Fields Cadillac Jacksonville in Jacksonville, FL


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Specialties

Fields Auto Group, North America's Premier Luxury Auto retailer, acquired this Jacksonville Cadillac dealership on 06/01/2013.  Fields is a family owned and operated auto group with locations throughout Florida, as well as North Carolina, Illinois, Wisconsin and Vancouver.  We look forward to serving the luxury car needs of the greater Jacksonville area.

History

Established in 1971.

Established in 1971 With 32 franchises at 20 locations, we are proud to serve our customers in Florida, Illinois, Wisconsin, North Carolina and British Columbia.  Family owned and operated, Fields Auto began with the opening of Fields Cadillac in Evanston, IL in 1971.  

Currently, we represent BMW, Mercedes-Benz, Land Rover, Range Rover, Volvo, Rolls-Royce, Bentley, Lamborghini, Jaguar, Infiniti, Fisker, MINI Cooper, Volkswagen, Jeep, Chrysler, Dodge and Cadillac.  We also carry an extensive selection of pre-owned vehicles, many of which have extended warranties thanks to manufacturers' Certification Programs.

Fields Cadillac Jacksonville


Dealer Info:


Phone(s):(904) 778-7700
Address:7999 Blanding Blvd, Jacksonville, FL, 32244
  • Monday: 8:30 am - 7:00 pm
  • Tuesday: 8:30 am - 7:00 pm
  • Wednesday: 8:30 am - 7:00 pm
  • Thursday: 8:30 am - 7:00 pm
  • Friday: 8:30 am - 7:00 pm
  • Saturday: 8:30 am - 6:00 pm
  • Sunday: Closed

Reviews on Fields Cadillac Jacksonville

 
Ben G. | 2013-09-30

My wife and I have had a very unpleasant experience at this dealership. It could have been a positive event--or, at least, something uneventful--thanks to employees like Mark. However, because of the lack of professionalism of others, it has been a disgrace--to avoid using other more offensive terms.

We should elaborate. We leased a new vehicle a month ago--Labor Day Weekend. As most people, we traded in our old car--that, by the way, had not been paid off yet. We previously visited CarMax across the street, and they gave us a quick and honest estimate. Since they promised us at Fields Cadillac that they were going to match that amount, we proceeded with them, and completed the deal. As literary works usually state, "little did we know" the way they conduct business at this place. They promised us the amount/pay-off would be "taken care of" within 7-10 days. As the month went by, we kept checking our loan account, and, to our dismay, the amount remained the same. A few calls to Fields ended up with empty promises, and blaming others. September ended--fall started--and the bank, obviously, charged us their monthly fee, for a vehicle we have not had for a complete month. Today, again, they promised us the same, and that we would be reimbursed. But even if they do today--as they should--it would be too little, too late. A whole month to pay off a vehicle. To add insult to injury, the General Manager, Jim, did not even have the courtesy to call us back and apologize. They put you through the wringer to give you a loan, and you had better pay on time. However, there is a double standard: if they do not pay what they owe, it is fine.

Maybe Mr. Fields should keep an eye on the way this place conducts business. Instead of TV commercials that focus on how wonderful they are, and the "best snacks" they provide--who cares about a cheap honey bun?--their focus should be paying promptly what they owe. Perhaps, they spend so much on snacks, they run out of cash to pay for the vehicles traded in.

In summary, save yourself the pain, the troubles and tribulations, and go somewhere else. After all, this is a free country, and we can always find good people, somewhere--and not necessarily over the rainbow.

PS: We gave them one star because we could not do "minus five."