Palmetto57 Volkswagen in Miami, FL


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Specialties

Palmetto57 Volkswagen in Miami, South Florida  is your Ft Lauderdale area VW dealer with the most. Our selection of new and pre-owned Miami Volkswagen cars and SUVs is second to none. We love our customers and believe that honesty is the best policy -- and we invite you to come and see for yourself why Palmetto57 Volkswagen stands out above the rest of the Miami Lakes Volkswagen car dealers. Visit us to find the Volkswagen vehicle of your dreams.

History

Established in 2012.

Established in 2012 Palmetto57 Volkswagen is built on making the car shopping experience an enjoyable one. From the Showroom to Service we provide customers an atmosphere that feels welcoming. We hope you come by and give us a visit whether you're purchasing a new or pre-owned vehicle or getting your vehicle serviced, we welcome you to Palmetto57 Volkswagen.

Palmetto57 Volkswagen


Dealer Info:


Phone(s):(888) 858-4513
Address:16825 Northwest 57th Ave, Miami, FL, 33055
  • Monday: 9:00 am - 9:00 pm
  • Tuesday: 9:00 am - 9:00 pm
  • Wednesday: 9:00 am - 9:00 pm
  • Thursday: 9:00 am - 9:00 pm
  • Friday: 9:00 am - 9:00 pm
  • Saturday: 9:00 am - 9:00 pm
  • Sunday: 11:00 am - 7:00 pm

Reviews on Palmetto57 Volkswagen

 
Jeniffer L. | 2015-03-28

Well I'm finally updating: after another long battle and complaining and wasting plenty of gas ....I finally got my money for canceling those cursed warranties. They didn't bother reimbursing me ANYTHING for that crock of a "112 point inspection" that I had "received" when The car finally broke down AGAIN after I got that "service" and my many complaints and then claiming that the inspection would resolve it. Not one email or phone call. So that's $800 bucks down the drain. But besides that, I am beyond happy that I got rid of that horrible, cruddy Volkswagen and getting this horrible dump they call a dealership and jokes of management out of my life. I feel pity for people who advertise that they bought anything from palmetto 57 on their cars and tell them good luck and warn them of the suffering I endured. The owner does not care because he didn't bother responding to me, so him saying "he cares" on those advertisement commercials is a crock. So remember you'll buy a car from here and trust me it will start falling apart and they'll make sure you suffer regardless if it is something that the manufacturer should cover. I've lost so much money and time because of these people. I give you the greatest warning I could ever give in this world STAY AWAY! You will thank me later!!

 
Marvin L. | 2015-03-09

NEVER FINANCE A VEHICLE FROM THIS DEALERSHIP!!!!!!!!!!! BEWARE STAY AWAY!!!!!

This place is completely disorganized. I went in to service my lease and inquired about financing the vehicle. Ended up financing because my payments went down drastically. Financier did paper incorrectly in November 2014 and till this day March 2015 still incorrect made two payments at the dealership because of this issue. And VW credit never received them they show me 30+ days past due and Yoni the finance manager assured me that a payment would be sent 2 weeks later nothing was ever sent.

If you like having to go see people at a dealership who care about nothing but commission and will forget what you look like and will never resolve a problem they started , well then walk right into this giant orifice of cow crap they call a dealership.

I even emailed the owner and contacted the general manager and no one calls back.

I rather step on a nail then buy anything from these people ever again.

The only reason I put a star is because I have to.

 
Carla M. | 2015-03-05

Horrible experience ever from a VW dealership! On my way to work, my window goes out so I call
Ahead to see if it can be fixed and if a shuttle can be provided so I could get to work. The advisor assured that a car could take me to work.
I get there, they take in my car and I had to wait to speak to advisor. Advised that car will be there in 35 mins, I immediately call my supervisor. Sales man tries to solicit a sale, so tacky, and I sign papers by that time car is there to take me to work.
I get a call stating the work will be $660 AND OFCOURSE, more work needs to be done to my car which brought my estimate over $1600!! I refuse but was told my window was now up but if I push button it will come down and be stuck again.
I take UBER to dealer, I'm told it will be $115 fee!! For what?! A service to a client? To put my window (which was still down even further than it was initially) so I ask to speak to manager. Pablo says, management isn't in at the moment and that I would have to pay to get my car.
I go to cashier and demand to speak to manager, she pages him with no issue, Pablo LIED! Arrogant, manager does nothing, even claims all VW charges to look at cars. I'm a military child, never have I paid in 3 other states aside from the work that is performed on my vehicle.
I called VW, filed a complaint, left message with dealership GM and awaiting phone call. I signed client refused to all charges.
Meanwhile, I had to leave with my window down further than it was originally. Try driving around with your window down and A/C on!
This place is a scam and they give horrible service! Buyer and customers BEWARE! Gonna contact the BBB and ADA regarding this! Just horrible!!!

 
zendick h. | 2015-01-26

Service department almost ruined my wife's car

Oil change, didn't put new filter in correctly, broke dipstick and intake plenum, car ran out of oil while on highway.

 
Joe R. | 2014-12-16

I can only speak about buying a car from this dealer because I never received service.  DO NOT WASTE YOUR TIME!  The dealership is poorly organized, and buying a car here is painful.  I spent all day in the dealership waiting for them to do the wash and clean the car up (a new car).  The salespeople, finance person, and managers look like they have nothing to do - and nothing gets completed for a waiting customer (they weren't even busy).  Asking a simple question takes forever.  Furthermore, I bought a car over 6 months ago, and I'm still getting asked questions because they were unable to do their job.  Extremely dissatisfied.  I never write poor ratings on yelp, but this one is well deserved.

 
Ana C. | 2014-03-14

Good and fast service!

 
Wilfred U. | 2014-03-13

I would def recommend this dealer. i purchased my vehicle here and brought it for service because of a check engine light. Pablo from Services was able to assist me with great customer service and get the job done. Really thankful i came here.

 
Margarita S. | 2014-02-20

Serviced my car and had some engine work done on two occasions. No problems both times, fast courteous service and nice staff, especially Jose. Would return in the future. Thank you.

 
Carla P. | 2014-02-10

Went with my sister to get her car serviced and all I can say is the service was outstanding. Everyone is very professional and courteous especially Jose who took care of her. He is very knowledgable and provided the best service. Also want to mention the place is very clean. Great experience!!!

 
Paula X. | 2013-12-13

The Service Department -- especially Pablo -- is simply fantastic!

 
Margie B. | 2013-11-11

SO over the course of the last year my husband has taken his 2006 VW Jetta TDi in for service here.  This last time, he took the car in in June for service as there was something that needed to be fixed.  The service technician admitted to show off did something under the car to make the engine rev and have the shop fill with black smoke to the point that the technician blew the engine.  After 5 months of the car sitting at VW for repairs (at least they had the courtesy of providing a loaner car.) my husband picked up the car, it is November now .  They battery had been switched out, my husband had to replace it yesterday.  Now today, the car left him stranded on the Gratigny parkway where he is currently waiting for a tow truck to pick him up.  This dealer service Center need to replace this car all ready.  All of the problems with it are from the service techs doing shoddy work.

 
John D. | 2013-10-29

Best experience ive ever had at a dealer hands down Jose from the service department is the man to see if you have any issues with your car real friendly and very helpful. I'd recommend him and the entire Palmetto 57 VW team to my family friends and YOU !