Williamson Cadillac Buick GMC in Miami, FL


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Specialties

Williamson Cadillac Buick GMC is one of the leading dealerships in South Florida. Founded over four decades ago, the dealership specializes in American luxury brands. Over the years, Williamson has built a loyal client base, in fact, a large portion of the business comes from existing clients. The owners are very involved in the vision of the business and also within the community.

Williamson Cadillac Buick GMC


Dealer Info:


Phone(s):(786) 453-5409
Address:7815 SW 104th St, Miami, FL, 33156
  • Monday: 9:00 am - 8:00 pm
  • Tuesday: 9:00 am - 8:00 pm
  • Wednesday: 9:00 am - 8:00 pm
  • Thursday: 9:00 am - 8:00 pm
  • Friday: 9:00 am - 8:00 pm
  • Saturday: 9:00 am - 6:00 pm
  • Sunday: 11:00 am - 5:00 pm

Reviews on Williamson Cadillac Buick GMC

 
Julio G. | 2015-04-22

Great affordable service!! #1 in car service for your Cadillac.

 
Jessica K. | 2015-04-09

I have the privilege to have Mickey attending me when I arrive. He is phenomenal and I truly only go to this center because of the utmost customer service he provides. I trust him, and that is hard to do in today's day in age. I also would like to say Mr. Yee takes excellent care of my car, not a scratch or dent unlike a last visit that was not so pleasant but because of the great customer service provided, it all got squared away. I want to thank these men for how well they treat their clientel and Williamson Cadillac for having these outstanding men as part of their team.

 
Stephani N. | 2015-02-03

Williamson Cadilllac promised to take care of my car return to BMW, but few months later I received an invoice for my BMW that they promised to return an take care of if I purchased a car from Williamson!

Make sure to get everything in writing, I am not happy!

GO TO CORAL CADILLAC!!!!

 
Maria H. | 2014-08-05

Smooth sailing with Robert Garcia. He listened to my needs and directed my attention to three vehicles in both my interest and price range. I selected one of them but the color I wanted was not available in town. Mr. Garcia did not push for another color, instead he told me he wanted me to be satisfied with my color choice so the next afternoon he drove the desired car to my doorstep all the way from Naples. Then he sat with me inside the car and walked me through all the digital components the car offered until I understood and had everything hooked up to my liking, and I am no techie. Now, is that service or what?

 
Kimberly K. | 2014-06-20

Absolutely amazing! the service is like a five-star resort. Very professional. Very efficient. Very thorough. Highly recommend

 
Michael A. | 2014-02-20

Their Internet department needs to learn how to follow simple instructions. They lost a deal today

 
Stefan B. | 2014-02-11

Very satisfied with the service and the attention to detail, I'm extremely satisfied with my '14 Sierra My salesman Yorny was the best, and Mr Robinson in financing made it possible. I will recommend this Dealership with out any hesitation.
J Basilio

 
Mya G. | 2013-12-30

AMAZING Dealership.   The owners really have the best of the best working there.   I'm so glad they now have GMC & Buick as well.    I bought my GMC in Delray and needed service and have been going to this dealership for 8 years now.   Incredible service advisors, managers.   I can't wait to buy a new car and give them my business, but in the meantime if anyone is looking for Cadillac, Buick, GMC I wanted to spread the word.   The customers stay for years and now I know why.  All the service advisors are awesome except for the one that came over from the Cutler Bay GMC dealership.  Good luck !!

 
Melanie K. | 2013-10-06

A little over a year ago I relocated to Miami. After driving my Hummer H3 from Ny to MIA . When I got to MIA I kept hearing a rattling noise from the truck. I was recommended to go to Williamson. So I get to the service area bright and early, and I'm given my own customer service tech (nice guy Mike).  Now I know I really don't have issues with my vehicle because I had a check up before I left NY. But anyway after waiting 3 hours I was informed of all my vehicle ailments including needing new rear brakes?! So them being the experts an $500 later, and a loaner car, I let them do the repairs. I really don't use the Hummer much and in about 3 months, every time I braked my car would do a jerking movement. So back to Williamson I go? After waiting this time 2 hours, I was told my rear brakes were warped. Fine $250 to repair. 3 months later same issue, back to Williamson, this time my front brakes are warped and I need a whole new brake rooters and pads??? And it was going to cost $450!!!! Are you kidding me??? I almost went postal. Low and behold it was a error on their part and ITS ONLY GOING TO COST ME $150... So now it's 5 months and it's happening again??? Are you fukin kidding me, I'm dreading going to this place again and paying for something that shouldn't be happening. Yes I'm a gluten for punishment....Customer service techs are aces, but I can't say much for their mechanics? That's what you get for bringing a Hummer to a Cadillac dealership!!!

 
Carolina G. | 2013-09-25

I just had the best car buying experience ever... and I've owned plenty of cars so that is saying a lot.  Adolfo Solorzano and newcomer Kenneth Alvarez were incredible to work with.  They listened to all my needs in terms of the car I was looking at and were never pushy.  
In the end, I got exactly what I wanted and I am one extremely happy customer! I would definitely recommend them if you are looking to buy or lease a new vehicle.
Also, Adolfo  went through every feature of my car after the purchase and taught me to use everything (which was a lot!) so for that I am also thankful.

 
Marcos G. | 2013-09-05

Mark, as the general manager of Williamson, what words would you use to describe a person who has tried to steal from you after you have given their company over $30,000.00?

Also, while you have called into question my credibility-- which is curious considering it is your employee who is accused of stealing-- what you have not done is explain why this person tried to charge me more than 4 times what the service was worth and advertised.  

