AutoNation Chevrolet Airport in Orlando, FL


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On this page you can find detailed information about the company AutoNation Chevrolet Airport in Orlando, FL.

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AutoNation Chevrolet Airport


Dealer Info:


Phone(s):(407) 857-5700
Address:5600 Lee Vista Boulevard, Orlando, FL, 32812
  • Monday: 9:00 am - 9:00 pm
  • Tuesday: 9:00 am - 9:00 pm
  • Wednesday: 9:00 am - 9:00 pm
  • Thursday: 9:00 am - 9:00 pm
  • Friday: 9:00 am - 9:00 pm
  • Saturday: 9:00 am - 8:00 pm
  • Sunday: 11:00 am - 7:00 pm

Reviews on AutoNation Chevrolet Airport

 
Ryan K. | 2015-02-02

Amir was fantastic, he gets 5 stars, I encourage you to ask for him by name. The dealership overall gets 3, here's why: my wife and I originally went in with a price from the website true car on a used vehicle that we were happy with. However despite this we were then given a very overpriced price that included upholstery protection, theft protection, and a $700 dealer fee. True car's whole marketing point is that they show you the hassle free price without any junk fees added.

I am thankful that Amir stepped in and gave us an solid price after some negotiation after the original salesman didn't like that I was blunt and told him that adding these fees was crap and not how customers should be treated.

 
David K. | 2015-01-29

I'll start off this review on a positive note. I made it into this car dealership without being bombarded by a thousand salespeople. In fact, my experience was to the contrary, as it didn't appear anyone was interested in why I was there. I had to walk up to the sales desk where I found a manager and a salesperson talking.

I told them I wanted to see the new Colorado, and also see what else they had in terms of rebates on 2014 leftovers to absorb the massive depreciation of my 2 year old Cadillac, since the GM recalls pretty much tanked the value of all their vehicles, I figured the only way to get out of a GM vehicle is to unfortunately get into another one. My salesperson asked me if I wanted an extended cab or a crew cab. When I said extended he led me outside and showed me a base model truck. I explained I wanted more features and he said that would have to be the crew cab, which he then took me to. The crew cab Colorado, the only other one they had, was all the way in the back which felt like miles on this cold windy day.

It didn't take me long to realize the Colorado wasn't a good fit for me. I then asked him if he had any leftover 2014 Silverados, and he brought me over to a used one. I had to clarify that I wanted a new 2014 that hadn't been sold yet. He said that they didn't have any more as we walked over to the 2015's where there just happened to be a new 2014 sitting amongst them, however it was a work truck dressed up with rims to make it look fancier with no other features, not even bluetooth. Once I concluded they didn't have anything I wanted, I tried to leave. Then came the "let me check with my manager" line, who suggested that a 2015 might absorb my negative equity. I test drove a 2015 Silverado out of frustration, knowing there was no way they would be able to keep my payments the same, and then had to wait another 30 min to give them all my information and have them call for a payoff.

I finally got up to leave as I was getting tired and hungry. Another sales manager followed me out, along with my salesperson, to look at my car. He took pictures and said he would send out my car pics and info to various dealerships to get a bid and that I should have a trade value and cost breakdown by the time I got home. That was on Tuesday. I just received it today, Thursday at around 6:00 p.m. On the price breakdown there were added profits such as "Appearance Protection" for $499 which is likely just a wax job, and "Theft Protection" for $299 which is usually just the VIN number etched in all the windows and nothing more. Neither of these services are worth the prices they charge. Then you have the $699 dealer fee, so in total, $1400 of added profit that is not necessary. American manufacturers get enough kick backs and government cash that they should be selling these cars for next to nothing.  

Because there were no "vultures" attacking me as I got out of my car, and there were no blatant price markups, they earn two stars, but just barely.

 
Pam S. | 2014-10-28

WORSE CAR dealership EVER. Every sales person says they will call and never do. Even Ian McKenzie said he would follow up and never did. Do they even sell cars there is my question. Horrible place. Will take our business elsewhere!

 
Jose D. | 2014-08-23

Everything was great with the exception of the courtesy transportation.  DUDLEY was perfect, but the car is in bad shape.  As a consumer, I was bringing in my paid off HHR for the recall, this was a great chance to showcase through the courtesy transportation a new car that would make me buy one from you.  The current car made me nervous, I thought we were going to breakdown on my way to work.  Again, everything was great, but you are missing a great opportunity for new customers.

