Lauderdale Infiniti in Fort Lauderdale, FL


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On this page you can find detailed information about the company Lauderdale Infiniti in Fort Lauderdale, FL.

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Lauderdale Infiniti


Dealer Info:


Phone(s):(954) 845-3700
Address:900 E Sunrise Blvd, Fort Lauderdale, FL, 33304

Reviews on Lauderdale Infiniti

 
David G. | 2015-04-13

This was the worst car buying experience I have dealt with to date.  The whole transaction felt like it was sketchy and I was constantly being hit with something.

The price of the trade in has changed three times, from high to get me in the door, to low once I got there.

After a car inspection, I noticed that the tires had a chunk missing out of them which i was assured was safe.  There was no remediation being offered and all of a sudden I was faced with a document to sign about accepting the shape of the tires and they are non liable for them.

At the end of the day, I would not recommend anyone going to this dealership.

 
David S. | 2015-03-07

Took my infiniti g37s for a oil/filter change. an hour and a half later, there was sand caked into the wheel wells, don't know how it got there from what should have been a slow non-aggressive drive from the technicians bay to the car drop off, but my car was the only one that had that much noticable sand and dirt caked in all wheel wells and on the side of the car, it looked like I took my car out on the beach.

when brining it up as a concern they brushed it off as normal and non-concerning.  "Car must have gone through a puddle." I am a resonable individual in most aspects of life this was NOT normal
to me as a car, motorcycle, atv, and performance vehicle enthusiast.

Even if my car was not driven aggressively (which in my mind it was) it should not have been brought back in the manner it was as part of the $60-$70 oil change is a complimentary car wash.

Maybe I'm over reacting, this is just a yelp review so take it with a grain of salt, but this is enough for me to never return to this dealership again. I'm sure they won't miss me after the stink I put up after I saw my car, to be fair my experience with the dealership has been ok thus far.

BAI Felicia!

Felicia = infiniti fort Lauderdale dealership.

Infiniti you have a chance to make this right! Show me or review the security tape from Saturday March 7th between 10am - 130pm and ease my concerns. A little excessive, yes, but I would do it for a concerned customer or client if I was in their shoes.. all while not making them feel like a lunatic.

 
Nicole F. | 2014-07-10

My experience here was average. Had to wait an hour and a half to get my oil changed. Meh

 
Bren R. | 2014-05-19

David Abraham was a pleasure. Definitely a stress free car buying experience. We agreed to a price and there were no surprises when we came in to buy the car. I appreciate his help and highly recommend working with him

 
Ron B. | 2014-05-05

I've had a predominantly good relationship with this dealer for the past 3+ years.  First of all,  I love my car - the G37 convertible in Midnight Garnet (the fact that the color contained a wine word was the clincher! ) - it's an awesome ride with plenty of pick up - and the hardtop is an engineering home run.

As to the dealership - I feel I got a great car at a very good price - almost $9K off list, without a whole lot of haggling. Throw in a decent trade in price,  a super low interest rate (they matched what I brought in hand) and an overall mature,  respectable sales experience. .. with just enough VIP touch to make me ok with forking over that kind of cash? ? And I have nothing negative to say about the new car sales process - which is probably a first in my life.

As to service - it generally works fine.  They're a little mixed up in terms of communication between corporate and the dealership,  but it's gotten better over time. I can usually make an appointment whenever I want and as long as I ask,  can always get a loaner for the day as well.

With the latest line up of Infiniti getting better looking all the time,  I could see being a customer here for a long time to come.

 
Shilo G. | 2013-06-19

Honestly, this was the easiest, most professional, quickest experience I've ever had buying a car. Paul is a "no-nonsense", pleasant, down to earth guy that just made it so effortless for us.  I highly recommend anyone looking for an Infiniti to go directly to him.  We were VERY pleased with this experience.  Thank you!  Shilo & John Grosz

 
Stuart B. | 2013-01-01

This was our second lease with Lauderdale Infiniti. The first car we leased was frankly a lemon. It wasn't Lauderdale Infiniti's fault. Indeed, their service department did everything they could, and always gave us a loaner. Eventually everyone got in the act trying to fix it but to no avail. We had factory reps from Nissan and Infiniti, and they were all baffled. Finally the whole control module died and so did our patience with the car. We appealed to Infiniti to help us get out of the lease early, but they said it wasn't their problem.

A a last resort before we shot the car to put it out of its misery, we called Lauderdale Infiniti and asked if they could do anything. The salesman who worked with us, (A.J.), listened to our tale of woe , and said he would do everything he could to help. Surprisingly, he did! He enlisted the aid of the new car manager, Don King, and together they worked out a deal where we were able to drive out with a brand new 2013 G37 convertible for not much more than we were paying for our 2009. The best part is that we did the whole thing in only a few hours.

I would recommend this dealership without question

 
Teresa K. | 2012-11-19

We bought our car here and the sales guy Bill was super nice. We were pretty easy customers because we had found the car online and already were pretty darn sure we wanted it (we had pretty specific requirements). He took us on a test drive answered our questions, and made sure that the process was as smooth and painless as buying a car can be. Highly recommended.

 
Jonah K. | 2012-10-06

Great to do business with, bought a nice 1 year old BMW 135 from them. I would work with them again.

 
Scott B. | 2011-12-03

We just had a great experience at this dealership, wrote it on Dealerrater.com and thought that it would be a good thing to write it on Yelp too.
We had a service issue with our Intelligent Braking System in our EX35 that's been going on for over a year. The feature was falsing when it shouldn't and not activating when it should. Our dealer in Greater Boston took twice for service visits and proclaimed that they could not duplicate the issue.
When we arrived in Fort Lauderdale for the season, we decided to give it one more try at Lauderdale Infiniti while the car was in for its 15,000 mile maintenance service. Ray Graham was our Service Advisor. He expressed immediate concern for the safety aspects of our issue and wrote it up very comprehensively for the Service Dept. to examine. He gave us a clean almost-new loaner car and we proceeded with our day. Then we received a phone call several hours later from Ray to tell us that a mounting bracket for the IBA was broken - that the dealership would order it - and to keep our loaner vehicle as long as it took.
Well, we had our repaired vehicle in two days (after the dealership had installed and thoroughly tested the feature).
Since we've our EX back, the IBA has already activated correctly once in an emergency situation. Awesome. We give Ray and the Lauderdale Infiniti Service Dept. an A++++ for the results they provided.

 
Laura T. | 2011-04-04

Helped a friend purchase a car this weekend and our experience at Fort Lauderdale Infiniti couldn't have been more pleasant.  We arrived at the dealership on Saturday around 5:55 P.M. and it wasn't until we left at around 7:00 that we realized they closed at 6:00.  The staff were pleasant, professional and knowledgeable.  We returned Sunday and my friend bought a car.  Thanks Rick and Al!  You both were terrific.

 
Martin O. | 2011-02-03

Lauderdale Infiniti is conveniently located off E. Sunrise and Highway 1 in Fort Lauderdale. I have had my car serviced here twice and they are the have the very best Service Department I've ever been to. I recently dropped off my car, they let me use a 2011 G37 Sedan (nice car).

The Galleria Mall is located just down the street if you need a place to go while your car is being serviced. There is also free wi-fi in the large lounge.