Vista Volkswagen Bmw in Pompano Beach, FL


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On this page you can find detailed information about the company Vista Volkswagen Bmw in Pompano Beach, FL.

The following is provided current addresses and telephone numbers of all branches car dealer Vista Volkswagen Bmw, and using the card, you can easily locate it visually. Also on the page provides information on dealer Vista Volkswagen Bmw in other cities in the Florida.


Dealer Info:


Phone(s):(305) 940-1226
Address:700 N Federal Hwy, Pompano Beach, FL, 33062

Reviews on Vista Volkswagen Bmw

 
Consumer R. | 2015-03-15

Hated it...a bit of an underestimation.

Service:

I anticipate that I may pay more at a dealership, but I do not expect to be outwardly lied to and ripped off. I tried every avenue to get an explanation and let them redeem themselves, but even after receiving a call from my VW corporate ( after my complaint ) they did not contact me.

I checked my VW in for several issues. I had a carmax warranty which they honor. The main issue, gas spitting out of my tank, was an issue they insisted I created by putting debris in my tank. They also said they attempted to get it covered under warranty, but they insisted the claim was denied. It was going to cost me $1200 for the repair. They also said that one of the other minor issues would require me paying another $100 plus to look at it, the factory radio that didn't work and needed replaced under warranty. I had to speak to the manager to have them cover that under the initial deductible fee. Their reasoning...they have to take the radio out so they wanted more money from me.

After VW service blamed the warranty company, I contacted the service manager at CarMax who looked into the situation. After some research he discovered it was a common issue that VW had to have know about....carbon filter chipped away in gas tank...or something like that. VW just insisted i needed to pay to have the tank replaced.

CarMax found the real issue, got it covered under the deductible I paid at VW and made sure my rental car was covered. They also found a break leak that VW had missed ( even though they had included other bogus repairs that I didn't check it in for ) and they found it the gas tank claim was never submitted to the warranty company. That was just a lie. It was never even attempted. CarMax took a day or two. VW took about 5 days and then I had to deal with CarMax after, where I could have had everything done at CarMax in one stop and without hours of calls and frustration while I am at work.

I will be reporting them on rip-off reports, yelp and any other place I can. They are the deplorable and you shouldn't trust anything they tell you. Before contacting VW corporate I spoke to the service manager and GM and both gave me the run around with no straight answer. The GM asked shocked and said he would get back to me, another lie.

Sales:

After reading a recent article on leasing vs buying and before I knew the service quote of $1200 was a scam, I checked out my options for leasing a new VW, before i knew they were con artists.

They basically told me i qualified, but due to the upside down loan on my current vw, they couldn't take the car in trade. the sales manager came out to con me personally and alluded that I should ruin my credit and let that car go into default and to sign a lease. They wouldn't tell me what my credit score is and they treated me like a moron with lectures about gap insurance, which I already have. I am so glad now that I didn't qualify.

I have had many VWs in my life, but I would never ever put trust in this dealership. DO NOT DO BUSINESS WITH VISTA VW. They are trained to rip you off.

 
christy m. | 2015-02-23

They are the epitome of 'sharks' in this place. They are conniving and will tell you anything to make a sale.  That's not even going into the horrendous customer service the management offers. Do yourself a favor and stay away, you will be glad you did. There are plenty of other dealerships around.

 
Stefani H. | 2014-12-12

Stopped in while running errands. I guess I wasn't dressed appreciately. Walked around showroom and even sat in a car. Not one person acknowledge me. I guess I won't be buying a new car from them .