Mercedes Of South Orlando in Orlando, FL


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Specialties

Mercedes-Benz® of South Orlando has a great selection of new and used Mercedes-Benz vehicles in the South Orlando area of Florida. We strive to put our customer first above all else.

History

Established in 2004.

Mercedes-Benz of South Orlando opened at it's current location of 4301 Millenia Boulevard, Orlando, FL 32839 in 2004. We are dedicated to giving you the best level of service so please let us know how we're doing so we can continue to better serve you.

Mercedes Of South Orlando


Dealer Info:


Phone(s):(407) 459-8975
Address:4301 Millenia Blvd, Orlando, FL, 32839
  • Monday: 9:00 am - 8:00 pm
  • Tuesday: 9:00 am - 8:00 pm
  • Wednesday: 9:00 am - 8:00 pm
  • Thursday: 9:00 am - 8:00 pm
  • Friday: 9:00 am - 8:00 pm
  • Saturday: 9:00 am - 6:00 pm
  • Sunday: 11:00 am - 7:00 pm

Reviews on Mercedes Of South Orlando

 
Kirsten L. | 2015-04-22

The service was friendly and very willing to help! My friend got his car serviced and we were honestly 30 minutes late but they were still accommodating! While waiting for the car several of the staff walked up to us offering help and gave us insight to many of the displayed cars. They even have free cold water bottles by the service area! Nice and relaxing atmosphere.

 
Cel S. | 2015-04-04

Wow!  couldn't understand this sales Representative rude and disrespectful even my daughter notice she's only 9.  Will not be doing business.

 
Yanti S. | 2015-02-02

It's always easy breezy when you're working with Mr Chris and always pleasant.  Ty!!!

 
Kalvin K. | 2014-06-07

Very helpful staff.  I was looking at various cars to see how I fit in them and they were more than willing to help me out!

 
Randy P. | 2014-03-07

I brought my MB 2009 CLK350 in for a free service inspection that I found a free coupon on their service website page, plus I had a schedule A performed. Danielle was my Service Advisor and she did a wonderful job of keeping me informed on the status of my car as I elected to wait at the dealership. John, the Tech who performed the work, discussed the procedure to me and other helpful tips to keep my CLK350 running in top shape like using original MB parts like the oil filter that was pervious installed before I purchased the car was an aftermarket one that had started to crush in and fail and would have allowed the oil to bypass the filter. It pays to listen to the experts. I am very satisfied with the personnel at this dealership who have been nothing but very friendly to me. From Kathy and Bianca whom I had the pleasure to also meet and chat with, show that this dealership has personnel who show interest in the customer more than just because you are getting your car serviced there. To the Management, please keep up the good work and you will have a MB customer for life.

 
Steven B. | 2014-03-01

Christopher Overmyer is my service advisor. He's outstanding. He has intimate knowledge of Mercedes automobiles. And he gets the advice right every time. I recommend him highly.

 
Megan L. | 2014-02-14

Just had an excellent buying experience. If you go ask for Jorge. He is the best. Great dealership

 
Kimberly K. | 2013-11-21

I thought my issues were resolved as a I had a meeting with this dealerships GM and Service Manager days after this post and I was going to post something nice on this site

However, due to my negative post this dealership is refusing to service my GLK 350 as the check engine light has come on for the 6th time.  

The dealership has decided not to service my vehicle even though it is under warranty

Apparently if you express your opinion and it is not what the dealership wishes to hear customers will be punished by the dealership mgmt by them refusing to service vehicle even though they are under a manuf. warranty.

 
Arnold S. | 2013-11-11

I travel a lot for work, so I've had my C300 serviced at many different Mercedes service centers -- Las Vegas, Santa Barbara, Newport Beach, and most recently South Orlando.  Hands down South Orlando beats them all.  Chris is one of the service managers and he is a consummate professional -- courteous, amiable, and gets the job done, fast.  All the support service guys, drivers, etc. are all also excellent, super nice, real pros.  

Highly recommend Mercedes-Benz of South Orlando!

 
anonymou s. | 2009-08-14

My second bad experience. both times Lori will not pick up the phone or call me back with requested status updates, maybe an email every 4 days. No customer service or sense of urgency whatsoever. Car has been there 6 days and i don't even have an estimate. The only reason i brought it for a 2nd time was the hope that they could again fix the same issue i brought the car in with the 1st time. Absolutely horrible.

TWO DAYS LATER I was told the car should be ready today. When i tried to call, i was hung up on by receptionist Bianca Heap after asking her if there was anyone who could help me get the status on my vehicle and having her transfer me to multiple numbers where no one answered. Lori is nowhere to be found and not answering phone calls or emails. I called every service manager, including the director down the line and not one of them can pick up. They have terrible reviews all over the internet that i should have read!!

 
lAy O. | 2009-06-26

I always thought buying a Mercedes meant excellent customer service and first class but they proved me wrong. our car just went out of warranty and we happened to be on vacation and it breaks down so we call up Mercedes: "sure bring it in". Being a female who really don't have experience working in a shop or anything of the sort seemed to know more about the cars then the employees. So to make it easy for them i let them know "the car is misfiring i called my mechanics cell phone back home and he said its probably an engine coil." I should have walked out then but we were on vacation and kinda stranded. Not only is the car outta warranty but they have an enterprise that only rents Mercedes so that was another 80 bucks outta pocket.

Six hours later we get a call saying they have read the diagnostics but they need us to authorize more work on the car to figure out the problem. After playing phone tag to Mercedes and my mechanic for 2 hours trying to figure out what exactly work they were doing we got so mad we told them to put it all back together. He then decided to tell us the problem and the price for he was just holding out for more money and labor.

It was an engine coil in cylinder 4 cost $62 for the part and $250 in labor for something i already told them.

So we pick up the car finally at closing and it takes the receptionist an hour to check us out. There very efficient rental car turn in system is throwing the keys in a drawer all day. So we get to stand there while the biggest idiot who has no idea what planet she is on try's to put the keys in order of what car they belong to and numbers on a check list before she can get to us.