Using your logic, if someone's credibility is called into question because he uses the words "scumbag" and "slime ball", then what happens to a person's credibility when he tries to charge someone $179 for something that, according to a sign on the wall, costs $39? Riddle me that one.

Mark, I emailed you these very questions and never received a response. I did, however, receive a response from GMC's main office apologizing for your employee's slimy actions and for your calling into question my credibility. They also offered me money, the amount that your employee tried to steal from me.

What I would like is not money or your contact information or your misguided attempts at undermining my valid complaint. What I would like is for you, on this public forum, to:

1) explain why your employee tried to upsell me, which is a euphemism for "steal",
2) explain whether your service department personnel are paid on commission,
3) answer whether upselling service clients an institutional practice,
4) explain what will be done to the serviceperson who did this, and
5) explain what you intend to do to make this right with your customer other than question his veracity and remain quiet when he contacts you

 
Private A. | 2013-07-09

Bought a preowned CTS there in 2005 and leased a 2013 SRX last year got good deals both times. Service Department is great, the dealership has worked with me on pricing and has even done work "on the house" when they agreed the problem was on Cadillac and not me. Mike Sutherland is very professional in Service and Rick Valentine in Sales.

 
Chris M. | 2013-04-12

Always friendly and efficient

 
Elliott Y. | 2013-01-09

Quite happy with this dealership.  Good Lord, so many dealerships are horrible.  These guys are so professional it just defies belief.  Highly recommended.

 
Ken P. | 2013-01-01

I recently brought a 2013 Cadillac srx here and it was the best car buying experience I've ever had. The thing that impressed me the most is that the guy working In the finance department bent over back wards to get me the best financing avilable. And I'm really happy with my new 2013 Cadillac srx. I will definitely return to this dealership for my next car purchase.

 
Andy D. | 2012-12-06

Williamson goes out of there way to accommodate the customer, I've been very pleased with there service and especially pleased with their service department. The service advisors are very professional and efficient.

Buying a car and maintaining one can be a very stressful event, the people at Williamson make it a just about stress free event.

 
Victor F. | 2012-08-06

Take my care here for service for the complicated things. They are very nice. The service is ok. But they do a good job when fixing your car.

 
Andy H. | 2011-12-28

Best car buying experience ever! Live in Broward. Have always been impressed by Williamson's generosity, especially with the National Kidney Foundation of Florida.
Made a deal and all I asked was the car be ready, paperwork be ready and I sign and drive. I was out in my new ride within 30 minutes. Would have been 5 but Luis insisted on setting up my phone and walking me through the stuff I needed to know. He had it all together.
Mark and his team are fantastic.
Love the ride. Thank you!

 
Chris C. | 2011-02-04

My family has been buying cars from Williamson since the early 90s.

Up until my last visit I would have given them 6 stars every time, but this last stop was unacceptable.

We didn't get three steps in the door when we were jumped by a salesman (Wish I got his name now for the review).

We told him we didn't need help, but he followed up, mouth going a mile a minute. That didn't bothered me too much, I mean he's a salesman, if he stops talking he drowns, like if a shark stops swimming.

What was unforgivable was when we got to a truck we wanted to look at. He leans on the side of the truck, and started tapping both hands (with multiply rings) on the paint.

For the non-car-nuts if a car is dusty or dirty and you lean on it, rub it, tap your hands on it; you cause that dirt to grind into the paint, which makes micro-scratches.

For a car salesman to do such a thing is just plain wrong, if he is willing to damage the car he is trying to sell you, he doesn't respect the car, or the customer.

 
Cynthia M. | 2010-04-06

Every car leasing experience I've had has been an ordeal.  This year's experience was no different.  First there was the drama in selecting a new car now that my favorite, Saturn is no longer in business.  Then I had to agonize over the anticipated increase in my monthly payment.  Next, I had to agonize over the color choice.

I know, these are all "nice problems" to have when you end up with a shiny new car.  But I don't have time for this crap.

After shopping around, I noticed that my salesman, Jermaine Chambers at Williamson was trustworthy.  I knew there was a lot of "puffing" in his tactics, but I also knew he was being as "straight" with me as he could in his position.  He was not pushy.  He really listened to my needs and my boundaries.  He worked to stay within my comfort level.  

The deal went south due to innoncent human error (I choose to give them the benefit of the doubt).  But Williamson's management stepped up and worked dilligently over a 72 hour period to make it right.  And work hard they did.  I feel even more confident now that I will get good service from the dealership if I ever need to take my new car in and have any other issues.

Former Saturn owners -- take advantage of GM's incentive programs and get yourself over to Williamson to shop for your next car!  You'll get non-pushy salespeople and excellent service.

 
Kb k. | 2009-08-10

just bought a car here and number one - ron peoples, our salesguy, in particular was a gem.  not pushy in any way, helped us save money, actually answered his phone, just a nice guy.  definitely ask for him - he rocks!

on top of a killer deal, i loves me a 60 month 0% apr.   yes, they are offered.  and even better, they really have them available!  can't beat it.

we purchased a "brass hat" car - used for a couple of demos, had 500 miles on it.  no biggie, though there were a few things amiss... needed a good cleaning, an inside light was out, one of the front fenders had (barely) popped out of place, there were a couple of scratches, that sort of thing.  when we got it back from the repair shop, the scratches had been addressed, but the areas around them were not so lucky.  buffed just a tad too much.

when we took it back in, they offered us a new paint job!  at the dealer, that's pretty impressive just to keep us happy!

while it took more trips and longer than i would have liked - but when is buying a car simple? - i was really pleased with the service.