 
Albert P. | 2014-04-17

Great place for service. Good prices on oil change.

 
Austin R. | 2013-03-24

When you first arrive for service there is someone waiting for you. They take an ample amount of time listening to the issues you are having (with your car).

The waiting area is quite nice. They a plethora of magazines to read, a nice big screen tv, complimentary water and coffee, and even a kids room with Disney movies, which I was tempted to watch; who doesn't love The Lion King?

The service took slightly longer than I had anticipated, but I arrived before my appointment and there were a couple extra issues that were found and had to be addressed. The prices were accurate for the service, and they even checked on some other parts of my car that I was having problems with, all for free!

Kudos to all the staff over there; finally making the act of car repairs bearable.

 
Ross M. | 2013-01-03

It took a darn long time to change the oil and rotate the tires on my moms vehicle. She was in town visiting for the holidays and needed to get this regular maintenance to ensure a good safe drive home. It was not crowded, and a few factors that made this regular service take so long may have been out of their control, but it was a major pain and a little bit of extra hustling and awareness on the part of Courtesy Chevrolet would have been a huge Courtesy to us!!!

So we pull into the lot after dropping my brother off at the airport. Some contractors work truck is being towed, well actually just starting to be towed. The tow truck driver is just lowering the flat bed. We are first in line and over the next 15 or 20 minutes of us sitting behind him and waiting traffic really started to pile up. Some of the smaller cars squeezed between the flat bed and the other parked cars that were up for sale, but there was no way that my moms Tahoe could have made it. The service guys should have been more aware and realized there was a back log of cars because of the tow truck driver blocking traffic. They should have either helped the town truck driver, told him to hurry up, or moved some of the cars for sale to make room for vehicles to get around. They were unaware or just plain careless. The tow truck driver was just lolly gagging with a cigarette in his mouth.

So finally that eternity was over. The man working the service department was very nice. He apologized for our wait... (he should have fixed it 15 minutes earlier or at least done something to acknowledge us. Oh well. Only 1.5 hours of waiting and we could get out of here.

Luckily they had free popcorn and Finding Nemo on in the waiting room. I actually got pretty into the movie, even though I had seen it many times before.

I also spent some time browsing the parking lot. Some of the prices for the Cruze were not half bad. I have been kind of keep track of them since my last service (because it was my free rental and I really enjoyed driving that little 6-speed manual around and I am convinced it gets better gas mileage than my 5-speed Aveo...and on that note, my fiancee is angry I won't stop driving a stick, she hates them, but I think they are just more fun and a 6-speed is way cooler than a 5-speed, it has a whole extra gear, GOD I WANT A CRUZE, I HATE MY AVEO!!!!!). But anyways, yes they had pretty good prices, but bot the best section. They had a lot of Cruzes and Sonics, but not many Malibus or Impalas or Camaros. They had a lot of Equinoxes but not many other trucks or SUVs. At least that is how it seemed on the day I was browsing the parking lot, inventory is always changing.

But 2 stars it is! They are either unaware or careless, waiting that extra time for the tow truck to move was no fun. They sat around on their butts!!! The prices are pretty good, but the inventory could be better.

 
Jeff K. | 2011-11-16

This is where we take my fiancée's car for warranty service.  I like it when things are simple, and they do a pretty good job at making things simple.  Pull up, tell them what's wrong, hand them the key, and they'll get back to you on what they find. If it's going to take a while, they'll get you a free rental from right down the street.

I'll cut them some slack on the waiting room since they're undergoing a remodel at the moment. It's pretty sparse right now but at least there's coffee.

My only problem on our latest visit is probably more of an issue with the narrow scope of warranties in general, rather than this location: her car had a slow oil leak that dripped onto the serpentine belt, requiring its replacement.  The parts and install to fix the oil leak were covered under the powertrain warranty, but the new serpentine belt and installation (required BECAUSE of the oil leak) was not covered.

Otherwise our experiences here (thankfully few and far between thus far) have been positive, with friendly service staff and a pretty quick turnaround.