jerry and Harold really turned this experience around for us, and I want to thank them for going above and beyond in giving us a great deal, staying past closing time and making sure everything was perfect. In the end, even though it was a hassle and a headache, we ended up getting a nicer truck that we are completely in love with, and the commission went to a much more deserving sales associate (that was part of our deal, ha!). Don't hesitate to visit Veterans Ford, we ended up getting good service, it's a nice, clean facility with plenty of inventory, and they gave us a great offer for our trade-in. Just whatever you do, avoid the short, burly obnoxious female sales associate who's name rhymes with Mickey!

 
Patrick K. | 2012-01-20

My wife and I bought a new Ford Edge and we are very happy with the sales and the service. They take care of it all. the Sales force was very helpful and the service department has been excellent. The only thing I have issues with is the voice activated system that still needs another upgrade.